The ITIL Intermediate SO certification assesses your ability to enable responsive, repeatable, and stable IT service delivery.
The ITIL Intermediate SO certification or Service Operation certification training course is a vital qualification within the ITIL Service Lifecycle training. The course emphasises on IT governance, budgets, risks, and strategic assets based on the globally recognised ITIL benchmarks for IT professionals. Candidates will become SO experts during the design, strategy, and transition phases while they prepare for the ITIL Intermediate SO certification exam.
The ITIL Intermediate SO certification course is designed by industry experts and consists of 5 hours of high-quality online learning content. The course also offers a downloadable e-book and a certificate upon completing the course.
There are quizzes available at the end of chapters to test the progress of the learner. Candidates can choose the self-paced learning model where they will get a lifetime access to the course content. They can study the course content at preferred speed. A corporate training option is also available for businesses who wish to train their employees.
Downloadable e-book
5 hours of online learning content
9 quizzes
Course completion certificate
The total fee of the ITIL Intermediate SO Certification Training programme will consist of the course fee and GST. Along with the course fee, candidates need to pay the combined CGST and SGST which is about 18% of the course fee. In case a candidate has a coupon, they should first apply the coupon and then, check the fee details.
ITIL Intermediate SO Course Fee Details
Training Options
Fee
Self-Paced Learning
Rs. 22,999
CGST + SGST (18%)
Rs. 4,139.82
Total Fee
Rs. 27,138.82
Yes
Simplilearn
The ITIL Intermediate SO Course certification course is ideal for –
Chief Information Officers (CIOs)
Chief Technology Officers (CTOs)
IT managers and supervisory staff, team leaders
Service designers
IT architects
IT planners
IT consultants
IT audit managers
IT security managers.
To be eligible for the ITIL Intermediate SO certification training, the applicant needs to pass the ITIL 4 Foundation examination. Candidates must also complete at least 21 hours of training from an Accredited Training Organization (ATO) or an accredited e-learning solution for the ITIL Service Operations module.
Learn how to make sure that IT services are delivered to the end user effectively and efficiently.
Understand the five main components of ITIL - Service Strategy, Service Design, Service Operation, Service Transition, and Continual Service Improvement.
Understand all five processes - Event Management, Incident Management, Request Fulfilment, Problem Management, and Access Management.
Understand service operation activities
Learn about the service desk
Learn how to commit to, adhere to and support key initiatives planned and shared with them.
The ITIL Intermediate SO certification training course will provide you with the tools needed to deal with challenges and risks and challenges that the SO staff might face.
To apply for the ITIL Intermediate SO Certification Training course, candidates need to follow the following steps.
Step 1 - Visit the official website of Simplilearn: www.simplilearn.com
Step 2 – Select the " ITIL Intermediate SO Certification Training course " webpage or search for the page on the website
Step 3 – At the top of the page, you will find a “enrol now” button
Step 4 – Once you click on the “enrol now” button, you will be redirected to a new page
Step 5 - If any candidate has a coupon, they need to apply the coupon or else click on the Proceed button.
Step 6 - Once candidates learn about fee details, they have to fill the learner’s details and then, click on proceed.
Step 7 – Lastly, they need to pay the course fee and save the receipt of the transaction for future reference
To apply for the ITIL Intermediate SO Certification course, candidates need to fill the learner’s details form. Candidates must provide their contact information such as name, email address, contact number, and state of residence. Once candidates have filled the details in the form, they can proceed to “secure payment” and pay the applicable course fee.
Candidates can appear for the ITIL Service Operation exam offered by AXELOS after completing this course. The ITIL Service Operation exam will contain multiple choice types of questions and this will be a web based, closed book exam. The candidates will receive only 90 minutes to complete the exam. They need to score a minimum 70% which is 28 out of 40 questions correctly to pass the exam. Once the candidates pass the certification exam, they will receive three ITIL credits.
The candidates will also get a certificate after completing 85% of the ITIL Intermediate SO Course.
There is a growing demand for certified ITIL Intermediate SO professionals in the global IT market. The ITIL Intermediate SO certification can create opportunities for you in roles such as service delivery manager, ITSM manager, incident manager, service engineer, and quality consultant.
Moreover, many top recruiters like Oracle, IBM, Accenture, Capgemini, Cloudera, etc. hire certified SO professionals. As an ITIL Intermediate SO certification holder, you can earn an average annual salary of INR 17 lakhs per annum.
To be eligible for the ITIL Intermediate SO training, the applicant should have passed the ITIL 4 Foundation examination and attended an accredited training course for the ITIL Intermediate SO module for a minimum of 21 hours.
There are 40 multiple choice questions which include standard MCQs, List MCQs, and Negative MCQs. Moreover, each question will be of one mark.
The duration of the ITIL Intermediate SO certification exam is 90 minutes.
In case you fail the certification exam, you may retake the exam, subject to an additional fee.
The ITIL Intermediate Service Operation (SO) certification training course is a crucial qualification within ITIL Service Lifecycle training. It assesses your ability to create responsive, stable, and repeatable IT service delivery which is based on internationally recognized ITIL benchmarks for IT professionals.
Yes, you will receive a free voucher for the ITIL SO exam as a part of this course.
You need to procure the ITIL SO exam voucher within six months of purchasing the course.
In case you want to cancel the enrolment, you can receive the fee refund. However, the administration fee will be deducted from the total fee paid.
Brochure has been downloaded.
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