ITIL 4 Specialist: High Velocity IT Course

BY
Simplilearn

The ITIL 4 Specialist: High Velocity IT course will help you understand how digital enterprises and operating models perform in high velocity environments.

Mode

Online

Fees

₹ 39870 56999

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course overview

The ITIL 4 Specialist: HVIT course will cover various practices like Agile and Lean management technologies such as automation testing, cloud, and more. This course is purposefully created for professionals who want to work towards delivering high velocity-IT, especially ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders. The course will also focus on aspects of rapid delivery of the products and services of the enterprise to gain maximum ROIs. 

ITIL 4 Specialist: High Velocity IT course is a training program designed for candidates with IT Management and Service Management roles. The course contains two simulation exams and the candidates are also given a voucher for the ITIL 4 Specialist: HVIT certification exam.

This is an online learning program purposefully crafted by industry experts. Candidates can opt for the self-paced learning model where they will receive a lifetime access to the course content. Candidates can study the course content at their preferred speed. A corporate training option is also available to businesses who wish to train their employees.

The highlights

  • Two simulation exams
  • Includes the exam fee to receive ITIL 4 Specialist HVIT certification

Program offerings

  • Self-paced learning
  • Corporate training
  • Online elearning content
  • Enterprise grade learning
  • Management system
  • Simulation exams
  • 24x7 learner assistance and support

Course and certificate fees

Fees information
₹ 39,870  ₹56,999

The total fee of the ITIL 4 Specialist: High Velocity IT programme will comprise the course fee and GST. Apart from the course fee, candidates need to pay about 18% of the course fee as CGST and SGST. In case a candidate has a coupon, they can first apply the coupon and then check the fee details. 

ITIL 4 Specialist HVIT Course Fee Details

Training Options

Fees
Self Placed Learning Rs. 39,870
certificate availability

Yes

certificate providing authority

Simplilearn

Who it is for

The ITIL 4 Specialist HVIT certification course is ideal for professionals who work in IT management and service management domains. Individuals aspiring for the ITIL Managing Professional (MP) designation will also benefit from taking this course. It is also useful for ITSM managers, practitioners, and professionals who manage IT-enabled products and services.

Eligibility criteria

To be eligible for the ITIL 4 Specialist: HVIT course training, the applicant needs to attend an accredited training course for the ITIL 4 HVIT specialist module. The candidates should also have passed the ITIL 4 Foundation examination to be eligible for ITIL 4 Specialist: HVIT course. 

What you will learn

Knowledge of itil
  • Understand agile and lean working practices such as automation testing, cloud, and more.
  • Learn how to ensure an organization’s ongoing sustainability and create value for its customers, especially in high velocity IT environments.
  • Learn how the Information Security Management practice helps businesses understand the boundaries to work within.
  • Learn how the Infrastructure & Platform management aids organizations to manage various technology resources.
  • Learn how to make sure services are back up and running within the approved business timelines in case of major service disruptions.
  • Become proficient in the systematic observation of services and service components, learn to record and report specific changes of state identified as events.
  • Ability to minimise the likelihood and harmful impact of incidents by identifying the actual as well as potential causes, and manage the workarounds and known errors.

The syllabus

Course Introduction

  • Course Introduction

High Velocity Nature of Digital Enterprise

  • High Velocity Nature of Digital Enterprise
  • Key Concepts of High Velocity IT
  • Digital Technology
  • Digital Organization
  • Digital Transformation
  • IT Transformation
  • Digital Products
  • Service Interactions
  • High Velocity IT Objectives
  • Techniques for Valuable Investments
  • Techniques for Fast Development
  • Techniques for Resilient Operations
  • Techniques for Co-Created Value
  • Techniques for Assured Conformance
  • Key Takeaways

Digital Product Life Cycle

  • Digital Product Life Cycle
  • ITIL Operating Model
  • Digital Product Life Cycle - Customer's Perspective
  • The ITIL Service Value Chain
  • Value Chain Activities Combined with DevOps
  • Service Consumer and Service Provider Interactions
  • Value Streams
  • Making Value Streams Effective
  • The Four Dimensions of Service Management
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes
  • Four Dimensions: External Factors
  • Key Takeaways

HVIT Approaches

  • High Velocity IT Approaches
  • Key Characteristics of High Velocity IT
  • Lean
  • Agile
  • Resilient
  • Continuous
  • HVIT Characteristics to Co-create Value
  • Key Behaviour Patterns
  • Models and Concepts of HVIT Culture
  • Ethics
  • Ethical Behaviour
  • Ethical Behaviour - Artificial Intelligence
  • Ethics - Typical Behaviour Patterns
  • Design Thinking
  • Design Thinking: Behaviour Patterns
  • Safety Culture
  • Working in Complex Environments
  • Complexity Thinking: Cynefin Model
  • Working in Complex Environments: Behaviour Patterns
  • Lean Culture
  • Elements of Lean Culture
  • Lean Culture: Behaviour Patterns
  • ITIL Continual Improvement Model
  • Toyota Kata
  • The OODA Loop
  • Continual Improvement: Behaviour Patterns
  • Key Takeaways

