Salesforce App Builder Training

BY
Mindmajix Technologies

Mode

Online

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course and certificate fees

certificate availability

Yes

certificate providing authority

Mindmajix Technologies

The syllabus

Introduction

  • Introduction to Cloud Computing 
  • IAAS (Infrastructure as a Service) 
  • PAAS (Platform as a Service)
  • SAAS (Software as a Service) 
  • Introduction to CRM
  • History of Salesforce
  • Introduction on SalesForce.Com 
  • Case study

Understanding the Salesforce environment

  • Salesforce Organization 
  • Salesforce Editions
  • Pricing
  • App logo
  • Global search 
  • User menu
  • App menu 
  • Tab bar
  • Recycle bin 
  • Case study

Salesforce Standard Objects

  • Salesforce Sales Process
  • Salesforce Service Process
  • Salesforce Marketing Process 
  • Lead management
  • Lead conversion 
  • Web to Lead
  • Lead auto-response 
  • Lead Assignment
  • Case management
  • Case auto-assignment 
  • Case auto-response
  • Web to case 
  • Email to case
  • Case escalation
  • Solution management
  • Knowledge management 
  • Activity management
  • Task 
  • Event
  • Case study

Collaboration in Salesforce

  • Setting in Chatter 
  • Using Chatter
  • Private groups 
  • Public groups
  • Invite customers
  • Post a message by email 
  • Chatter feeds
  • Chatter tagging

Salesforce Data Model

  • Becoming Familiar with the Setup segments 
  • Introducing Apps
  • Introducing Objects 
  • Introducing Tabs
  • Introducing Fields
  • General Fields
  • Enhancing the Simple App with Advanced Fields 
  • Field Dependency
  • Multi dependency picklist 
  • Field tracking
  • Field deletion consideration 
  • Global field
  • Becoming Familiar with Object Definition Page 
  • Case study

Data Validation

  • Enhancing the Simple App with Data Validation 
  • Introducing Validation Rules
  • Standard Validation Rule 
  • Custom Validation Rule 
  • Case study

UI Design & Mapping With Department

  • Introducing Page Layouts
  • Adding page Layout elements 
  • Tab Layouts
  • Working on fields 
  • Field setting
  • Working on buttons
  • Working on the related list 
  • Working on sections
  • Detail page 
  • Edit page
  • Reports in Page layout 
  • List views
  • Access in list views 
  • Case study

Expanding the App Using Relationships

  • Introducing Relationships 
  • Lookup Relationship
  • Master Detail Relationship 
  • Roll-up Summary fields
  • Hierarchy Relationship 
  • Self Relationship
  • Many to many Relationship 
  • Case study

User Management

  • Introduction Users
  • User management process 
  • User license
  • Features license 
  • Case study

Security and Sharing

  • IP Address restrictions 
  • Activations
  • Audit Trials 
  • Login hours
  • Forceful password expiry
  • Session details
  • Organization-Wide Defaults 
  • Profile
  • Permission Sets 
  • Roles
  • Sharing Rules
  • Manual Sharing
  • Field Level Permissions · Public Groups
  • Queues
  • Public Group Vs Queue -- Use case 
  • Case study

Data Management

  • Scheduling 
  • Mass delete
  • Mass transfer
  • Data import wizard
  • Data import wizard Vs Data loader 
  • Data loader
  • Batch size 
  • Server host
  • Sandbox Vs Production Usage 
  • Export
  • Export all 
  • Insert
  • Update 
  • Upsert 
  • Delete
  • Hard delete 
  • 15 digit ID 
  • 18 digit ID
  • External ID 
  • Case study

Using Custom Workflow Processes

  • Introducing Automation 
  • Workflow rules
  • Update Record
  •  Create Task
  • Automate Emails
  • Outbound Message
  • Time-dependent workflows
  • Time triggers
  • Deep dive into Evaluation criteria 
  • Use case of evaluation criteria
  • Case study

Approvals Process

  • Planning for Approval processes 
  • Creating an Approval process
  • Creating Approval steps 
  • Multi-step Approvals
  • Final approval action 
  • Final rejection action·
  • Working on recalling 
  • Delegate process
  • Multiple approvers Vs Single approver 
  • Case study

Advanced Automation

  • Limitations of Workflow rules 
  • Workflow Vs Process Builder
  • Benefits of Process Builder
  • Record update ·
  • Email alert
  • Chatter post
  • Visual Workflows AKA Flows 
  • Screens
  • Condition check 
  • Outcomes
  • DML by Flows 
  • Login flows

Analysing Data with Reports and Dashboards

  • Introducing Reports 
  • Tabular Reports
  • Summary Reports 
  • Matrix Reports
  • Joined Reports 
  • Report Formats
  • Introducing Dashboards
  • Adding Dashboard Components 
  • Dynamic dashboard
  • Regular dashboard 
  • Dashboard security
  • Types of report sharing
  • Types of Dashboard sharing 
  • Report security
  • Bucket fields
  • Custom Reports Types 
  • Formula fields

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