Engagement Banking

BY
State Bank of India via Edx

Lavel

Beginner

Mode

Online

Duration

3 Weeks

Fees

Free

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based
Learning efforts 2-4 Hours Per Week

Course and certificate fees

Type of course

Free

certificate availability

Yes

certificate providing authority

State Bank of India

certificate fees

₹12,510

The syllabus

Week 1: Orchestrating the Customer Journey- speed and convenience

Week 2: Strategizing Engagement Banking as a growth model

Week 3: The levers for Customer Engagement

Instructors

Mr Rudrabhatla Lalitha
Senior Faculty
State Bank of India

Other Bachelors

Mr Malladi Surya Prakasham

Mr Malladi Surya Prakasham
Faculty
State Bank of India

Other Bachelors

Mr Rabindra Mohanty
Faculty
State Bank of India

Diploma, Other Bachelors, Other Masters

Mr Avinash Agrawal
Faculty
State Bank of India

Other Bachelors, Other Masters, MBA

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