The Human Resources Certification Program (HRCI - PHP/SPHR)

Program Overview (1)
The Influence of Contemporary HR
Program Overview (2)
The Employee Life Cycle
HR Competency Model
Program Overview (3)
HR Career Mosaic
Program Overview (4)
Human Resource DNA
Program Guidelines
Useful info
Glossary of Terms
Legal Issues
Program Overview

Human Resources Core Knowledge- Skills, Concepts, and Tools

Course Overview
PHR and SPHR Exam Considerations (1)
PHR and SPHR Exam Considerations (2)
PHR and SPHR Exam Considerations (3)
PHR and SPHR Exam Considerations (4)
PHR and SPHR Exam Considerations (5)
Transmission of Knowledge to Competencies
Key HR Skills and Concepts (1)
Key HR Skills and Concepts (2)
Key HR Skills and Concepts (3)
Key HR Skills and Concepts (4)
Business Functions
HR Concepts and Applications (1)
HR Concepts and Applications (2)
HR Concepts and Applications (3)
HR Concepts and Applications (4)
HR Concepts and Applications (5)
The Performance/Values and Managing Performance Matrices
Strategic Considerations in the HR Function (1)
Strategic Considerations in the HR Function (2)
Strategic Considerations in the HR Function (3)
Strategic Considerations in the HR Function (4)
Strategic Considerations in the HR Function (5)
Evidence-Based Decision Making
Human Resources Core Knowledge - Skills, Concepts, and Tools
Human Resources Core Knowledge - Skills, Concepts, and Tools

Human Resources Core Knowledge- Functions and Activities

Course Overview
Personnel management and administrative functions (1)
Personnel management and administrative functions (2)
Personnel management and administrative functions (3)
Personnel management and administrative functions (4)
Personnel management and administrative functions (5)
Personnel management and administrative functions - Review
Factors of a SWOT Analysis
Analysis, Financial Management, and Vendor Management (1)
Analysis, Financial Management, and Vendor Management (2)
Analysis, Financial Management, and Vendor Management (3)
Analysis, Financial Management, and Vendor Management - Review
PEST Analysis
Tools and techniques to support HR activities (1)
Tools and techniques to support HR activities (2)
Tools and techniques to support HR activities (3)
Tools and techniques to support HR activities (4)
Tools and techniques to support HR activities - Review
Cost-Benefit Analysis (CBA)
Project Management Concepts and Applications (1)
Project Management Concepts and Applications (2)
Project Management Concepts and Applications (3)
Project Management Concepts and Applications (4)
Project Management Concepts and Applications - Review
Technology at Work
Human Resources Core Knowledge - Functions and Activities
Human Resources Core Knowledge - Functions and Activities

Business Management and Strategy- The HR Function and Business Environment

Elements of an Organizational Strategy (1)
Elements of an Organizational Strategy (2)
Elements of an Organizational Strategy (3)
Elements of an Organizational Strategy (4)
Elements of an Organizational Strategy (5)
Elements of an Organizational Strategy (6)
Elements of an Organizational Strategy (7)
Elements of an Organizational Strategy (8)
Problem Solving Through Change
Key Strategic Business Concepts (1)
Key Strategic Business Concepts (2)
Key Strategic Business Concepts (3)
Key Strategic Business Concepts (4)
Key Strategic Business Concepts (5)
Evidence based decision making
Analyzing the Business Environment (1)
Analyzing the Business Environment (2)
Analyzing the Business Environment (3)
Analyzing the Business Environment (4)
Legislative and Regulatory Process (1)
Legislative and Regulatory Process (2)
Legislative and Regulatory Process (3)
Legislative and Regulatory Process (4)
Legislative and Regulatory Process (5)
Legislative and Regulatory Process (6)
Business Management and Strategy - The HR Function and Business Environment
Business Management and Strategy - The HR Function and Business Environment

