Become a customer focus management expert by learning the sector’s in-demand skills via the Vskills Certified Customer Focus Management Professional course.
Customer Focus Management has quickly become an in-demand career path; every organization banks on this aspect to succeed. A customer focus manager or management team works on meeting the customer’s wants and needs, which, in turn, helps the company to attain increased profits.
Vskills’ Customer Focus Management Professional Programme aims to help you capitalize on this demand by becoming a certified professional of this industry. The curriculum covers every concept of customer focus management, including customer needs, attitudes, perception, listening, tools, focused interactions, expectations, and customer-focused organizations.
Moreover, the Certified Customer Focus Management Professional course also provides a government certificate, after qualifying the online test. You will also earn “Vskills Certified” title that will be your badge of experience, to showcase your fluency in customer focus. Vskills will provide you with e-learning access and hard copy study material, to prepare well for the examination.
To gain admission into this programme, you must complete the Certified Customer Focus Management Professional course fee payment. You can do so via net banking or credit/debit cards. Vskills provides Amex/VISA/Master card or Indian Bank debit card availability for the transaction.
Certified Customer Focus Management Professional fee structure
Course
Fee
Certified Customer Focus Management Professional
Rs. 3,499
Yes
Vskills
The Certified Customer Focus Management Professional course is the perfect fit for: -
The Certified Customer Focus Management Professional certification programme is available for anyone interested to learn about this industry. Hence, there is no specific eligibility criterion.
Certification Qualifying Details
However, you must qualify the online test at the end of the programme to earn the course certificate. The assessment will be of 50 marks, where you must achieve 50% marks to pass. Vskills will provide you with the necessary study material, both online and hard copy, as well as the free sample tests, to prepare.
Once you qualify the test and complete the Certified Customer Focus Management Professional training programme, you will possess knowledge and expertise in the following: -
If you’re interested in enrolling into the Certified Customer Focus Management Professional programme by Vskills, follow these instructions accordingly:-
The Certified Customer Focus Management Professional online course doesn’t require you to fill out an extensive application form. You can visit the course page, choose “Buy Now”, select your preferred transaction mode, and complete payment. Once the website confirms, you’ll instantly receive course access.
You must appear for and pass the Customer Focus Management Professional online exam to avail your certificate. The hour-long online assessment is of 50 marks, where you need to attain 25 marks (50%) to succeed. The exam entails no negative marking and is held throughout the year. However, you must take it within a year of your course’s order date.
Companies today increasingly depend on their customer focus management teams, to stay ahead of their competition. As a result, they continuously seek customer focus professionals who can have a consumer-centric strategy at hand, to maximize sales. The Customer Focus Management Professional certification will be the boost you need to learn the fundamentals of this sector and pursue coveted employment profiles.
Additionally, once you pass the course-end test and complete the programme, you will avail the government certificate. You will also receive the “Vskills Certified” label, which you can attach on recruitment sites such as Shine.com or Monsterindia.com, to broaden your career opportunities and display your industry capabilities.
This course will provide you with online e-learning access or hard copy of the study material, or both, if applicable for the particular programme.
After enrollment, you will receive the hard copy at your postal address, and the e-learning details via email. If the course has any online videos, those will be sent to you through an email as well.
The course-end test will last an hour.
The programme examination will have 50 MCQs (multiple choice questions) with one mark for each.
The certification test is held each month. However, you must take it within a year of ordering your course.
Brochure has been downloaded.
Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile
