Certificate In Patient Relations Associate

BY
GD Goenka Healthcare

GD Goenka Healthcare. Learn skills in patient communication, healthcare management, and customer service.

Mode

Online

Duration

9 Months

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course overview

The Certificate in Patient Relations Associate online course by GD Goenka Healthcare is structured to provide a detailed overview of public relations and quality management in the healthcare industry. The total duration of the Certificate in Patient Relations Associate course is nine months, which includes theory and practical classes of 600 hours (300 hours + 300 hours, respectively) along with 450 hours of clinical internships.

The Certificate in Patient Relations Associate provides the best practices for students so that they can implement a quality system in a hospital or other healthcare organisation. Whether you are looking to kickstart a career in healthcare or enhance your existing skill set, the Certificate in Patient Relations Associate certification course provides an excellent opportunity to stand out in the industry.

The highlights

  • Interactive classroom sessions.
  • Practical training 
  • Access to modern medical equipment and tools
  • Industry exposure 
  • Placement Support

Program offerings

  • Study materials
  • Online resources
  • Mentorship from experienced instructors
  • Recognised certificate

Course and certificate fees

certificate availability

No

Who it is for

Aspiring healthcare professionals looking to enter the field of patient relations and front-office staff in hospitals and clinics aiming to upskill can opt for the Certificate in Patient Relations Associate course.

The Patient Relations Associate certification course is also structured for fresh graduates interested in healthcare service roles and individuals seeking a career in healthcare without a clinical background. Successful candidates after pursuing this certification can opt for various job roles, such as:

  • Patient Relations Associate
  • Front Desk Executive (Healthcare)
  • Patient Experience Coordinator
  • Hospital Receptionist
  • Healthcare Customer Service Executive
  • Patient Navigator

Eligibility criteria

Academic Qualification 

  • Students applying for the Certificate in Patient Relations Associate must have graduated from any stream.

Certification Qualifying Details

  • Upon successful completion, candidates receive a prestigious certification from GD Goenka Healthcare, which is recognised across the healthcare industry, enhancing the employability of candidates.

What you will learn

After the completion of the Certificate in Patient Relations Associate online course, students will be able to develop strong communication and interpersonal skills in the healthcare industry and understand the principles of patient-centred care and empathy.

Students will be able to enhance skills for coordinating activities of the office front desk, registration services, coordination with the healthcare team and performing certain administrative skills, such as maintenance of records, paperwork, billing, coordination during patient referrals and basic management, after the completion of the Patient Relations Associate certification course.

The syllabus

Introduction to Hospital Policies and Procedures

Hospital Information System (HIS) - Medical Software Applications

Third Party Administrator operations and Cash Management

Quality in Healthcare - Service and Medical Quality

Consent, Reporting & Documentation

Basic Life Support

Admission details

To join the Certificate in Patient Relations Associate course, students can follow these steps:

Step 1: Browse the link below

https://www.gdgoenkahealthcare.com/courses/certificate-in-patient-relations-associate

Step 2: Click on the ‘Enrol Now’ tab available on screen

Step 3: Fill out the form with the required information and submit the application

Step 4: Applicants will get the call from the officials for further rounds of admission


Filling the form

Application forms are available on the official GD Goenka Healthcare website. Applicants need to submit the form along with academic documents, ID proof, and application fees. Candidates must ensure that all details that are submitted need to be accurate to avoid delays in processing.

Scholarship Details

GD Goenka Healthcare offers merit-based scholarships to deserving candidates. Scholarships are awarded based on academic performance and financial need. Interested applicants are encouraged to submit their scholarship applications along with their course admission forms.

How it helps

Students can check the benefits of pursuing GD Goenka’s Certificate in Patient Relations Associate course:

  • Gain industry-recognised certification in patient relations.
  • Boost your employability in the growing healthcare sector.
  • Learn practical skills that can be applied immediately in real-world scenarios.
  • Access to GD Goenka’s extensive network of healthcare recruiters.
  • Develop a strong foundation for advanced studies or specialisations in healthcare.

FAQs

What is the duration of the Certificate in Patient Relations Associate course?

The course duration typically is nine months, depending on the mode of study.

Do I need a healthcare background to enrol?

No prior healthcare experience is required. The course is beginner-friendly.

Is the certificate recognised globally?

Yes, GD Goenka Healthcare certifications are widely respected in the industry.

Are there internship opportunities?

Yes, students may have access to internships in affiliated healthcare institutions.

Can this course be pursued online?

Yes, flexible online learning options are available.

What is the fee for the programme?

Fees vary; please check directly with GD Goenka Healthcare for the latest details.

Will I receive placement assistance?

Yes, GD Goenka Healthcare offers placement support to certified candidates.

Is the course suitable for working professionals?

Absolutely, the course is designed to accommodate working individuals with flexible schedules.

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