Business Management and Strategy- HR and the Strategic Planning Process

Section Overview
Strategic Planning Process and the Role of HR (1)
Strategic Planning Process and the Role of HR (2)
Strategic Planning Process and the Role of HR (3)
Strategic Planning Process and the Role of HR (4)
Strategic Planning Process and the Role of HR (5)
Strategic Planning Process and the Role of HR (6)
Strategic Planning Process and the Role of HR (7)
Organizational Life Cycle and Structure (1)
Organizational Life Cycle and Structure (2)
Organizational Life Cycle and Structure (3)
Organizational Life Cycle and Structure (4)
Organizational Life Cycle and Structure (5)
Organizational Life Cycle and Structure (6)
Organizational Life Cycle and Structure (7)
Organizational Life Cycle and Structure (8)
Organizational Life Cycle and Structure (9)
Organizational Life Cycle and Structure (10)
Organizational Life Cycle and Structure (11)
Why ROI?
Cost-benefit Analysis and Life Cycle Planning (1)
Cost-benefit Analysis and Life Cycle Planning (2)
Cost-benefit Analysis and Life Cycle Planning (3)
Cost-benefit Analysis and Life Cycle Planning (4)
Cost-Benefit Analysis (CBA)
Budgetary Planning and HR Information (1)
Budgetary Planning and HR Information (2)
Budgetary Planning and HR Information (3)
Budgetary Planning and HR Information (4)
Business Management and Strategy - HR and the Strategic Planning Process
Business Management and Strategy - HR and the Strategic Planning Process

Business Management and Strategy- HR Functions and Roles

Section Overview
Key Management Functions (1)
Key Management Functions (2)
Key Management Functions (3)
Key Management Functions (4)
Key Management Functions (5)
Managing Organizational Change (1)
Managing Organizational Change (2)
Managing Organizational Change (3)
Managing Organizational Change (4)
Managing Organizational Change (5)
Managing Organizational Change (6)
Establishing Relationships and Alliances (1)
Establishing Relationships and Alliances (2)
Establishing Relationships and Alliances (3)
Establishing Relationships and Alliances (4)
Establishing Relationships and Alliances (5)
Participating in Enterprise Risk Management (1)
Participating in Enterprise Risk Management (2)
Participating in Enterprise Risk Management (3)
Participating in Enterprise Risk Management (3)
Participating in Enterprise Risk Management (4)
Business Management and Strategy - HR Functions and Roles
Business Management and Strategy - HR Functions and Roles

Workforce Planning and Employment- Employment Legislation

Section Overview
Employment legislation and compliance (1)
Employment legislation and compliance (2)
Employment legislation and compliance (3)
Employment legislation and compliance (4)
Employment legislation and compliance (5)
Employment legislation and compliance (6)
Affirmative Action Planning and Equal Employment Opportunity (1)
Affirmative Action Planning and Equal Employment Opportunity (2)
Affirmative Action Planning and Equal Employment Opportunity (3)
Affirmative Action Planning and Equal Employment Opportunity (4)
Affirmative Action Planning and Equal Employment Opportunity (5)
Internal Workforce and Staffing Effectiveness Assessment (1)
Internal Workforce and Staffing Effectiveness Assessment (2)
Internal Workforce and Staffing Effectiveness Assessment (3)
Internal Workforce and Staffing Effectiveness Assessment (4)
Internal Workforce and Staffing Effectiveness Assessment (5)
Workforce Planning Techniques and Metrics (1)
Workforce Planning Techniques and Metrics (2)
Workforce Planning Techniques and Metrics (3)
Workforce Planning Techniques and Metrics (4)
Workforce Planning Techniques and Metrics (5)
Workforce Planning and Employment- Employment Legislation
Workforce Planning and Employment- Employment Legislation

Workforce Planning and Employment- Recruitment Strategies

Section Overview
Job analysis and job functions (1)
Job analysis and job functions (2)
Job analysis and job functions (3)
Job analysis and job functions (4)
Job analysis and job functions (5)
Job analysis and job functions (6)
Job analysis and job functions (7)
Hiring, Retention, and Promotion Criteria (1)
Hiring, Retention, and Promotion Criteria (2)
Hiring, Retention, and Promotion Criteria (3)
Hiring, Retention, and Promotion Criteria (4)
Hiring, Retention, and Promotion Criteria (5)
Hiring, Retention, and Promotion Criteria (6)
Recruitment Strategies (1)
Recruitment Strategies (2)
Recruitment Strategies (3)
Recruitment Strategies (4)
Recruitment Strategies (5)
Recruitment Strategies (6)
Staffing Alternatives and Labor Market Assessment (1)
Staffing Alternatives and Labor Market Assessment (2)
Staffing Alternatives and Labor Market Assessment (3)
Staffing Alternatives and Labor Market Assessment (4)
Staffing Alternatives and Labor Market Assessment (5)
Staffing Alternatives and Labor Market Assessment (6)
Workforce Planning and Employment- Recruitment Strategies
Workforce Planning and Employment- Recruitment Strategies

