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    • Salesforce Customer Relationship Management A Complete Guide

    SalesForce CRM - A Complete Guide

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    Udemy

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    Mode

    Online

    Fees

    ₹ 449 3499

    Quick Facts

    particular details
    Medium of instructions English
    Mode of learning Self study
    Mode of Delivery Video and Text Based

    Course and certificate fees

    Fees information
    ₹ 449  ₹3,499
    certificate availability

    Yes

    certificate providing authority

    Udemy

    The syllabus

    Introduction

    • Introduction to Salesforce CRM
    • Features of CRM

    Overview

    • Overview of Salesforce
    • Get More Leads

    Pricing and Activation

    • Pricing of Salesforce
    • Salesforce Activation

    User Interface

    • User Interface
    • User Interface Continues
    • Changing Hope Layouts
    • System Status
    • Set Up Assistant
    • Object Manager
    • Setup Profile
    • Creating Role Hierarchy
    • Sample User Setup
    • Configure States and Countries
    • All Maching Rules
    • Company Information

    Products and Leads

    • Custom Tabs
    • Leads and Accounts
    • Creating Leads
    • Creating Account
    • Convert Lead
    • Other Contact Options

    Opportunities

    • Salesforce Opportunities
    • Salesforce Opportunities Continues
    • Salesforce Price Books
    • Salesforce Orders

    Contracts and Assets

    • Salesforce Contracts
    • Adding Contract Item
    • Salesforce Assets
    • Creating Assets

    Campaigns

    • Salesforce Campaigns
    • Salesforce Campaigns Continues
    • Salesforce Tasks and Notes
    • Salesforce Cases

    Dashboard,Reports,Forecasts

    • Salesforce Dashboard
    • Reports and Forecasts

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