ITIL® 4 Strategist: Direct, Plan, and Improve by Simplilearn: Fee, Duration, How to Apply

Quick Facts

particular	details
Medium of instructions English	Mode of learning Self study, Virtual Classroom	Mode of Delivery Video and Text Based

Course overview

The ITIL® 4 Strategist DPI (Direct, Plan, and Improve) course is structured to help you learn the practical skills essential to create a ‘learning and improving’ IT organisation. The purpose is to give you a reliable and effective strategic direction.

Moreover, the ITIL® 4 Strategist course will also help you in understanding the impact of Agile and Lean work processes and equip you to leverage it to the advantage of your organisation. You will be adept in skills like risk management, workflow optimization, value stream mapping and many more. This is an online learning program designed by industry experts. Individual learners can opt for the self-paced learning model where they will get lifetime access to the course content which they can study according to their preferred speed. There is also an option for corporate training so that businesses can train their employees.

The ITIL® 4 Strategist course will coach you to use the practical, strategic methods to plan and deliver constant improvement with the necessary agility. The ITIL Strategist certification training is suitable for both ITIL Managing Professionals and Strategic Leaders since planning, and continuous improvements are an essential part of their roles.

Course and certificate fees

Fees information

₹ 39,870 ₹56,999

The total fee of the ITIL® 4 Strategist DPI programme has two components – the course fee and IGST. In case a candidate has a coupon, they should first apply the coupon and then, check the fee details.

ITIL® 4 Strategist: Direct, Plan, and Improve Fee Structure

Head	Amount
Self Paced Learning	Rs. 39,870
Corporate Training	NA

certificate availability

Yes

certificate providing authority

Simplilearn

Who it is for

It analyst It architect It manager

The ITIL® 4 Strategist DPI course is aimed at professionals in the IT service and architecture industry such as IT leaders and managers at all operational levels. The course is best suited for:

IT Professionals
ITSM Managers
ITSM Practitioners
Team Members
Existing ITIL Qualification Holder

Eligibility criteria

To be eligible for the ITIL® 4 Strategist course, the candidate should have passed the ITIL 4 Foundation examination. The course is ideal for IT leaders and managers involved in shaping the direction of IT in an organisation.

What you will learn

Knowledge of itil

Upon the completion of the ITIL® 4 Strategist course, you will be adept in the following skills-

Learn about the tools and techniques used in an Operating Model to formulate and implement a strategy.
Improve the existing workflow structure by increasing efficiency and reducing costs.
Be able to take a structured approach to comply with governance compliance requirements for the business.
Be able to define strategies and allocate resources for implementing them.
Be able to display the critical steps in a process with respect to time and volume using ITIL techniques.
Use tools to minimise your data security-related risks by assessing them and taking preventive measures.

The syllabus

Course Introduction

ITIL 4 Strategist Direct Plan and Improve

Key Concepts of DPI

Key Concepts of Direct, Plan, and Improve (DPI)
Direction
Policies and Guidelines
Risks and Controls
Planning
Improvement
Governance,Compliance,and Management
Applying the Guiding Principles
Operational Model
Value,Outcomes,Costs,and Risks
Key Takeaways

Key principles and methods of direction and planning

Key Principles and Methods of Direction and Planning
Strategy and Cascading Goals and Requirements
Define Effective Policies,Controls, and Guidelines
Effective Controls
Effective Guidelines
Decision Making at the Right Level
Key Takeaways

Governance, Risk, and Compliance

Governance,Risk, and Compliance
Structures and Methods for Decision Making
Governance of Service Provider
Role of Risk Management
Key Takeaways

Continual Improvement

Continual Improvement
Continual Improvement Culture
Continual Improvement in Organization
The Continual Improvement Model
Step One What Is the Vision?
Step Two Where Are We Now?
Step Three Where Do We Want to Be?
Step Four How Do We Get There?
Creating an Action Plan
Step Five Take Action?
Step Six Did We Get There?
Step Seven How Do We Keep the Momentum Going?
Measurement and Reporting in Continual Improvement
Assessments
Gap Analysis
SWOT Analysis
Change Readiness Analysis
Customer or User Satisfaction Analysis
SLA Achievement Analysis
Benchmarking
Maturity Assessment
Business Case
Building a Business Case
Communicating and Advocating for a Business Case
Key Takeaways

