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Who is a Ticket Collector?
The trains always arrive at your station. The question is which one to take? ~Mehmet Murat Ildan
A Ticket Collector is a professional who is responsible for collecting, checking and verifying the tickets of passengers travelling on public transport. An individual in this career is required to check tickets for reserved and unreserved coaches, and platforms and manage the enquiry counter at the railway station. A Ticket Collector is appointed by the Indian Railway Recruitment Board.
The Ticket Collector is expected to handle the ticket related issues such as imposing fines if someone violates the rules and travelling without buying a ticket or has lost it, pulls the railway alarm, and not only that an individual in this career ensures the overall safety and security of the passengers during their journey.
Quick Facts for Ticket Collector
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Average Salary in India
₹61775
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Suitable for
Male, Female, Others
A career as a ticket collector is not gender restricted. Anyone can opt for a ticket collector career regardless of gender. The ticket collector career is dominated by males but females can also take up this career.
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Any special needs
Yes
A career as a ticket collector is suitable for candidates with One Leg (OL), One Arm (OA), Muscular Weaknesses (MW), Low Vision (LV) and those who are Hearing Handicapped (HH). The ticket collector job is considered as stressful as it demands physical strength to perform daily activities efficiently, passionate candidates can succeed in this career.
Table of Contents for Ticket Collector
What is the role of Ticket Collector?
A Ticket Collector is one of the dedicated and hardworking employees of the railway department. He or she is responsible for preventing the loss of the government’s exchequer by ensuring everyone boards with a ticket and applies a penalty to those without tickets. The primary role of a Ticket Collector checking for excess luggage or unauthorised articles.
The Ticket Collector roles and responsibilities include checking and verifying the wrong or badly dated, undated or blank paper tickets and maintaining its records. He or she is responsible for preparing the charge sheet and giving it to the passengers who did not pay the due amount. A Ticket Collect attends public enquiries and reserves the seats before the train departures.
Allotment of Vacant Seats
The ticket collector roles and responsibilites are to ensure the vacant unallotted seats in sleeper coach remain folded or hinged for allotment to other passengers. He or she allows the vacant seats on intermediate stations on a first come first serve basis or priority of the waiting list.
Providing FIR Form
The ticket collector job description includes providing blank FIR forms to passengers in case they become victims of theft of luggage, mobile or cash. These forms are filled and submitted to the next GRP Post at the scheduled station.
Respond to Complaints
The role of a ticket collector is to take action for the complaints of passengers regarding non-working fans, lights or lamps, water leakage from the tap and other facilities and get them rectified.
Providing Assistance
A ticket collector's job also includes providing assistance to passengers and facilitating them with food, water and other refreshments in the train included in their journey and that has been charged on the ticket.
Ensuring Security
A ticket collector ensures that allotment of the birth exclusively set aside for ladies is occupied by ladies only. He or she prevents men from such accommodation and also ensures the end doors of vestibular trains are locked from 10:00 pm to 6:00 am hours.
Types of a Ticket Collector
There are several types of ticket collectors with different job roles. We have provided below some of the common types of ticket collector or career options related to it with their job descriptions.
Bus Conductor: A bus conductor is a professional who is responsible for collecting fares and issuing tickets to passengers. He or she often announces the upcoming destinations and ensures the safety of the passengers.
Airline Ticket Agent: An Airline ticket agent books flight tickets and handles reservations for customers. He or she resolves the queries of the customers by interacting with them directly. An airline ticket agent updates them about seat availability, schedule, fare and reservations.
What is the workplace/work environment of Ticket Collector like?
The work environment of a Ticket Collector is office-based and fieldwork. He or she has the responsibility of ensuring that no person enters the train without the authorised ticket and the luggage exceeding the free allowance must be paid. A Ticket Collector is also required to be in the office to prepare charge sheets, verify the blank paper tickets and solve the reserved seat queries of the people.
Does Ticket Collector require travelling?
Likely
A ticket conductor job demands travelling frequently. He or she has to get onto the train, inspect the coaches and ensure each passenger possesses the authorised ticket for the journey. He or she gets down to the destination or next station as per the inspection duties assigned to him or her.
Time Pressure
Likely
There is an extreme pressure on the ticket collector. He or she has to deal with the bad elements in the train who violate the law and create a nuisance. A ticket collector also has to ensure the safety of the passengers. He or she has to reach before the train departures and ensure the end gates of the vestibule coaches are closed at night hours.
How to become a Ticket Collector?
