CRM Salesforce for Beginners

BY
Edureka

Will help you to master the concepts of CRM, its implications on business and how cloud computing changes business interactions with its customers.

Lavel

Beginner

Mode

Online

Fees

₹ 7627 8475

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course overview

The CRM Salesforce for Beginners online course will help you to become an expert in CRM salesforce. You will learn how cloud computing can change the use of technology by businesses to interact with their customers. 

The certification course will make you proficient in the core concepts of CRM and its implications on the business. Also, the CRM Salesforce for Beginners certification course focuses on building an efficient salesforce well-equipped with technological knowledge. 

Moreover, the CRM Salesforce for Beginners course by Edureka is a self-paced learning programme where you can get an in-depth knowledge of various topics in the course according to your convenience. The course will comprise real-life case studies and assignments along with the explanation on each topic. And an expert panel will review the assignments. 

The CRM Salesforce for Beginner course is structured by experienced professionals and industry experts who have experience of 10-12 years in relevant IT fields. After completing the course, you will be certified as a CRM Salesforce Beginner by Edureka.

The highlights

  • Self-paced learning
  • Real-life case studies
  • Forum for peer interaction and knowledge sharing
  • CRM Salesforce Beginner certification by Edureka
  • Practical assignments at the end of each class
  • Lifetime access to the Learning Management System (LMS)

Program offerings

  • Self-paced learning
  • Course completion certificate
  • Lifetime access to learning management system (lms)
  • Community forum
  • Introductory course

Course and certificate fees

Fees information
₹ 7,627  ₹8,475

The fee structure for the CRM Salesforce for Beginners certification course has three elements: course fee and GST. You can pay the fee either in a lump sum or in EMIs based on your convenience. Also, a discount is available on the course fee for a limited time. 

CRM Salesforce for Beginners Course Fee Structure

Training Option

Fee in INR

Original Price

Rs. 8475 

Discounted PriceRs. 7627

* No Cost EMI starts at Rs. 2,543 / month

certificate availability

Yes

certificate providing authority

Edureka

What you will learn

Business management

Upon the completion of the CRM Salesforce for Beginners certification course by Edureka, you will learn skills like-

  • Understand CRM and how Cloud Computing is used for CRM.
  • Get introduced to Salesforce.com.
  • Creation of business objects and their application. Learn about the Standard Business Objects and Custom Business objects.
  • Know about the Salesforce Data Fields and security features in Salesforce. Understand the Organization-Wide Default settings. 
  • Understand the Mass Transfer, sharing rules and application of roles.
  • Become proficient in profiles, field-level security, permission sets, record type and page layout.
  • Learn to prepare reports and associated dashboards for business performance preview.
  • Learn and understand the different SFDC Advanced Configurations.

The syllabus

Introduction to CRM and SFDC

  • CRM Overview, 
  • Cloud Computing, 
  • Introduction to Salesforce.com (SFDC), 
  • SFDC Modules

SFDC Overview

  • SFDC Business objects & their application, 
  • Standard Business Objects, 
  • Custom Business Objects, 
  • Salesforce Data Model, 
  • Salesforce Relationships.

SFDC Security Model - 1

  • Salesforce Data Fields, 
  • Salesforce Security Features, 
  • Organization-Wide Default, 
  • Profiles, 
  • Roles.

SFDC Security Model - 2

  • Records Mass Transfer, 
  • Sharing Rules & Application, 
  • Application of Roles & Sharing Rules, 
  • Profiles & Permission Sets.

SFDC Configuration - 1

  • Profiles, 
  • Permission Sets, 
  • Page Layout, 
  • Record Type, 
  • Field Level Security.

SFDC Configuration - 2

  • Marketing Cloud, 
  • Sales Cloud, 
  • Products & Price Book, 
  • Quote Management, 
  • Service Cloud, 
  • Activities, 
  • Analytics, 
  • Reports,  
  • Dashboards, 
  • Translation Workbench.

SFDC Advanced Configuration - 1

  • Queue, 
  • Assignment Rules, 
  • Auto Response, 
  • Approval Processes, 
  • Workflow, 
  • Escalation Rules, 
  • Validation Rule.

