ITIL® 4 Foundation Certification Training Course

BY
Simplilearn

The ITIL 4 Foundation Certification training will give you an in-depth understanding of the processes in ITIL 4 lifecycle to bring improvement in IT-based firms

Mode

Online

Fees

₹ 31250 52099

Important Dates

26 Oct, 2024 - 03 Nov, 2024

Course Commencement Date

09 Nov, 2024 - 17 Nov, 2024

Course Commencement Date

16 Nov, 2024 - 24 Nov, 2024

Course Commencement Date

18 Nov, 2024 - 27 Nov, 2024

Course Commencement Date

30 Nov, 2024 - 08 Dec, 2024

Course Commencement Date

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course overview

The ITIL 4 Foundation Certification training course is made to introduce learners to ITIL 4 - the latest version of the ITIL exam and to make them a master in understanding and improving an IT-enabled enterprise. This course will help you understand the core concepts, languages, processes, and practices utilised in the ITIL 4 lifecycle.

The ITIL 4 Foundation Certification training course provides you with an in-depth understanding of the ITIL 4 framework, the fundamental concepts and terminologies of the ITIL service lifecycle. In the ITIL certification training course, you will also learn how ITIL evolved to adopt the modern technologies and operational processes. You will also get a grip on the necessary concepts in a service management framework.

This course is ideal for people who want to understand the ITIL frameworks and enhance the quality of service management in IT organisations. Moreover, the course training is provided by top industry experts with over 15 years of experience.

The highlights

  • Flexibility to choose classes
  • 30 end of chapter quizzes and two simulation exams
  • Exam voucher included
  • Two industry case studies
  • 100% Money-Back Guarantee

Program offerings

  • Self-paced learning
  • Online elearning content
  • Simulation exams
  • Blended learning
  • Classroom training
  • Online classes
  • Corporate training
  • Online-learning management system
  • Enterprise dashboard

Course and certificate fees

Fees information
₹ 31,250  ₹52,099

The total fee for the ITIL 4 Foundation Certification Training programme comprises the course fee and GST. In addition to the course fee, candidates need to pay CGST and SGST which is about 18% of the course fee. In case a candidate has a coupon, they can first apply the coupon and then check the fee details.

ITIL® 4 Foundation Certification Training Course Fee Structure

Training Option

Fee

Self-Paced Learning 

Rs. 31,250

Blended Training

Rs. 31,250

Corporate Training

NA

certificate availability

Yes

certificate providing authority

Simplilearn

Who it is for

ITIL Foundation certification is a highly valued qualification for any ITSM professional. The ITIL 4 Foundation course is well suited for:

  • CIOs, CTOs, IT Directors
  • IT Managers/IT Architects
  • Process Owners, Practitioners
  • System Administrators and Analysts
  • Service Delivery Professional, Quality Analyst
  • Operations Manager, Database Administrators

Eligibility criteria

There are no prerequisites for admission in ITIL 4 Foundation Certification training course or the ITIL 4 Foundation Certification exam. Individuals in Service Management and in IT organisations are recommended to take this course.

What you will learn

Customer service Knowledge of itil

Upon the completion of the ITIL® 4 Foundation Certification Training course, you will be adept in the following skills-

  • Become a master of the generic concepts of ITIL required for the ITIL Foundation exam.
  • Understand and implement the central principles in ITIL.
  • Be able to work on the four process models using ITIL tools and techniques.
  • Understand how to use ITIL principles to understand and enhance service management in the organisation.
  • Be able to use ITIL tools to improve the customer experience with the business.
  • Become proficient in using ITIL tools and techniques to improve efficiency in an organisation.
  • Get familiarised with the purpose and key terms of 15 ITIL best practices.

The syllabus

Introduction to Service Management and ITIL

  • IT Service Management in the Modern World
  • About ITIL 4
  • The Benefits and Structure of the ITIL 4 Framework

Key Concepts of Service Management

  • Value and Value Co-Creation
  • Service Relationships
  • Products and Services
  • Value: Outcomes, Costs, and Risks 
  • Organisations, Service Providers, and Other Stakeholders

The Four Dimensions of Service Management

  • Organisations and People
  • Value Streams and Processes
  • External Factors
  • Information and Technology
  • Partners and Suppliers

The ITIL Service Value System

  • Service Value System Overview
  • Governance 
  • Service Value Chain
  • Opportunity, Demand, and Value
  • Continual Improvement
  • The ITIL Guiding Principles
  • Practices 

ITIL Management Practices

  • Service Management Practices 
  • General Management Practices 89
  • Technical Management Practices 

Admission details

To apply for the ITIL 4 Foundation Certification course, candidates can follow these steps.  

Step 1 – Go to the official website of Simplilearn: www.simplilearn.com 

Step 2 – Choose the " ITIL 4 Foundation Certification course " webpage or search for the same

Step 3 – You will find a “enrol now” button at the top of the webpage

Step 4 – Once you click on the “enrol now” button, you will be redirected to a new page

Step 5 - If any candidate has a coupon, they need to apply the coupon or else click on the Proceed button. 

Step 6 -  After learning about fee details, candidates have to fill the learner’s details and then, click on proceed.

Step 7 – Lastly, they need to pay the course fee and save the receipt of the transaction for future reference


Filling the form

Candidates who wish to apply for the ITIL 4 Foundation Certification course need to fill a learner’s form. They must provide contact information such as name, email address, contact number, and state of residence. Once candidates have filled the details in the form, they can proceed to “secure payment” and pay the applicable course fee. 

Evaluation process

ITIL 4 Foundation Certification exam – An exam based on the contents of the course.

How it helps

The ITIL 4 Foundation Certification is a requirement for professionals who wish to understand the ITIL framework and implement it to improve the quality of IT service management in an organisation. The certification can help them get lucrative jobs in roles such as ITSM Manager, Solution Architect, Service Delivery Manager and System Administrator.

Best of all, certified professionals can earn up to 40-percent more than non-certified professionals. The average annual pay in some of these roles goes up till Rs. 1,987,000. The certified professionals are hired by companies like Amazon, Adobe, Barclays, Accenture, Oracle, Cloudera, IBM, Capgemini, Google and many more.

Instructors

Mr Bipin Deshmukh
Freelancer
Freelancer

FAQs

What is the ITIL 4 Foundation certification?

ITIL 4 Foundation is a widely acknowledged entry-level ITIL certification made for IT professionals. It is the newest training for the ITIL framework and is designed to introduce the learners to the management of modern IT-enabled services. It includes the key concepts and common language used in ITIL services lifecycle.

When will I get my ITIL 4 Foundation exam results?

You will receive the ITIL 4 Foundation results within 10 to 15 days after taking the exam.

What is the duration for which my ITIL 4 Foundation certification is valid?

The ITIL 4 Foundation certification does not expire. It comes with lifetime validity.

What are the ITIL certification levels?

The ITIL certification has five levels: Level 1- ITIL Foundation, Level 2- ITIL Specialist modules (3), Level 3- ITIL Strategist, Level 4- ITIL Leader, Level 5- ITIL Master

Is the ITIL course fee inclusive of the exam fee?

Yes, the exam fee is already included in the course fee.

What is the eligibility for ITIL certifications?

There are no eligibility criteria for the ITIL certifications. Any professional In the IT service sector can take up the certification exams to get progress in their career.

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