Communication and OCM

Communication and Organizational Change Management
Communications Principles
Communication Is a Two-Way Process
We Communicate All the Time
Timing and Frequency Matter
No Single Method of Communication Works for Everyone
The Message Is in the Medium
Communication Methods and Media
Examples of Communication Methods
Defining and Establishing Feedback Channels
Identifying and Communicating with Stakeholders
Stakeholder Mapping
Understanding Stakeholders
Basics of Organizational Change Management (OCM)
Essentials for Successful Improvement
OCM Throughout Direction, Planning, and Improvement
Establishing Effective Interfaces across the Value Chain
Key Takeaways

Measurement and reporting

Measurement and Reporting
Basics of Measurement and Reporting
Key Concepts of Measurement and Reporting
Defining and Using Measurement and Reporting
Reasons for Measuring
Types of Measurement
Relationship between Measurement and Behavior
Measurement Cascades and Hierarchies
Balanced Scorecard
Success Factors and KPIs
Key Takeaways

Value streams and practices

Value Streams and Practices
Value Stream Mapping
Developing a Value Stream Map
Types of Waste
Increasing the Detail in Value Stream Maps
Measurement and the Four Dimensions
Measurement of Partners and Suppliers
Measurement of Value Stream and Processes
Process Metrics
Value Stream and Processes in the SVS
Relationship between Value Streams and Practices
Relationship between Value Streams and Processes
Designing a Workflow
Workflow Metrics
Key Takeaways

Admission details

Candidates need to follow the steps mentioned below to apply for the ITIL 4 Strategist DPI course.

Step 1 - Visit the official website of Simplilearn portal: www.simplilearn.com

Step 2 – Select the " ITIL® 4 Strategist: Direct, Plan, Improve " webpage or search for the page on the website

Step 3 – There, you will find a “enrol now” button

Step 4 – Once you click on the “enrol now” button, the link will be redirected to a new page

Step 5 - If any candidate has a coupon, then apply the coupon

Step 6 - Once candidates know about fee details, they need to fill the learner’s details and then, click on proceed.

Filling the form

To apply for the ITIL Strategist DPI course, candidates need to fill a learner’s details form. Candidates need to provide their contact information such as name, email address, contact number, and state of residence in the form. Once they have filled all the details, they can proceed to “secure payment” and pay the applicable course fee.

Evaluation process

Candidates need to clear the ITIL 4 Strategist: Direct, Plan, and Improve exam with a minimum of 60% marks to get the certificate.

The exam will contain 40 questions and the duration of the exam will be 90 minutes.

FAQs

What are the steps for getting an ITIL 4 Strategist DPI Certification?

The steps to get the ITIL 4 Strategist DPI Certification are: Complete the training for ITIL4 Strategist Direct, Plan, and Improve, take the ITIL4 Strategist Direct, Plan, and Improve Certification exam and secure a minimum of 65% to pass the exam.

Are there any prerequisites for taking the ITIL 4 Strategist course?

To be eligible for the ITIL® 4 Strategist course, candidates should have passed the ITIL 4 Foundation examination and should have attended an accredited training course for ITIL® 4 Strategist course.

When will I get my ITIL® 4 Strategist: Direct, Plan, and Improve exam results?

You will get the ITIL 4 Managing Professional Transition Module exam results within 10-15 business days after taking the exam.

How long is the ITIL® 4 Strategist: Direct, Plan, and Improve Training certificate valid for?

Once you complete the ITIL® 4 Strategist: Direct, Plan, and Improve Training, you are awarded the training certificate with lifetime validity.

Does the ITIL Strategist course fees include the exam fees?

The ITIL Strategist course fee is inclusive of the exam fee.

What is the ITIL® 4 Strategist: Direct, Plan, and Improve Training certification?

The ITIL 4 DPI certification validates the candidate’s knowledge, understanding, and application of the concepts and principles covered in the ITIL 4 Direct, Plan, and Improve course to establish a ‘learning and improving’ IT organisation.