Become an expert at implementing IT service management best practices with ISO/IEC 20000 Foundation course by Infosec Train.
The ISO/IEC 20000 Foundation programme enables you to apply the best practices for managing and implementing an IT service management system as specified under ISO/IEC 20000-1:2005. Moreover, you also become familiar with the best practices for executing the IT Service Management processes starting from the ISO 20000.
The ISO/IEC 20000 Foundation online training explores areas like implementing and planning new and changed services, relationship management process, service delivery process, problem control processes, resolution process, and release processes. The course will be taught in a blended learning fashion by a PECB certified trainer.
By completing the ISO/IEC 20000 Foundation online course and appearing for the exam, you can receive a certificate that will verify your IT service management skills. Moreover, you will gain access to recorded sessions if you miss a lesson. If you’re interested, you can sign up for a demo lecture to get a feel for the course first. You can apply for a demo class on Infosec Train’s website.
Yes
PECB
The ISO/IEC 20000 Foundation training programme is an ideal fit for:
To receive the completion certificate, it’s mandatory to complete the course and clear the certification exam conducted towards the course end.
Upon finishing the ISO/IEC 20000 Foundation syllabus, you will be adept in concepts like:
The ISO/IEC 20000 Foundation certification programme’s contact form will require you to enter your name, phone number, country name, and email address. You’ll also need to specify the type of training you’re looking for through a short comment.
For the ISO/IEC 20000 Foundation certificate, you must appear for the one-hour exam, consisting of essay-type questions. The exam is only available in English.
With the ISO/IEC 20000 Foundation course, you get the benefit of learning under PECB certified instructors, who will provide you with 16+ hours of valuable content. You also have access to recorded sessions, meaning you won’t have to worry about missing lectures.
At the end of the course, you will also receive a certificate at an affordable price to help you highlight your newly acquired skills in front of recruiters.
Yes, all the course instructors are PECB certified trainers.
Infosec Train features learning modes like online training, corporate training, and one-to-one training. You can also customise your learning by getting in touch with the programme advisors.
The final certification exam for the ISO/IEC 20000 Foundation programme is available only in the English language.
You can apply for roles like IT audit manager, Cybersecurity engineer, and internal auditor.
The course caters to auditors, members of IT service teams, IT professionals, and professionals involved in enforcing ISO 20000 standards.
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