Workforce Planning and Employment- Sourcing and Selecting Candidates

Section Overview
Internal and External Recruitment Sources and Employment Branding (1)
Internal and External Recruitment Sources and Employment Branding (2)
Internal and External Recruitment Sources and Employment Branding (3)
Internal and External Recruitment Sources and Employment Branding (4)
Internal and External Recruitment Sources and Employment Branding (5)
Internal and External Recruitment Sources and Employment Branding (6)
Internal and External Recruitment Sources and Employment Branding (7)
Develop and Implement Selection Procedures (1)
Develop and Implement Selection Procedures (2)
Develop and Implement Selection Procedures (3)
Develop and Implement Selection Procedures (4)
Develop and Implement Selection Procedures (4)
Develop and Implement Selection Procedures (6)
Develop and Implement Selection Procedures (7)
Selection Tests and Interviews (1)
Selection Tests and Interviews (2)
Selection Tests and Interviews (3)
Selection Tests and Interviews (4)
Selection Tests and Interviews (5)
Selection Tests and Interviews (6)
Selection Tests and Interviews (7)
Make Offers and Conduct Negotiations (1)
Make Offers and Conduct Negotiations (2)
Make Offers and Conduct Negotiations (3)
Make Offers and Conduct Negotiations (4)
Make Offers and Conduct Negotiations (5)
Make Offers and Conduct Negotiations (6)
Make Offers and Conduct Negotiations (7)
Workforce Planning and Employment- Sourcing and Selecting Candidates
Workforce Planning and Employment- Sourcing and Selecting Candidates

Workforce Planning and Employment- Orientation, Onboarding, and Exit Strategi

Section Overview
Post-offer Employment Activities (1)
Post-offer Employment Activities (2)
Post-offer Employment Activities (3)
Post-offer Employment Activities (4)
Post-offer Employment Activities (5)
Post-offer Employment Activities (6)
Orientation and Onboarding Processes (1)
Orientation and Onboarding Processes (2)
Orientation and Onboarding Processes (3)
Orientation and Onboarding Processes (4)
Orientation and Onboarding Processes (5)
Employee Retention Strategies and Practices (1)
Employee Retention Strategies and Practices (2)
Employee Retention Strategies and Practices (3)
Employee Retention Strategies and Practices (4)
Employee Retention Strategies and Practices (5)
Organizational Exits and Reductions in Force (1)
Organizational Exits and Reductions in Force (2)
Organizational Exits and Reductions in Force (3)
Organizational Exits and Reductions in Force (4)
Organizational Exits and Reductions in Force (5)
Organizational Exits and Reductions in Force (6)
Organizational Exits and Reductions in Force (7)
Workforce Planning and Employment- Orientation, Onboarding, and Exit Strategi
Workforce Planning and Employment- Orientation, Onboarding, and Exit Strategi

Human Resource Development- Regulations and Organizational Development

Section introduction
Introduction to Human Resource Development (1)
Introduction to Human Resource Development (2)
Introduction to Human Resource Development (3)
Introduction to Human Resource Development (4)
Federal Laws and Regulations Related to HRD Activities (1)
Federal Laws and Regulations Related to HRD Activities (2)
Federal Laws and Regulations Related to HRD Activities (3)
Federal Laws and Regulations Related to HRD Activities (4)
Organizational Development Theories and Applications (1)
Organizational Development Theories and Applications (2)
Organizational Development Theories and Applications (3)
Organizational Development Analyses (1)
Organizational Development Analyses (2)
Organizational Development Analyses (3)
Organizational Development Analyses (4)
Organizational Development Analyses (5)
Organizational Development Analyses (6)
Employee Development Theories (1)
Employee Development Theories (2)
Employee Development Theories (3)
Employee Development Theories (4)
Employee Development Theories (5)
Employee Development Theories (6)
Employee Development Theories (7)
Human Resource Development- Regulations and Organizational Development
Human Resource Development: Regulations and Organizational Development