High Velocity IT Techniques

  • High Velocity IT Techniques
  • Valuable Investments
  • Prioritization Techniques
  • Other Prioritization Techniques
  • Minimum Viable Products & Services
  • Practices for Minimum Viable Products & Services
  • Product or Service Ownership
  • AB Testing
  • Portfolio Management
  • Portfolio Management Practice - Success Factors
  • Ensuring Sound Investment Decisions
  • Ensuring Continual Improvement of Portfolios
  • Fast Development
  • Infrastructure as Code
  • Practices for Infrastructure as Code
  • Loosely Coupled Information System Architecture
  • Practices for Loosely Coupled Information System Architecture
  • Reviews & Retrospectives
  • Blameless Post-mortems
  • Continual Business Analysis
  • Practices for Continual Business Analysis
  • Continuous Integration, Delivery, and Deployment
  • Practices for CI-CD
  • Continuous Testing
  • Types of Software Testing
  • Kanban
  • Architecture Management
  • Architecture Management - Success Factors
  • Business Analysis
  • Business Analysis - Success Factors
  • Deployment Management
  • Service Validation and Testing
  • Service Validation and Testing - Success Factors
  • Factors for Test strategy
  • Software Development and Management
  • Software Development and Management - Success Factors
  • Resilient Operations
  • Technical Debt
  • Chaos Engineering
  • Chaos Monkey
  • Definition of Done
  • Definition of Done - Considerations
  • Definition of Done - High Impact Practices
  • Version Control
  • Version Control - High Impact Practices
  • AIOps
  • AIOps: High Impact Practices
  • ChatOps
  • Site Reliability
  • Site Reliability Engineering - High Impact Practices
  • Availability Management
  • Availability Management - Success Factors
  • Capacity & Performance Management
  • Capacity and Performance Management - Success Factors
  • Measure, Assess, and Report Performance and Capacity
  • Monitoring & Event Management
  • Monitoring & Event Management - Success Factors
  • Ensuring Availability of Data
  • Problem Management
  • Service Continuity Management
  • Service Continuity Management - Success Factors
  • Infrastructure & Platform Management
  • Infrastructure & Platform Management - Success factors
  • Meeting the Organization's Needs
  • Co-Created Value
  • Co-Created Value in HVIT Environments
  • Service Experience
  • Assured Conformance
  • DevOps Audit Defence Toolkit
  • DevSecOps
  • Peer Review
  • Information Security Management
  • Information Security Management - Success Factors
  • Risk Management
  • Establish Governance and Nurture Culture
  • Risk Analysis
  • Key Takeaways

Admission details

An interested candidate can apply for the course in the following steps:

Step 1 - Visit the official website of Simplilearn: www.simplilearn.com 

Step 2 – Select the "ITIL 4 Specialist: High Velocity IT course" webpage or search for the same

Step 3 – At the top of the page, you will find a “enrol now” button

Step 4 – Once you click on the “enrol now” button, you will be redirected to a new page

Step 5 - If any candidate has a coupon, they need to apply the coupon or else click on the Proceed button. 

Step 6 -  After learning about fee details, candidates have to fill the learner’s details and then, click on proceed.

Step 7 – Lastly, they need to pay the course fee and save the receipt of the transaction for future reference


Filling the form

Before the course fee payment, candidates need to fill the learner’s details. Candidates must provide personal contact information such as name, email address, contact number, and state of residence. Once candidates have filled details as asked, they can proceed to “secure payment” and pay the applicable course fee. 

Evaluation process

ITIL 4 Specialist HVIT certification exam – An exam based on the contents of the course. 

Candidates need to clear the ITIL 4 Specialist HVIT Specialist certification exam with a minimum score of 70% to get the certificate.

FAQs

What are the prerequisites to enrol in the ITIL 4 Specialist: HVIT Certification course?

To enrol in the ITIL 4 Specialist HVIT training course, candidates should have passed the ITIL 4 Foundation examination. Also, candidates must have attended an accredited training course for the ITIL 4 Specialist HVIT module.

What is the pattern for the ITIL 4 Specialist HVIT certification exam?

There are 40 multiple choice questions which carry one mark each. Of the total questions, there are standard, List, and Negative based  MCQs. 

How long is the ITIL 4 Specialist: HVIT certification exam?

The duration of the ITIL 4 Specialist: HVIT certification exam is 90 minutes.

How can I become a certified ITIL 4: HVIT Specialist?

To become an ITIL 4 Specialist HVIT, you need to complete ITIL 4 Specialist HVIT certification course and score at least 70% marks in the ITIL 4 Specialist: HVIT Certification exam.

When does my ITIL 4 Specialist: HVIT certification expire?

The ITIL 4 Specialist: HVIT certification is not subject to expiration.

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