SFDC Advanced Configuration - 2

  • Chatter, 
  • Content management, 
  • Data Loader, 
  • Deployment using Change Sets, 
  • Apex & Visual Force.

Admission details

To enrol in the CRM Salesforce for Beginners programme you can follow these easy steps:

Step 1 – Go to https://www.edureka.co/.

Step 2 – Use the search bar to find the “CRM Salesforce for Beginners” course

Step 3 – You will be redirected to a new page with program details and an “Enrol Now” button.

Step 4 – Click on “enrol now”. You will get a registration form where you need to share your contact details.

Step 5 - Pay the applicable fee and submit the form.


Filling the form

You will need to fill an application form to enrol in the CRM Salesforce for Beginners course by Edureka. The form will be displayed on the website. You need to enter details about your name and contact details. After filling this information, you will be redirected to a payment page where you can finish your admission procedure.

How it helps

The CRM Salesforce for Beginners syllabus covers the core concepts of CRM salesforce. Salesforce has dominated the CRM market for the past consecutive years. This has increased the demand for CRM Salesforce certified professionals in various organisations. 

On completing this course, you will receive a CRM Salesforce Beginners certification from Edureka. Furthermore, you will also receive placement assistance to prepare for interviews and build a strong resume. Besides, the certified professionals in this field can earn approximately 60,791 USD annually.

FAQs

What are the case-studies included in this course?

The CRM Salesforce for Beginners online course comprises case-studies on implementing custom recruitment applications on Salesforce.com and a sales process automation for a B2B organization.

How will I earn my CRM Salesforce certificate from Edureka?

You will receive the CRM Salesforce for Beginners certification on the successful completion of all assignments which will be reviewed by the expert panel.

How can I execute the practicals in this course?

The course will explain the concept of Cloud Computing and the aspects related to SaaS and PaaS. You will create Salesforce.com login accounts and will be given step by step instructions to understand the CRM concepts on a Salesforce.com system.

Will I get lifelong access to the learning material?

Yes, you will get lifetime access to the course material after your enrolment in the program.

How much does a certified CRM Salesforce professional make in a year?

The average salary of a certified CRM Salesforce professional is approximately $60,791 per year.

Similar Courses

Salesforce Platform App Builder Certification Trai...

Simplilearn

12 Hours Online
Beginner

Conversational Selling Playbook for Sales Developm...

Salesforce via Coursera

5 Weeks Online
Beginner

Courses of your Interest

An Introduction To Coding Theory

An Introduction To Coding Theory

IIT Kanpur via Swayam

8 Weeks Online
Beginner
Free

C++ Foundation

PW Skills

5 Months Online
Beginner
Free

Advanced CFD Meshing using ANSA

Skill Lync

4 Weeks Online
Beginner
₹ 40,000

Data Science Foundations to Core Bootcamp

Springboard

7 Months Online
Beginner
$9,900 $13,900
Full Stack Developer Course With Placement

Full Stack Developer Course With Placement

AttainU

7 Months Online
Beginner
₹ 68,000
User Experience Design And Research

User Experience Design And Research

UM–Ann Arbor via Futurelearn

35 Weeks Online
Beginner
Fundamentals of Agile Project Management

Fundamentals of Agile Project Management

UCI Irvine via Futurelearn

21 Weeks Online
Beginner
Artificial intelligence Design and Engineering wit...

Artificial intelligence Design and Engineering wit...

CloudSwyft Global Systems, Inc via Futurelearn

17 Weeks Online
Beginner
Data Science Fundamentals on Microsoft Azure

Data Science Fundamentals on Microsoft Azure

CloudSwyft Global Systems, Inc via Futurelearn

18 Weeks Online
Beginner

More Courses by Edureka

Apache Spark and Scala Certification Training

Edureka

6 Weeks Online
Beginner
₹18,695 ₹21,995
Google Cloud Certification Certification Training

Google Cloud Certification Certification Training

Edureka

7 Weeks Online
Beginner
₹17,995 ₹19,995

Trending Courses

Popular Courses

Popular Platforms

Learn more about the Courses

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

Careers360 App
150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books