Certificate in Leadership & People Management QLS Level 3

BY
Oxford Home Study Centre

Lavel

Intermediate

Mode

Online

Duration

200 Hours

Fees

£ 10 99

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Text Based

Course and certificate fees

Fees information
£ 10  £99
certificate availability

Yes

certificate providing authority

OHSC

The syllabus

Module 1 – Understanding Management and Leadership

  • The course begins by discussing both leadership and management as two different yet closely connected concepts.
  • The qualities and characteristics of the effective leader are examined, along with various challenges to effective leadership and a breakdown of the strengths, weaknesses, opportunities and threats matrix - aka ‘SWOT’ analysis.

Module 2 – Improving Management and Leadership Performance

  • Module two presents several arguments in favour of pursuing continuous improvement as a leadership figure. 
  • Several methods for effectively monitoring and measuring personal performance are presented, along with the value of establishing a personal vision statement and how to create viable and achievable goals in leadership.

Module 3 – Developing a High-Performing Team

  • The characteristics of the effective working team are discussed in module three, which also discusses high performing team development and maintenance.
  • The advantages and potential disadvantages of team-based work are also considered, along with the role of the team leader in building, motivating and managing a high-performing team.

Module 4 - Communication Skills

  • Module four details the extent to which communication plays a pivotal role at the heart of successful team management.
  • Candidates learn how to build more effective listening skills, overcome various common barriers to effective communication, encourage more open communication in the workplace at all levels and more.

Module 5 - Emotional Intelligence

  • Concluding the course, module five explores the concept of emotional intelligence - aka ‘EQ’.
  • Candidates learn how the ability to monitor their own emotions, understand other people’s emotions and consider perceptions from a variety of perspectives can be highly effective in a management or leadership position.

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