Learn in-depth about the methods and procedures used by aviation professionals to provide customer service.
Customer service is a method that airlines use to assist passengers before, during, and after a flight. Service can be extremely challenging due to the challenges and complexity of air travel, but enhancing it can result in happier customers, better travel experiences, and enhanced service grades. Aviation: Customer Service In Airline Industry online certification is designed by Arevik Hakobyan - Executive Professional in Hospitality and is delivered by Udemy.
Aviation: Customer Service In Airline Industry online training is developed for individuals are have the desire to work in the aviation industry to advance in their professional careers. Aviation: Customer Service In Airline Industry online course provides 32 minutes of video-based lessons accompanied by 5 downloadable resources which discuss various strategies utilized in providing service to customers including baggage handling, travel documentation, security, boarding, and more.
Yes
Udemy
After completing the Aviation: Customer Service In Airline Industry certification course, individuals will gain a practical understanding of the basics associated with customer service in the airline industry. Individuals will explore the strategies involved with various airport operations including passenger services, security, check-in, travel documentation, baggage handling, and boarding. Individuals will learn about concepts of airline terminologies like sales performance, and customer loyalty as well as will acquire the expertise to work with passports and visas.
Ms Arevik Hakobyan Executive Professional in Hospitality Freelancer
Other Bachelors, Other Masters
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