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    BMC Remedy Training

    BY
    Mindmajix Technologies

    Brochure Enquire
    Mode

    Online

    Fees

    ₹ 12800 16000

    Quick Facts

    particular details
    Medium of instructions English
    Mode of learning Self study, Virtual Classroom
    Mode of Delivery Video and Text Based
    Frequency of Classes Weekdays, Weekends

    Course and certificate fees

    Fees information
    ₹ 12,800  ₹16,000
    certificate availability

    Yes

    certificate providing authority

    Mindmajix Technologies

    The syllabus

    Module - I

    • Introduction to Remedy AR System
    • BMC Remedy Architecture
    • Introduction to ITIL
    • Overview of BMC Remedy Out of the Box Applications (Incident Management, 
    • Problem Management and Change Management)
    • Installing AR System procedure and sequence
    • What are new in BMC Remdy 9.1 (New features)
    • Compatibility – Supported Vs. Not supported
    • How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x
    • LAB: LAB Exercise

    Module - II

    • Introduction to BMC Remedy Developer Studio
    • Introduction to Remedy Forms
    • Database architecture
    • Designing and creating forms
    • Working with different fields
    • Working with table fields

    Module - III

    • Introduction to other advanced forms
    • (Display only, Join forms) 
    • Introduction to workflow (Active links, Filters and Escalations) 
    • Workflow actions as (Service)Functions 
    • Introduction to Guides
    • Approving requests, Email Engine
    • Use of Rule Based Email 
    • ARDBC and AREA LDAP plugins and Web-services

    Using BMC Remedy Developer Studio

    Understanding Access Control

    Understanding AR System Out-Of-The-Box Application

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