Groundwork for Success in Sales Development

BY
Salesforce , SV Academy via Coursera

Begin your career as a Sales Development Representative in the tech industry with Coursera’s Groundwork for Success in Sales Development programme.

Lavel

Beginner

Mode

Online

Duration

4 Weeks

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Groundwork for Success in Sales Development online course is the first course in the ‘Salesforce Sales Development Representative’ course series. It is an introductory training program that will teach you the roles of Sales Development Representative or SDR at any technology-related company.  

You will learn to develop a professional mindset that is supported by strategic thinking, task prioritization, emotional literacy, and time management. It will provide you with all the necessary skills to jumpstart your career in the non-technical side of the tech industry. 

Since the Groundwork for Success in Sales Development online course is beginner level, there aren’t technical prerequisites required to join. You need to have writing, speaking, and computer skills and a penchant for learning. 

The groundwork for Success in Sales Development training is a 100% digital course and takes about 19 hours to complete. It is offered by Salesforce and SV Academy and offers certification as well. You can either join the course for free or pay the subscription fee and enjoy additional benefits.  

The highlights

  • Beginner-level course 
  • Completion in 19 hours 
  • 4-week online training
  • Financial aid program
  • Free enrolment 
  • Part of ‘Salesforce Sales Development Representative’ training series
  • Flexible deadlines
  • Certificate available 
  • Subtitles available in multiple languages

Program offerings

  • Financial aid
  • Resettable deadlines
  • Subtitles available in multiple languages
  • Beginner-level course
  • 4-weeks training
  • Certificate available
  • Free enrolment.

Course and certificate fees

The groundwork for the Success in Sales Development certification course offers free enrolment. However, you can get additional benefits with a paid subscription.     

Fee structure

Particulars
Fee Amount in INR
Groundwork for Success in Sales Development - Audit course
Free
Groundwork for Success in Sales Development - 1 month
Rs.4,115/-
Groundwork for Success in Sales Development - 3 monthsRs.8,230/-
Groundwork for Success in Sales Development - 6 months
Rs.12,345/-
certificate availability

Yes

certificate providing authority

Coursera

Who it is for

The groundwork for Success in Sales Development by Coursera is designed for anyone who wants to launch their non-technical career in the technology industry as a Sales Manager. 

Eligibility criteria

Since Groundwork for Success in Sales Development online training is a beginner-level course, you don't need specialised technical knowledge to join. However, you must possess certain skills, including speaking and writing communication skills, computer literacy, social media navigation, willingness to learn new tools, and motivation to grow professionally and personally.

Moreover, you can obtain the Groundwork for Success in Sales Development certificate by completing the entire syllabus and graded exercises successfully. 

What you will learn

Sales skills

After completing the Groundwork for Success in Sales Development syllabus, you will be familiar with: 

  • The power and purpose of an SDR in the tech industry
  • Strategies regarding prioritisation and time management that yield positive results
  • Development and selection of strategies to develop a professional mindset 
  • Composing plans to take responsibility for your well-being in professional and personal relationships.

The syllabus

Module 1: Break into the World of Tech Sales

Videos
  • Mark Cuban Welcomes You to the SV Academy SDR Professional Certificate
  • The Groundwork for Success in Sales Development
  • Achieving Financial Freedom
  • Why I Hire SDRs (I am a Hiring Manager)
  • Intro to the Sales Development Representative Professional Professional Certificate
  • Instructor Introduction: NaOmi Furukawa
  • SaaS Is the Future of Tech
  • SV Academy Ambassadors: Breaking into SaaS
  • Demystifying Sales
  • What Is Sales Development?
  • SDR by SaaS Funding Stage
  • A Day in the Life of an SDR
  • Introduction to the SDR & BDR Workflow
  • Review of Week 1: Break into the World of Tech Sales
Readings
  • Syllabus
  • Fast Growing Tech
  • Sales Methodology
  • Launching Your Career in Tech
  • Envisioning Your Future: A Typical Day in Sales Development
Practice Exercises
  • Practice Quiz: Discovering the Tech Ecosystem and Software-as-a-Service (SaaS)
  • Practice Quiz: Demystifying Sales and Sales Development
  • Practice Quiz - Experiencing a Day in the Life of a Sales Development Representative (SDR)
  • Graded Quiz: Breaking into the World of Tech Sales

