How To Get Your Customers To Buy From You Regularly

BY
Udemy

Master the skills and knowledge necessary to establish long-term customer relationships and convert them into repeat customers.

Mode

Online

Fees

₹ 1799

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

How To Get Your Customers To Buy From You Regularly online certification is created by Mike Korytny Business, Retail, Sales Consultant & Expert and is presented by Udemy and is intended to provide knowledge and expertise that allows sales executives to develop the skills to establish lasting customer relationships with their clients. How To Get Your Customers To Buy From You Regularly online course focuses on teaching students how to get their customers to buy from them continuously.

How To Get Your Customers To Buy From You Regularly online classes by Udemy incorporate more than 51 hours of detailed prerecorded lectures are included in classes, which cover topics such as how to provide a positive customer experience and continue to sell to them on social media, how to create a client sales presentation that consumers preferences and so that they keep returning and bringing their relatives and friends to buy from you. 

The highlights

  • Certificate of completion
  • Self-paced course
  • English videos with multi-language subtitles
  • 51.5 hours of pre-recorded video content
  • 30-day money-back guarantee 
  • Unlimited access
  • Accessible on mobile devices and TV

Program offerings

  • Certificate of completion
  • Self-paced course
  • English videos with multi-language subtitles
  • 51.5 hours of pre-recorded video content
  • 30-day money-back guarantee
  • Unlimited access
  • Accessible on mobile devices and tv

Course and certificate fees

Fees information
₹ 1,799
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Sales skills

After completing the How To Get Your Customers To Buy From You Regularly certification course, learners will acquire a comprehensive understanding of the approaches used to develop customer relationships as well as strategies for managing customer relationships by meeting all of their needs. Learners will explore sales principles to expand their business, as well as research appropriate tactics for providing consultancy to customers to meet their demands. Learners will examine appropriate ways to engage with customers and socialize with them to obtain a better knowledge of their preferences. Students will also learn how to use the power of social media to promote and expand their businesses.

The syllabus

Introduction

  • Introduction

Overview

  • Favorite place to shop
  • Getting the customer to bring people in to your store
  • Getting the customer to come back
  • Stay in touch
  • People liking to shop with you
  • Having the best deal
  • Showing relevant products
  • Sales location
  • Traits customers like in salespeople
  • Social media

How to get your customers to come back

  • Starting a sales presentation
  • Talking to the customer
  • Starting a relationship
  • What needs to happen for the customer to come back
  • Giving perks and things
  • Have an inviting atmosphere
  • Helping the customer choose the right product
  • Price differences
  • Stay connected with your customers
  • Maintaining social media relationships

Starting the sales interaction

  • First impression
  • Start a conversation
  • Why the first impression matters
  • Establish a good relationship
  • Get to know the customer first
  • Don’t sell right away
  • Know how to talk to the customer
  • What to say in the beginning
  • What to talk about
  • Transition to a consultation
  • Keep your customers engaged in the conversation
  • Why you should socialize with the customer first
  • No pressure sales
  • Comfort
  • Building relationships sell

Consultation with the customer

  • How to transition to a consultation
  • Why do you have a consultation
  • Loyal customers
  • Aiming for satisfied customers
  • How to have a consultation with the customer
  • Find the best product first
  • Matching the customer with the product
  • Find the best product
  • How consultations create satisfied customers
  • Why the consultation is a great selling tool

The sale

  • Recommend the right product
  • Being in a better position for the sale
  • Selling the dream
  • Getting their social media information
  • How to sell to individuals

Creating regular customers

  • Being the best person to buy from
  • Giving your customers the best deal
  • Staying in touch with social media
  • What to post on social media
  • How to keep customers on your email list
  • Why you should build a relationship with your customers
  • Have a good business relationship
  • Give free stuff
  • What to give for free
  • Handling social media
  • Being present for your customers
  • Authenticity
  • Contacting through email

Getting customers to come back

  • Inviting customers in
  • The invitation matters to the customer
  • Relationship is the key
  • Continue the conversation
  • Why customers shop regularly at a store
  • Throw parties
  • Is the customer satisfied?
  • Custom recommendations
  • Being friends with your customers
  • Get their attention
  • Being authentic sells
  • Honesty
  • Do things in the customer’s favor
  • Sales structure

The keys

  • Grow your list of customers
  • Find out what’s important to the customer
  • Socializing and selling
  • Ask your customers to refer their friends
  • Get customers to shout you out on their social media
  • Get social media influencers to recommend you
  • No pressure sales
  • Remember your customers
  • Timing
  • Authenticity and socializing
  • Ask questions
  • Give free stuff

Socializing

  • Socializing to sell
  • How the customer wants to approach the sale
  • Building a relationship
  • Keeping the conversation going
  • The customer looks forward to talking to you
  • How to talk to customers
  • Real relationships
  • Being nice to your customers
  • Staying positive
  • What the customer asks for or what you recommend
  • Know your customers as good as you can
  • How to sell
  • Why showing the right products matters

Traits that sell

  • Honesty
  • Ethics
  • Effective conversation
  • Talking to people you don’t know
  • Refund policy
  • Mutual admiration
  • Expressing traits that sell
  • Caring about your customers
  • The best deal
  • Generosity
  • Positivity
  • Trust

