Post Graduate Program in Relationship Management

BY
Institute of Finance, Banking and Insurance via NIIT

Prepare for a promising career in the banking sector with the Post Graduate Diploma in Sales and Relationship Banking by NIIT.

Mode

Online

Duration

21 Days

Fees

₹ 42000

Quick Facts

particular details
Collaborators ICICI Bank
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course overview

The PG Diploma in Sales and Relationship Banking programme prepares you for a fulfilling career as a value banker at ICICI Bank, one of the Indian banking industry leaders. As per Business Today’s survey in 2020, it also holds the 4th rank in the top 10 companies across all other sectors.

Furthermore, the Sales and Relationship Banking training will help you learn about a value banker’s role. You will understand and identify the financial needs of customers and provide them with suitable solutions. NIIT has collaborated with ICICI Bank to curate a comprehensive portfolio that highlights and teaches the soft and hard skills needed in this field.

Therefore, you will acquire hands-on knowledge and a holistic understanding of the industry during the Sales and Relationship Banking online course. The curriculum also covers skills and techniques necessary for selling financial products. Upon completing this programme, you will benefit from a three-month paid internship and abundant scope for career growth.

Also Read:
Banking Certification Courses

The highlights

  • Case studies
  • 320 hours of guided learning
  • 3-month paid internship
  • Blended learning curriculum
  • Live online classes
  • 3 guaranteed placement interviews 
  • Expert faculty
  • Mon-Sat classes
  • Digital skills
  • Roleplays

Program offerings

  • Industry experienced faculty
  • Live online classes
  • Case studies
  • 320 hours instructor-led learning
  • Roleplays
  • Paid internship
  • Placement assistance

Course and certificate fees

Fees information
₹ 42,000
  • The full programme fee for the Sales and Relationship Banking online course is Rs 42,000 , which is excluding the GST.

Post Graduate Diploma in Sales and Relationship Banking fee structure

Course Name

Fees

Post Graduate Diploma in Sales and Relationship Banking (Full payment)

Rs 42,000 (Excluding GST @ 18%)

Instalment 1

Rs 13880 + 18% GST

Instalment 2

Rs 18880 + 18% GST

Instalment 3

Rs 11800 + 18% GST

certificate availability

Yes

certificate providing authority

NIIT IFBI

Who it is for

The Sales and Relationship Banking programme by NIIT is well-suited for any graduate who clears the eligibility criteria.

Eligibility criteria

To undertake the Sales and Relationship Banking course, you require an aggregate score of 50% or higher in the 10th and 12th standards and graduation. Your age should be between 19 to 25 years at the time of admission, and you must submit a copy of your Aadhaar and PAN card. Work experience of 0 to 2 years is allowed. 

Furthermore, to be eligible, you will also have to clear the English Proficiency Test, ICICI Bank’s Sales Profiler Test, followed by a personal interview and an Aptitude test. 

Once you participate and clear the assessments, you will receive the Sales and Relationship Banking certificate.

What you will learn

Financial knowledge Sales skills

After completing NIIT’s Sales and Relationship Banking course, you will gain:

  • Relationship building skills
  • A strong sales mindset
  • Digital and sales skills
  • Holistic understanding of the Banking sector
  • Techniques and skills to sell financial and banking products
  • Practical knowledge of the Finacle software
  • In-depth knowledge of processes, products, and policies of ICICI Bank

The syllabus

Strong Sales Mindset

  • Understand the art and science of Sales
  • Understand the link between banks and customers
  • Confidently drive sales conversations with customers
  • Believe that your role can create value for customers through selling ICICI Bank products

Sales and Digital Skills

  • Learn probing skills for need identification
  • Confidently interact with customers on the phone, in-branch, and at their home/office
  • Learn to acquire new customers by selling ICICI bank products
  • Learn to resolve varied customer needs by pitching ICICI Bank Products
  • Learn to guide customers on digital sales, channels & adoption

Relationship Building

  • Learn to resolve common customer queries
  • Learn to cross-sell and upsell based on customer need
  • Understand customers and their families to identify opportunities to enhance relationship value
  • Acquire knowledge of ICICI Bank and third-party products to offer the right solutions

Service with Compliance

  • Display a sales mindset while servicing    
  • Learn to service customers with a compliance mindset
  • Utilise common systems through the customer life cycle
  • Handle common customer issues using branch processes

Admission details

  • Tap on the given link to access the PG Diploma in Sales and Relationship Banking course page - https://www.niit.com/india/graduates/banking-and-finance/post-graduate-diploma-sales-and-relationship-banking.
  • Select the ‘Apply now’ option and fill in your details in the on-screen application. 
  • After this, you will have to take a screening test and complete the required fee payment to conclude enrolment. 

Filling the form

The Sales and Relationship Banking programme includes a short pop-up form that requires your contact number, full name, gender, city of residence, and email ID.

How it helps

The Sales and Relationship Banking course benefits include a paid internship of 3 months and an assured job opportunity. You will be qualified to become a value banker and land a job with a starting salary of 2.05 Lakhs to 2.60 Lakhs per annum. 

Moreover, you will acquire valuable digital skills and learn through case studies and role-plays for practical understanding. The completion certification will further aid your career and help you stand out amidst your competitors.

Instructors

Dr Alok Malhotra
Senior Mentor
NIIT

Ms Malathi Vinod
Trainer
NIIT IFBI

Mr Amitava Ghosh
Trainer
NIIT IFBI

Ms Antara Bhadury
Trainer
Freelancer

Other Masters

Ms Bhawna Roherra
Senior Trainer
NIIT IFBI

Mr Deepak Garg
Trainer
NIIT IFBI

Other Masters

Ms Gayathri Anand
Trainer
Freelancer

Other Masters, MBA

Dr Mahendranath Reddy
Prosthodontist
Freelancer

FAQs

Where can I view a sample certificate for the course?

You can view the sample on the Sales and Relationship Banking course page.

Will the classes be held on the weekends for the Post Graduate Diploma in Sales and Relationship Banking course?

The classes will be held from Monday to Saturday.

Do I have to clear any interviews during the application stage?

Yes, you must clear a personal interview during the enrolment stage.

What are the tests included in the eligibility criteria?

You must clear three tests to join the course- English Proficiency Test, ICICI Bank Sales Profiler Test, and an Aptitude test.

Is there an internship opportunity after this Post Graduate Diploma in Sales and Relationship Banking programme?

Yes, you will get a 3-month paid internship opportunity.

Trending Courses

Popular Courses

Popular Platforms

Learn more about the Courses

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

Careers360 App
150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books