Human Resource Development- Employee Training

Section Introduction
Assessing an Organization's Training Needs (1)
Assessing an Organization's Training Needs (2)
Assessing an Organization's Training Needs (3)
Assessing an Organization's Training Needs (4)
Assessing an Organization's Training Needs (5)
Training Program Development Techniques (1)
Training Program Development Techniques (2)
Training Program Development Techniques (3)
Training Program Development Techniques (4)
Training Program Development Techniques (5)
Training Program Development Techniques (6)
Implement and Facilitate Employee Training Programs (1)
Implement and Facilitate Employee Training Programs (2)
Implement and Facilitate Employee Training Programs (3)
Implement and Facilitate Employee Training Programs (4)
Techniques to Assess Training Program Effectiveness (1)
Techniques to Assess Training Program Effectiveness (2)
Techniques to Assess Training Program Effectiveness (3)
Techniques to Assess Training Program Effectiveness (4)
Human Resource Development- Employee Training
Human Resource Development- Employee Training

Human Resource Development- Performance Appraisal and Talent Management

Section Introduction
Develop and Evaluate Performance Programs (1)
Develop and Evaluate Performance Programs (2)
Develop and Evaluate Performance Programs (3)
Develop and Evaluate Performance Programs (4)
Develop and Evaluate Performance Programs (5)
Develop and Evaluate Performance Programs (6)
Performance Appraisal Methods (1)
Performance Appraisal Methods (2)
Performance Appraisal Methods (3)
Performance Appraisal Methods (4)
Performance Appraisal Methods (5)
Performance Appraisal Methods (6)
Develop and Evaluate Talent Programs (1)
Develop and Evaluate Talent Programs (2)
Develop and Evaluate Talent Programs (3)
Develop and Evaluate Talent Programs (4)
Develop and Evaluate Talent Programs (5)
Leadership Development (1)
Leadership Development (2)
Leadership Development (3)
Leadership Development (4)
Leadership Development (5)
Leadership Development (6)
Human Resource Development- Performance Appraisals and Talent Management
Human Resource Development- Performance Appraisals and Talent Management

Compensation and Benefits- Regulations, Strategies, and Needs Assessment

Section Overview
Compensation Legislation (1)
Compensation Legislation (2)
Compensation Legislation (3)
Compensation Legislation (4)
Compensation Legislation (5)
Compensation Legislation (6)
Compensation Legislation (7)
Compensation Legislation (8)
Compensation Legislation (9)
Legislation Affecting Benefits (1)
Legislation Affecting Benefits (2)
Legislation Affecting Benefits (3)
Legislation Affecting Benefits (4)
Legislation Affecting Benefits (5)
Legislation Affecting Benefits (6)
Legislation Affecting Benefits (7)
Tax and Benefits Legislation and Compensation Accounting Practices (1)
Tax and Benefits Legislation and Compensation Accounting Practices (2)
Tax and Benefits Legislation and Compensation Accounting Practices (3)
Tax and Benefits Legislation and Compensation Accounting Practices (4)
Common Compensation and Benefits Strategies (1)
Common Compensation and Benefits Strategies (2)
Common Compensation and Benefits Strategies (3)
Common Compensation and Benefits Strategies (4)
Common Compensation and Benefits Strategies (5)
Common Compensation and Benefits Strategies (6)
Needs Assessment (1)
Needs Assessment (2)
Needs Assessment (3)
Compensation and Benefits- Regulations, Strategies, and Needs Assessment
Compensation and Benefits- Regulations, Strategies, and Needs Assessment

Compensation and Benefits- Managing Policies, Programs, and Activities

Section Overview
Job Evaluation, Pricing, and Pay Structures (1)
Job Evaluation, Pricing, and Pay Structures (2)
Job Evaluation, Pricing, and Pay Structures (3)
Job Evaluation, Pricing, and Pay Structures (4)
Job Evaluation, Pricing, and Pay Structures (5)
Job Evaluation, Pricing, and Pay Structures (6)
Organizational pay programs (1)
Organizational pay programs (2)
Organizational pay programs (3)
Organizational pay programs (4)
Organizational pay programs (5)
Compensation Policies and Programs (1)
Compensation Policies and Programs (2)
Compensation Policies and Programs (3)
Compensation Policies and Programs (4)
Managing Payroll-related Information (1)
Managing Payroll-related Information (2)
Managing Payroll-related Information (3)
Managing Payroll-related Information (4)
Compensation and Benefits- Managing Policies, Programs, and Activities
Compensation and Benefits- Managing Policies, Programs, and Activities

