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- What makes a professional? (Traits)
- How does the professional behave? (Skills)
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- Professionalism Grooming and Etiquette
Professionalism, Grooming and Etiquette
Quick Facts
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|---|---|---|---|---|---|
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Learning efforts
1-3 Hours Per Week
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Course and certificate fees
Type of course
Free
certificate availability
Yes
certificate providing authority
State Bank of India
certificate fees
₹8,312
The syllabus
Week 1: What is professionalism?
Week 2: Communication skills for professionals
- Language skills: What’s the right word?
- Body language
- Listening skills
- How to make presentations
Week 3: Personal grooming essentials
- Creating the first impression
- What does the well dressed man wear?
- What does the well dressed woman wear?
- Personal hygiene and habits
Week 4: Business Etiquette - I
- Social and business etiquette
- Rules of introduction
- Office etiquette
- Meetings
- Dining etiquette
Week 5: Business Etiquette - II
- Business cards
- E-mail etiquette
- Cell phone etiquette
- Netiquette
- Social networks
- Webinars
Instructors
Mr Subrat Kumar Sundar Ray
Deputy General Manager
State Bank of India
Diploma, Other Bachelors, Other Masters
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