The relationship

  • The interaction
  • Ideal relationship
  • Quality of relationship
  • Maintaining a good relationship
  • Being yourself
  • The business relationship and personal relationship
  • Progression
  • Use the business relationship to enhance the personal relationship
  • Know the customer and product
  • Continue the relationship
  • Get feedback
  • How to build a relationship

Sales and customer goals

  • What to focus on in a sales interaction
  • Create a great shopping experience
  • Get contact information
  • How to get contact information
  • Making your customer comfortable
  • Don’t ask about private information
  • Help the customer with whatever they ask
  • Find what’s relevant to the customer
  • The customers will shop where there’s the most value for them
  • Create happy customers
  • Know your customer
  • Tell the customer what’s wrong with the product
  • Establish what the customer needs
  • Compromise
  • Positivity

Selling to many people

  • Your customer’s friends
  • Customers are different
  • Social media content
  • Social media shoutouts
  • Creating content online

Success

  • How to succeed at anything
  • Enjoying what you’re doing
  • Practicing sales
  • Is customer interaction growing your business
  • Add ons
  • At what stage of the sale is the customer at

Customer sales interaction

  • Agreeing on price
  • Showing confidence
  • Knowledgeable people
  • Getting a positive response
  • Upgrading the product
  • Showing the customer products
  • Be flexible in your sales strategy
  • Let the customer buy how they want
  • Get the customer to want to buy
  • Types of feedback
  • It’s not always about sales
  • How to engage customers by showing them products
  • What level of chemistry do you have with the customer
  • Customers need to enjoy buying from the salesperson
  • Bring your customers into a positive place

How to have regular customers

  • Holding up your part of the relationship
  • Make sure your positivity is being taken the right way
  • Create a socializing experience
  • Recreate a positive experience for your customers
  • Make your business better
  • Tell the customer what you think authentically
  • Outcompete on price and interest
  • Be accepting to customers
  • Being diplomatic
  • Cheer up your customers
  • Selling the product that’s best for your customer
  • Putting in the required effort for the sale
  • Teach the people you work with to sell
  • The better salespeople win
  • How can you be better than the competition

Social media selling

  • Create searchable content
  • Connecting
  • How to get social media information
  • Have customers leave their social media information with you
  • YouTube
  • Use actual footage in your store to create a web show
  • Handling the volume of social media messages
  • Create interactive shareable content
  • How to create interactive shareable content
  • Selling through social media interaction

Positive interaction with your customers

  • Get to know the person buying from you not the label
  • Positivity creates a better relationship with your customers
  • Positivity gives value
  • Giving free stuff
  • Find out how the customer likes to be treated
  • Accurately describe the product
  • Bond over music
  • Find common interests
  • Deepen the conversation
  • Form a community around your business

Putting it all together

  • How to put on an effective sales presentation
  • The basic essential parts
  • Changes in the conversation
  • Keep the customer interested
  • Recommend the best product
  • Super satisfy the customer
  • Answering customer questions
  • Talking about price
  • Flexibility in conversation
  • Put effort in your sale
  • First impressions are vital
  • Stay in touch to continue the relationship

Growing your business

  • Customer interaction that grows your business
  • Make the most of your customer resource
  • Learning about your customers
  • Telling everyone about your business
  • Authenticity is the only value
  • Have a website

Getting the customer to buy your products

  • Overview
  • Find customers who like and use your products
  • Necessity and wishes
  • Pleasant conversation
  • Get to know the individual
  • Try to succeed
  • Being the best
  • Incentivize keeping the customer
  • People buy for solid reasons
  • Be yourself

Get your customer to talk about you

  • Tell your customers to talk about you to their friends
  • What to say to their friends
  • How your customers can shout you out on social media
  • People like to enter contests
  • Invite your customers to parties
  • Engage with customers on social media
  • Get the customer to represent you in a positive way
  • Post personal content on social media
  • Collaborate with content creators
  • Paid adds

Getting your customers to walk in your store

  • Talking to potential customers
  • Create an attractive store
  • Keep your customers in your store
  • Giving free stuff
  • Showing interest
  • Leave the front door open
  • Give incentives to customers to create sales

How to get your customers to like talking to you

  • Small talk
  • What to talk about
  • Intend on creating mutual admiration
  • Genuine complements

Things to do that customers like

  • Decorate with a theme
  • Show them the products they ask for
  • Bargaining and discounts
  • Tell the customer what’s good and bad about the product
  • When you run out of products that the customer is asking for
  • Caring more about the customer than the sale
  • Being available

How to talk about your products

  • Stay relevant
  • Justify the price
  • Why the customer should buy from you
  • How much does your customer already know about the products
  • Establish customer needs
  • How your product will enhance customer experience

What customers want

  • What customers want to experience
  • Buying the right product
  • Giving suggestions
  • Enjoy your sales presentation
  • Honesty
  • Talk about you

Summary

  • The structure of the customer interaction

Conclusion

  • Conclusion

Instructors

Mr Mike Korytny

Mr Mike Korytny
Sales Consultant
Freelancer

Trending Courses

Popular Courses

Popular Platforms

Learn more about the Courses

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

Careers360 App
150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books