Module 2: Adopt the Winning Professional Mindset

Videos
  • Growth Mindset Versus Fixed Mindset
  • The Growth Mindset: An SDR's Best Friend
  • Grit and the Importance of Embracing Failure (Near-Wins)
  • Gritty SDRs
  • Optimism and Self-Confidence
  • Building Self-Confidence: How to Overcome Challenges
  • Giving and Receiving Feedback
  • Review of Week 2: Adopt the Winning Professional Mindset
  • Introduction to the Mock Company
  • Peer Review Instructions and Sample - Week 2
Readings
  • Carol Dweck's TED Talk
  • Let’s Talk About Grit
  • Embracing Near Wins with Sarah Lewis
  • Multi-Day Exercises for Building Self-Confidence
  • Positive Intelligence Quotient and Saboteurs Assessment
  • SV Academy Playbook on Giving and Receiving Feedback
Practice Exercises
  • Practice Quiz: Fueling Your Growth Mindset
  • Practice Quiz: Becoming Rejection Proof
  • Practice Quiz: Holding the Keys to Self-Confidence
  • Practice Quiz: Giving and Receiving Feedback

Module 3: Crush Goals through Time Management and Prioritization

Videos
  • Developing a Metrics-Orientation
  • Getting to the Top of the Leaderboard
  • What Metrics Do SDRs Track?
  • Understanding Your Working Style
  • Understanding Your Energy Patterns
  • Introduction to Time Management and Prioritization
  • Introduction to the 80:20 Rule
  • SV Academy Ambassadors: Tips on Time Management
  • Habit-Formation and the Importance of Habits
  • Optimizing Your Calendar
  • Review of Week 3: Crush Goals through Time Management and Prioritization
  • Peer Review Instructions and Sample - Week 3
Readings
  • The Importance of Goal-Orientedness in Sales
  • Managing Your Most Important Resource: Time
  • Managing Your Energy Like a Pro
  • Learning More About The 80:20 Rule in Business
  • Time Management and Prioritization Playbook
  • SV Academy Time Management & Prioritization Templates
Practice Exercises
  • Practice Quiz: Developing a Metrics-Orientation
  • Practice Quiz: Understanding Your Working Style and Energy Patterns
  • Practice Quiz: Using the 80:20 Principle to Optimize and Prioritize
  • Practice Quiz: Making Habits Out of Tactical Strategies

Module 4: Collaborate in a Top-Performing Team

Videos
  • Taking Full Accountability
  • Coachability: The Key to Success
  • Excelling through Collaboration and Competition
  • SDR Teamwork
  • Review of Week 4: Collaborate in a Top-Performing Team
  • Course Review: Groundwork for Success in Sales Development
  • Peer Review Instructions and Sample - Week 4
Readings
  • Are You Above or Below the Line?
  • Are You Taking 100% Responsibility?
  • Learning through Curiosity
Practice Exercises
  • Practice Quiz: Taking 100% Accountability
  • Practice Quiz: Thriving With Curiosity
  • Practice Quiz: Excelling through Collaboration and Competition

Admission details

  • You can commence your enrolment procedure for the Groundwork for Success in Sales Development course on the official site. Then, select the ‘Enroll for Free’ tab.
  • Sign in with your existing Coursera or other acceptable accounts or create a new account. 
  • Choose whether you want free enrollment or paid subscription. 
  • Pay the application fee if required and join. 

Filling the form

All you need to do to enrol in the Groundwork for Success in Sales Development training course is to sign up on Coursera. In the form, you need to enter your email ID, full name, and a password. Else, use your Google or Facebook account or join directly. 

Scholarship Details

Coursera has a financial aid programme for the Groundwork for Success in Sales Development training. For this, you need to fill an application form by providing the details about your education, income, learning goals, need for financial aid, etc. Once you submit the form, you will receive a reply in about two weeks.

How it helps

The groundwork for Success in Sales Development training offers free access to the course content and the chance to learn from industry pros. It is a great course if you want to commence a non-technical career in the tech industry. The certificate you earn will be valuable to your CV and job profile, enhancing your skillset. 

Instructors

Mr Marcos Serna
Account Executive
SV Academy

Mr Andrae Washington
Sales Enablement Lead
SV Academy

Ms Lara Arabi
Customer Engagement Specialist
SV Academy

FAQs

Do I get a refund for the subscription fee if I cancel it?

No. The Subscription fee, once paid, will not be returned.  

Are there any courses I need to complete before joining this training?

No. You do not need to join any other course before joining. 

Can I join the Groundwork for Success in Sales Development training right away?

Yes. You can begin the process by visiting the course page on the official site. 

Is there any financial aid programme available for the Groundwork for Success in Sales Development programme?

Yes. Applicants who seek the financial aid programme can click on the ‘Financial aid available’ option on the course page.   

Which course series is Groundwork for Success in Sales Development training a part of?

The groundwork for Success in Sales Development is a part of the ‘Salesforce Sales Development Representative’ course series. 

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