Compensation and Benefits- Organizational Responsibilities

Section Overview
Noncash Compensation Methods (1)
Noncash Compensation Methods (2)
Noncash Compensation Methods (3)
Noncash Compensation Methods (4)
Noncash Compensation Methods (5)
Common Benefits Programs (1)
Common Benefits Programs (2)
Common Benefits Programs (3)
Common Benefits Programs (4)
Common Benefits Programs (5)
Fiduciary Responsibilities (1)
Fiduciary Responsibilities (2)
Fiduciary Responsibilities (3)
Fiduciary Responsibilities (4)
Communication and Training (1)
Communication and Training (2)
Communication and Training (3)
Communication and Training (4)
Compensation and Benefits - Organizational Responsibilities
Compensation and Benefits - Organizational Responsibilities

Employee and Labor Relations- Employment Regulations and Organizational Prog

Section Overview
Employment Regulations and Employee Rights (1)
Employment Regulations and Employee Rights (2)
Employment Regulations and Employee Rights (3)
Employment Regulations and Employee Rights (4)
Employment Regulations and Employee Rights (5)
Employment Regulations and Employee Rights (6)
Employment Regulations and Employee Rights (7)
Employment Regulations and Employee Rights (8)
Individual Employment Rights (1)
Individual Employment Rights (2)
Individual Employment Rights (3)
Individual Employment Rights (4)
Individual Employment Rights (5)
Individual Employment Rights (6)
Individual Employment Rights (7)
Facilitating Positive Employee Relations (1)
Facilitating Positive Employee Relations (2)
Facilitating Positive Employee Relations (3)
Facilitating Positive Employee Relations (4)
Facilitating Positive Employee Relations (5)
Facilitating Positive Employee Relations (6
Measuring Employee Relations in the Organization (1)
Measuring Employee Relations in the Organization (2)
Measuring Employee Relations in the Organization (3)
Measuring Employee Relations in the Organization (4)
Measuring Employee Relations in the Organization (5)
Employee and Labor Relations- Employment Regulations and Organizational Programs
Employee and Labor Relations- Employment Regulations and Organizational Programs

Employee and Labor Relations- Behavioral and Disciplinary Issues and Resolut

Section Overview
Organization Policies, Procedures, and Work Rules (1)
Organization Policies, Procedures, and Work Rules (2)
Organization Policies, Procedures, and Work Rules (3)
Organization Policies, Procedures, and Work Rules (4)
Organization Policies, Procedures, and Work Rules (5)
Organization Policies, Procedures, and Work Rules (6)
Workplace Behavior Issues (1)
Workplace Behavior Issues (2)
Workplace Behavior Issues (3)
Workplace Behavior Issues (4)
Workplace Behavior Issues (5)
The Disciplinary Process (1)
The Disciplinary Process (2)
The Disciplinary Process (3)
The Disciplinary Process (4)
The Disciplinary Process (5)
The Disciplinary Process (6)
The Disciplinary Process (7)
The Disciplinary Process (8)
Grievance and Dispute Resolution (1)
Grievance and Dispute Resolution (2)
Grievance and Dispute Resolution (3)
Grievance and Dispute Resolution (4)
Grievance and Dispute Resolution (5)
Employee and Labor Relations- Behavioral and Disciplinary Issues and Resolution
Employee and Labor Relations- Behavioral and Disciplinary Issues and Resolution

