Salesforce Field Service Lightning Training

BY
Mindmajix Technologies

Enrich your understanding of Salesforce Field Service Lightning and become an expert in building efficient on-site services.

Mode

Online

Fees

₹ 11200 14000

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course overview

Salesforce Field Service Lightning Training Course is a training programme intended to assist the students to develop a thorough understanding of Salesforce Field Service Lightning and learn how to come up with personalized and predictive service from the phone to the field with the help of  Field Service Lightning. The curriculum will walk the learners through numerous aspects of Salesforce Field Service Lightning such as Field Service Package Setting, Package Installation, Page Layout Assignment, Salesforce Lightning, Field Service Lightning Considerations, Field Service Lightning Objects, and whatnot. 

Salesforce Field Service Lightning Training online course, by Mindmajix Technologies, will ensure that the candidates are given the proper training on both the theoretical and practical aspects of Salesforce Field Service Lightning through various projects such as LLG Service Center, etc. Salesforce Field Service Lightning Training certification is open for the interested students for enrollment through three different ways on offer. 

The highlights

  • 100%  online course
  • Offered by Mindmajix Technologies
  • FREE Demo on Request
  • Flexible Schedule
  • Online Live and Self-paced Training Options
  • 24/7 Lifetime Support
  • Life-Time Self-Paced Videos Access
  • One-on-One Doubt Clearing
  • Certification Oriented Curriculum 

Program offerings

  • One-on-one doubt clearing sessions
  • Certification oriented curriculum
  • Real-time project use cases
  • 9 hours of labs
  • Free demo on request
  • 24/7 lifetime support
  • 12 hours of sessions
  • Online live and self-paced training options

Course and certificate fees

Fees information
₹ 11,200  ₹14,000
certificate availability

Yes

certificate providing authority

Mindmajix Technologies

What you will learn

Database management

At the end of Salesforce Field Service Lightning Training online certification, the learners will be able to have a deep understanding of Work Order Management, Shift Management, Resource Availability in FSL, Salesforce, managing Service Resources, and Service Appointments, Shift Schedule, Timesheets Management, Dispatcher Console and the like. 

The syllabus

Introduction to Salesforce Field Service Lightning

Field Service Package Setting

  • Package Installation
  • Page Layout Assignment

Field Service Lightning Considerations

  • Field Service Lightning Objects
  • Field Service Lightning Limits and Limitations

Field Service Lightning Guidelines

Work Order Management

  • Create Work Order
  • Create Maintenance Plans
  • Create Multiple Maintenance Schedules

Resource Availability in FSL

Shift Management

  • Shift Schedule
  • Create Flexible Work Shifts
  • Create Shifts from a Pattern
  • Guidelines for Shift Availability

Manage Service Resources

  • Timesheets Management 
  • Create Absences
  • View Travel Routes and Calendars
  • Manage Service Crew Membership

Manage Service Appointments

  • Create Appointments
  • Schedule Appointments
  • Unschedule Appointments
  • Reschedule Appointments
  • Fix Schedule Overlaps 
  • Group Nearby Appointments
  • Fill Schedule Gaps
  • Dispatch Appointments

Optimize Your Schedule

  • Manage Scheduling Policies
  • Manage Work Rule
  • Custom Gantt Filters

Set Up and Run Optimization Jobs

Dispatcher Console

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