The ITIL 4 Specialist:DSV certification will help you understand how agile work processes impact a business and how to leverage them to make profitable decision
The ITIL 4 Specialist: DSV course includes the engagement as well as interactions between service providers, which consists of customers, users, suppliers, and partners. The certification course also includes key concepts of Journey Mapping, Customer Experience (CX) and User Experience (UX). Candidates will be equipped with the essential skills needed to create a ‘learning and improving’ IT organisation focused on the conversion of demand into value via IT-enabled services.
This course is mandatory for ITIL Managing Professional Designations – specially designed to assess candidates on how to run IT-enabled services and teams. The course also includes 20 PDUs and two simulation exams.
An online programme, ITIL 4 Specialist: DSV course has been conceptualised and designed by experts with rich experience. The course consists of self-paced training, specially designed keeping in mind the individual learners and corporate training- designed for different organizations. The self-paced learning model gives learners a lifetime access to the course content.
Students have to pay the required course fee, depending on the training option, to complete the admission process. Check out the fee details in the table below:
ITIL 4 Specialist DSV Course Fee Details
Training Options
Fee
Self-Paced Learning
Rs. 39,870
Yes
Simplilearn
The ITIL 4 Specialist DSV certification course is perfectly suited for professionals who work in various IT service management profiles. These include –
Education
To be eligible for the ITIL 4 Specialist: DSV course training, students must attend the accredited training course that has been designed for ITIL 4 DSV specialist. Apart from this, candidates also need to clear ITIL 4 Foundation examination to enrol for ITIL 4 Specialist: DSV course.
Course introduction
To enrol for the course, you need to follow the instructions below:
Step 1: Visit https://www.simplilearn.com/itil-specialist-drive-stakeholder-value-certification-course
Step 2: Click on the Enrol Now button. You will go to a new page
Step 3: Apply the coupon code if available or else click ‘Proceed
Step 4: Fill in your details, pay the fee and your application process is complete.
ITIL 4 Specialist DSV certification exam - A simulation test based on the contents of the course.
Candidates need to appear for the ITIL 4 Specialist DSV Specialist certification exam and score at least = 70% in the exam to be certified by Simplilearn.
To enrol for the course, students need to clear the ITIL 4 Foundation examination AND also attend the accredited training course.
The ITIL 4 Specialist DSV certificate is not subject to expiration.
The ITIL 4 Specialist DSV certification is one of the five prerequisite courses for the ITIL 4 Managing Professional designation. The training covers engagement and interactions between service providers and customers, users, suppliers, and partners, including key CX, UX, and journey mapping concepts.
The ITIL 4 Specialist: DSV exam is 90 minutes in duration and contains 40 objective type questions.
To become an ITIL 4 Specialist DSV, you need to complete ITIL 4 Specialist DSV certification course and Score at least 70% marks in the ITIL 4 Specialist: DSV Certification exam.
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