Employee and Labor Relations- Unions and Collective Bargaining Course Overview

Labor Relations and Unionization (1)
Labor Relations and Unionization (2)
Labor Relations and Unionization (3)
Labor Relations and Unionization (4)
Labor Relations and Unionization (5)
Labor Relations and Unionization (6)
Unfair Labor Practices (1)
Unfair Labor Practices (2)
Unfair Labor Practices (3)
Unfair Labor Practices (4)
Unfair Labor Practices (5)
Unfair Labor Practices (6)
Unfair Labor Practices (7)
Collective Bargaining (1)
Collective Bargaining (2)
Collective Bargaining (3)
Collective Bargaining (4)
Collective Bargaining (5)
Collective Bargaining (6)
Strikes, Picketing, and Secondary Boycotts (1)
Strikes, Picketing, and Secondary Boycotts (2)
Strikes, Picketing, and Secondary Boycotts (3)
Strikes, Picketing, and Secondary Boycotts (4)
Employee and Labor Relations- Unions and Collective Bargaining
Employee and Labor Relations- Unions and Collective Bargaining

Risk Management- Organizational Risk and Safety and Health Legislation

Section Overview
Organizational Risk Management (1)
Organizational Risk Management (2)
Organizational Risk Management (3)
Organizational Risk Management (4)
Organizational Risk Management (5)
Business Continuity and Liability Insurance (1)
Business Continuity and Liability Insurance (2)
Business Continuity and Liability Insurance (3)
Business Continuity and Liability Insurance (4)
Key Legislations- Occupational Safety and Health Act (1)
Key Legislations- Occupational Safety and Health Act (2)
Key Legislations- Occupational Safety and Health Act (3)
Key Legislations- Occupational Safety and Health Act (4)
Key Legislations- Occupational Safety and Health Act (5)
Key Legislations- Occupational Safety and Health Act (6)
Key Legislations- Occupational Safety and Health Act (7)
Key Legislations- Occupational Safety and Health Act (8)
Key Legislations- Occupational Safety and Health Act (9)
Key Legislations- Occupational Safety and Health Act (10)
Key Legislations- Occupational Safety and Health Act (11)
Key Legislations- Other Workplace Safety and Security Legislations (1)
Key Legislations- Other Workplace Safety and Security Legislations (2)
Key Legislations- Other Workplace Safety and Security Legislations (3)
Key Legislations- Other Workplace Safety and Security Legislations (4)
Key Legislations- Other Workplace Safety and Security Legislations (5)
Risk Management- Organizational Risk, Safety and Health Legislation
Risk Management- Organizational Risk, Safety and Health Legislation

Risk Management- Workplace Safety, Security, and Privacy

Course Overview
Employee Safety (1)
Employee Safety (2)
Employee Safety (3)
Employee Safety (4)
Employee Safety (5)
Employee Safety (6)
Employee Safety (7)
Employee Health (1)
Employee Health (2)
Employee Health (3)
Employee Health (4)
Employee Health (5)
Workplace Security (1)
Workplace Security (2)
Workplace Security (3)
Workplace Security (4)
Workplace Security (5)
Workplace Privacy (1)
Workplace Privacy (2)
Workplace Privacy (3)
Workplace Privacy (4)
Risk Management- Workplace Safety, Security, and Privacy
Risk Management- Workplace Safety, Security, and Privacy

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Professional in Human Resources (PHR/SPHR HRCI)

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The Human Resources Certification Program (HRCI - PHP/SPHR)

Human Resources Core Knowledge- Skills, Concepts, and Tools

Human Resources Core Knowledge- Functions and Activities

Business Management and Strategy- The HR Function and Business Environment

Business Management and Strategy- HR and the Strategic Planning Process

Business Management and Strategy- HR Functions and Roles

Workforce Planning and Employment- Employment Legislation

Workforce Planning and Employment- Recruitment Strategies

Workforce Planning and Employment- Sourcing and Selecting Candidates

Workforce Planning and Employment- Orientation, Onboarding, and Exit Strategi

Human Resource Development- Regulations and Organizational Development

Human Resource Development- Employee Training

Human Resource Development- Performance Appraisal and Talent Management

Compensation and Benefits- Regulations, Strategies, and Needs Assessment

Compensation and Benefits- Managing Policies, Programs, and Activities

Compensation and Benefits- Organizational Responsibilities

Employee and Labor Relations- Employment Regulations and Organizational Prog

Employee and Labor Relations- Behavioral and Disciplinary Issues and Resolut

Employee and Labor Relations- Unions and Collective Bargaining Course Overview

Risk Management- Organizational Risk and Safety and Health Legislation

Risk Management- Workplace Safety, Security, and Privacy

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