Understand what has changed in recent years, beyond computerisation, automation, and internet connectivity.
Explore the rise of ‘Industry 4.0’ and the digitalisation of products and services which have disrupted book stores to banks and transformed competitive landscapes.
Apply portfolio frameworks to manage your digital transformation initiatives.
Recognise the features of evolving digital platforms and multi-sided markets, network multiplier effects and their consequences.
Evaluate the suitability of the platform model for your business.
Learn the four key steps to building a sustainable platform strategy.
Dive deep into the design thinking framework and process.
Understand how to apply human-centered and action-oriented solutions to complex business problems.
Gain deep insights into your target users’ needs and pain points, ideate and iterate for improvements in outcomes and value creation.
Digitalisation has opened up new possibilities for putting together products and services, delivering them at greater efficiency and resiliency than ever before.
Explore supply chain technologies available today and emerging ones in the near future that can help you with greater visibility, tracking, and operational forecasting
Understand the reality beyond the hype.
Identify where your organisation is on the analytics journey with a data audit exercise to think about your data: what is available; its potential; and what is missing from your data ecosystem.
Get started with a practical path to building your business analytics team.
A large proportion of your customers and clients are now digitally savvy consumers.
Understand how buying behaviour has changed with new markets and opportunities in the digital era. • Explore digital marketing technologies, channels, branding and customer acquisition possibilities.