Oracle CRM Training

BY
Mindmajix Technologies

Master the concepts of Oracle CRM through the Mindmajix-provided online training.

Mode

Online

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course overview

Oracle CRM Training Training course is a training programme delivered by the online educational platform Mindmajix to help the learners to make a deep understanding of Oracle CRM, a system used for customer relationship management. The curriculum will cover the topics including administering  Constraints, Promotions, Recommendations, and Multiple Product UIs, Eligibility and Compatibility, Attributes and Classes, Catalogs and Categories, and much more. 

Oracle CRM Training Training online course will render the learner practical knowledge along with a thorough knowledge of concepts of customer relationship management (CRM). The learners will be able to join the programme through either of the training options on offer, namely, corporate training, self-study through pre-recorded videos and live virtual sessions led by instructors. The learners who take the Oracle CRM Training Training certification will also be provided with other premium features of mock interviews, access to the resume builder, and lifetime access to the e-learning videos. 

The highlights

  • 100 %  online course
  • Offered by Mindmajix
  • FREE Demo on Request
  • Flexible Schedule
  • Online Live and Self-paced Training Options
  • 24/7 Lifetime Support
  • Life-Time Self-Paced Videos Access
  • One-on-One Doubt Clearing
  • Certification Oriented Curriculum

Program offerings

  • One-on-one doubt clearing sessions
  • Certification oriented curriculum
  • Real-time project use cases
  • 20 hours of labs
  • Free demo on request
  • 24/7 lifetime support
  • 30hours of sessions
  • Online live and self-paced training options

Course and certificate fees

certificate availability

Yes

certificate providing authority

Mindmajix Technologies

What you will learn

Database management

Through  Oracle CRM Training online certification, the learners will be able to develop a solid understanding of Oracle CRM concepts including building volume discounts, creating catalogs and categories,  Eligibility and Compatibility matrices,  product promotion, and whatnot. 

The syllabus

Administering Simple Products

  • Describing simple products
  • Creating and entering detail for simple products
  • Versioning and releasing a product record

Administering Attributes And Classes

  • Describing attributes
  • Creating a class hierarchy
  • Creating attributes and domains, and assigning them to a hierarchy
  • Assigning products to the class hierarchy
  • Generating smart part numbers

Pricing Overview

  • Creating a new price list and price list line items
  • Creating volume discounts

Administering Catalogs And Categories

  • Describing a product catalog
  • Creating catalogs and categories
  • Adding products to categories
  • Understanding product catalog visibility

Administering Component-Type Customizable Products

  • Creating a component-type customizable product by defining relationships
  • Using a Workspace Project to manage, test, and release products, attributes, and classes
  • Using Time Slice reports to track changes within a given object/version during its life

Pricing Customizable Products

  • Describing component-based customizable product pricing strategies
  • Using the Pricing Designer to view and price a component-based customizable product

Administering Constraints

  • Creating constraints to enforce business logic during product configuration
  • Describing commonly-used rule types

Administering Eligibility And Compatibility

  • Describing Eligibility and Compatibility examples and usage scenarios
  • Defining Eligibility and Compatibility matrices
  • Administering Eligibility and Compatibility rules

Administering Promotions

  • Listing types of product promotions
  • Administering product bundles, coupons, and special configuration promotions
  • Administering eligibility and compatibility for product promotions
  • Using product promotions with quotes and orders

Administering Recommendations

  • Describing product and promotion recommendation functionality
  • Creating product and promotion recommendations
  • Defining messages using Unified Messaging administrative views

Administering Multiple Product UIs

  • Creating multiple product user interfaces (UIs) for a customizable product
  • Using user interface properties for additional functionality
  • Describing the logic governing product UI selection

Using Application Deployment Manager

  • Describing the Application Deployment Manager (ADM) architecture
  • Exporting product-related data from a Siebel application
  • Packaging product data for deployment using ADM

Modeling Communications, Media, And Energy Products

  • Listing business requirements and modeling challenges in Communications, Media, and Energy (CME)
  • Representing CME products in the Siebel application
  • Differentiating between predictive, interactive, and reactive product selection rules

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