New Manager: The Basics and More of Being a Great Leader

BY
Udemy

Lavel

Beginner

Mode

Online

Fees

₹ 449 3099

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course and certificate fees

Fees information
₹ 449  ₹3,099
certificate availability

Yes

certificate providing authority

Udemy

The syllabus

Introduction to the Course

  • Welcome to the Course
  • Course Overview

The First 94 Days

  • Download: New Manager Checklist
  • First Things First - Getting a Good Start
  • The First Important Meetings
  • Address the Shift in Relationship
  • Tips and Tricks for Remembering Names
  • The Boss Contract
  • What to Do Next
  • A Mindset for Success
  • To Go Fast - Go Slow with People
  • Exercise
  • The First 94 Days Quiz

The Shift - From Specialist to Manager

  • Introduction: One of the Most Challenging Transitions in Business
  • Ask Yourself
  • Three Psychological Obstacles and Their Solutions
  • Exercise: Assess Your Leadership Skills
  • A New Skill Set and A New Focus to Succeed
  • Myth vs Reality
  • The Shift - Quiz

The Difference Between Management and Leadership

  • The Two Dimensions of Teamwork
  • Using the Two Dimensions
  • Definition of Management and Leadership
  • Exercise
  • Management and Leadership Quiz

Giving and Receiving Feedback

  • The Science and Art of Feedback
  • Three Questions to Ask Yourself Before Giving Feedback
  • Seven Tips for Giving Feedback
  • How Much "Positive" and "Negative" Feedback to Give
  • Understand the All Important Relationship Account
  • I-Statements for Effective Feedback
  • Receiving Feedback
  • Exercise
  • Feedback Quiz

Communication

  • The Four Levels of Communication
  • Having a Clear Outcome
  • The Arrow of Credibility
  • Using Responsible Language
  • Active Listening
  • Exercise
  • Communication Quiz

Group Dynamics

  • A Group is Made Up of Relationships - Duh!
  • Three Preferences in Groups
  • Group Development - Stage 1: Inclusion
  • Group Development - Stage 2: Control
  • Group Development - Stage 3: Openness
  • Real Life Example: Group Development Stages at Work
  • Real Life Example 2: A Romantic Relationship
  • How to Lead During the Different Group Stages
  • Practical Tips - Leadership in the Group Stages
  • Exercise
  • Ground Rules for Behavior in Groups
  • Exercise
  • Differences and Similarities and the Effect on the Group
  • Exercise
  • Group Dynamics Quiz

Conflict Management

  • The Definition of Conflict
  • The Five Conflict Styles
  • Conflict Styles: Relationship Example
  • Conflict Styles: Workplace Example
  • Two Attitudes: Harmony View and Conflict View
  • Exercise
  • How You Can Manage Expectations Effectively
  • Exercise
  • The Vital Importance of Acknowledgement
  • The Acknowledgement Scale
  • Exercise
  • Conflict Management Quiz

Trust and Openness

  • What is Trust?
  • The Trust and Openness Spiral
  • The Magic of Small Talk
  • The Border Between What is Personal and What is Private
  • Exercise
  • Trust and Openness Quiz

Values and Ethics

  • What Are Values and Why Should You Care?
  • How Values Influence Your Decisions and Actions
  • Personal Values and How They Influence Your Life
  • Organizational Values and How to Use Them
  • A Story about Working with Organizational Values
  • Ethical Decision Making
  • Exercise
  • Values and Ethics Quiz

Motivation

  • Communicating the Big Picture
  • Clarify What is Lacking to Help Others Improve
  • Use the Dynamics of Pain and Pleasure
  • Real Life Example 1: Pain and Pleasure in Personal Life
  • Real Life Example 2: Pain and Pleasure with Your Team
  • Make Your Colleagues Feel Seen
  • Set Stimulating and Inspiring Goals
  • Exercise
  • Motivation Quiz

The Manager Role

  • Introduction
  • What is a Manager?
  • Understanding the Role - Part 1
  • Understanding the Role - Part 2
  • The Right Conditions
  • Responsibilities and Authorities: Getting Clear and Staying Healthy
  • Avoiding the Short Circuit Which Destroys Confidence and Respect
  • The Double Representative
  • Strategic vs Operational
  • Creating Respect and Credibility - Part 1
  • Creating Respect and Credibility - Part 2
  • How You Use Your Precious Time Effectively
  • Exercise
  • The Manager Role Quiz

Operations Planning

  • Introduction to Operations Planning
  • Step 1: Breaking Down the Goals
  • Step 2: Listing of Activities
  • Step 3: Delegation of Activities
  • Step 4: Coordinate with the Rest of the Organization
  • Step 5: Set Individual Goals
  • Summary of Operations Planning
  • Exercise
  • Operations Planning Quiz

Delegation

  • Introduction: The Story About the Village That Needed Water
  • Which Tasks to Delegate?
  • Who to Delegate to?
  • The Five Steps of Effective Delegation
  • How to Delegate - The Four Delegation Styles
  • Four Blocks to Delegation and How to Avoid Them
  • Three Important Tips to Delegate Like a Pro
  • Summary of Delegation
  • Exercise
  • Delegation Quiz

Coaching

  • Introduction to Coaching
  • The Mindset of a Coach
  • Tips for Effective Coaching
  • Examples of Questions to Use Including a Great Closing
  • A Tested and Proven Format for Coaching
  • Summary of Coaching
  • Exercise
  • Coaching Quiz

Reflection

  • How to Use Reflection for Growth
  • The Well of Reflection: Getting to the Core of Learning
  • The Reflection Spiral: A Four Step Process
  • Exercise
  • Reflection Quiz

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