Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
---|---|---|
English | Self Study | Video and Text Based |
Amity Online education offers a programme called Professional Certificate in Customer Relationship Management. This course is designed for anybody who is willing to assimilate the concepts behind Customer Relationship Management. This Professional Certificate in Customer Relationship Management program is planned as with 6 weeks duration and candidates can avail themselves a self-paced mode of learning. Being an intermediate level course from Amity University, the candidate needs to have background knowledge behind Customer Relationship Management. Every week the student is expected to commit himself or herself for at least 7 hours to complete this course and earn this certificate.
Customer Relationship Management course will involve the curriculum for examining processes that are strategic in Customer Relationship Management. This course aims to maximize the derived profits or improve profitability through the growth of new customers and retention of existing customers at the same time. The Customer Relationship Management certification course will be addressing the challenges faced in Customer Relationship Management and its implementation in a business environment involving both B2B and B2C types.
Certificate Availability | Certificate Providing Authority |
---|---|
yes | Amity Online |
Fee Details | Amount in Rs. |
Total fee | Rs. 20,000 + GST |
Discounted fee | Rs. 12,000 + GST |
Education
The candidate must have 10th and 12th completion certificates. The candidate must have either a 3 year or a 4 year’s Bachelor’s degree with 40% marks secured at the time of graduation.
Certification qualifying details
The verified certificate offered by Amity Online has certain coursework requirements such as projects and discussions required to be completed by the candidate within the programme duration to be awarded the certificate of completion.
This specific professional course in Customer Relationship Management is aimed at the following candidates
This course is generally aimed at the following:
The admission procedure for Customer Relationship Management are:
Step 1: The candidates must fill in the details of name, email, country and phone number in the following link - https://application.amityonline.com/apply/home/eligibility?p=523
Step 2: After entering the details they must click on the “Enroll Now” option
Step 3: Once the page is redirected, the candidates are expected to check or re-enter the details required.
Step 4: Once entered, they are expected to opt for payment of the certificate through any available online method. The candidate can click on the “Pay Now” option.
Note: The payment process needs to be completed first for enrollment to get complete.
The course duration has a total of 6 weeks and the student is expected to put in his contribution every 7 hours per week.
Yes, currently the Customer Relationship Management course is charged at a reduced fee of Rs.12,000 and this discount is available at 40% than the usual fee of Rs.20,000.
No, it is an intermediate or advanced level course that requires the student to have some understanding of the basics of the subject.
Yes, the certificate is offered by Amity Online and is verified as a professional certificate directly signed by the Director of Amity University Online.
This certificate requires the student to attend online digital classroom lectures and take part in discussions and contribute well to projects.
The Customer Relationship Management course will have lectures tailored to focus on strategies that are involved in new customer development and old customer retention for profit-maximizing.
The programme offers a self-paced type of learning for the student and the student can learn the programme without requiring any quick responses to the instructor.