Steps to become a Ticket Collector
A Ticket Collector is an official responsible for checking, confirming and collecting tickets from passengers travelling on public transport. If you have a passion for serving people and ensuring the smooth functioning of train operations, and thinking about how to become a ticket collector in the railway then below we have provided step-by-step guidance.
What are the skills and qualities required to become a/an Ticket Collector?
To become a ticket collector an individual is required to possess some of the skill set that is essential to perform day-to-day tasks efficiently. In this section, we have discussed ticket collector skills.
Communication Skills: A ticket collector is responsible for effectively communicating with the passengers. He or she has to ask them to show the tickets and apply a penalty to those who did not provide tickets. Apart from this a ticket collector must oversee the reserved seat allotments and ensure the security of the passengers.
Adaptability Skills: A ticket collector has to travel from station to station on the train and interact with passengers in the coaches. He or she has to move inside the train from coach to coach to ensure each passenger has his or her ticket. A ticket conductor checks tickets on station platforms, therefore a ticket collector must be able to adapt to the changes in the work.
Customer Service Skills: A ticket collector is often required to resolve the queries of passengers and interact with them efficiently, facilitating them with the train refreshments. An individual in the ticket collector career path provides the details regarding the ticket, fare, schedule of the train, and seat allotment and helps them in locating the train platform.
Organising Skills: A ticket collector has to carry the document which has the booking status of each passenger boarding the ticket. He or she checks the ticket based on the document and ensures the right person is boarding the train. He or she may also check the individual's ID proof.
Which certifications and internships can be helpful in becoming Ticket Collector?
Internship Availability
Individuals who qualify RRB examination are selected for the role of ticket collector and provided with accurate training by the railway department.
Ticket Collector Jobs and Salaries
Senior Ticket Examiner
Travelling Ticket Inspector
Chief Ticket Inspector
What is the job outlook for Ticket Collector?
It is considered in India, that the state service or central service ensures security for the future with retirement perks that last longer and have a life expectancy. One can progress in the ticket collector career and become a chief ticket inspector. There is strong competition concerning a large number of applicants and fewer vacancies. There is a huge competition for government services, and lakhs of students wait for the RRB examination. Ticket collector salary is based on various job opportunities and factors.
Frequently Asked Questions for Ticket Collector
Que. What is the minimum required education to become a ticket collector?
Ans.The minimum required education to become a ticket collector is the successful completion of class 10 from a recognised board. If an individual is 10+2 or a graduate is also eligible for this post.
Que. Is there any degree required to become a ticket collector?
Ans.No, a degree is not required to become a ticket collector. The candidates must have completed a Class 10 education to appear for the RRB examination.
Que. What is the eligibility criteria for ticket collector posts?
Ans.Successful completion of class 10 is required to be eligible to appear in the RRB examination. Candidates must not be less than 18 years of age and more than 25 years of age for a ticket collector’s role.
Que. What is the ticket collector career progression?
Ans.The ticket collector's career progression is the Ticket Examiner- Senior Ticket Examiner- Travelling Ticket Inspector-Chief Ticket Inspector.
Que. What is the maximum age criteria to become a ticket collector?
Ans.One must not be more than 25 years of age while appearing in the RRB examination.
Que. What is salary of TT?
Ans.The average salary for a TT is Rs 73,806 per month in India according to Glassdoor source.
Que. What should I study to become TC?
Ans.To become a TC, you are required to clear the 10th class, register for RRB examinations prepare for the examination and appear and clear the examination. The examination contains 150 questions regarding General Knowledge, Maths, English and aptitude tests. You are required to prepare the general aptitude, communication and numerics-related topics.
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Did you know?
Fact 3
Indian railway network is Asia’s first largest railway network.
Fact 4
Indian railways’ track is spread across 115,000 km.
Fact 5
The complete track of Indian Railways has the capacity to circle the equator 1.5 times.
Fact 1
Famous cricketer Mahindra Singh Dhoni has worked as a ticket collector at Kharagpur Railway Station.
Fact 2
Indian railway network is the world’s second-largest railway network in the single world.
Fact 3
Indian railway network is Asia’s first largest railway network.
Fact 4
Indian railways’ track is spread across 115,000 km.
Fact 5
The complete track of Indian Railways has the capacity to circle the equator 1.5 times.
Fact 1
Famous cricketer Mahindra Singh Dhoni has worked as a ticket collector at Kharagpur Railway Station.
Fact 2
Indian railway network is the world’s second-largest railway network in the single world.
Fact 3
Indian railway network is Asia’s first largest railway network.
