17+ Online Conflict Management Courses to Pursue

Conflict management pertains to techniques and ideas intended to reduce conflict's adverse impacts and enhance all parties' positive outcomes. The methods and theories used depend on the variety of people that need to be managed, experts in the field have divided these between affective (relational) and substantive (process, performance and task specific) conflict, along with inter-organizational war (between two or more businesses) and Intra organizational (conflict within organizations). Conflict resolution is often looked at as an important aspect of conflict management, however, not every conflict management purpose or form has conflict resolution as the final target, as it may not be reasonable. Models of conflict management are very different – theories that came out of the 1970s and 1980s centered on the parties' intentions included in the battle as the key to positive outcomes. Kuhn and Poole (2000) classified approaches as either distributive or integrative, which is often covered as part of numerous conflict management degree programs.
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The former focused on distributing a fixed number of favorable results between warring parties. The latter focused on integrating the parties' opposing needs to create the best outcome for all involved. Rahim (2002) identified, among the literature, five common management approaches to conflict resolution: integrating, obliging, dominating, avoiding, and compromising. So if anyone desires to study more about Conflict management must opt for conflict management courses or conflict resolution courses.
Also Read- Introduction to Peace and Conflict Management BGP-001 By Indira Gandhi National Open University, New Delhi via Swayam

We have accumulated a list of conflict management courses for you to look into and decide which of these conflict management online courses are suitable for you and make a choice accordingly. In the following table, we have provided the key details of these conflict management courses to make your job a little easier.

Which are the top courses to learn conflict management - A Close Look

Let us now delve deeper into these conflict management courses and understand their features and curriculum to choose the right course for you. We will analyze each of these conflict management courses one by one for a better understanding.

1. The Manager's Toolkit [Practical Guide to Managing People at Work]

This Conflict Management course online aims to provide you a practical guide to managing people at work. At the conclusion of this conflict management certification program, you will learn to determine a suitable employee, cause and appraise your team, manage conflict in the workplace, and lead and make decisions on a day-to-day basis.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. 29 hours to complete

Topics covered:

1. Interviews

2. Leadership and Decision making

3. Performance Management

4. Pay as a motivator

5. Managing conflict at war

2. Introduction to Negotiation {Strategic Playbook for Becoming a Principled and Persuasive Negotiator}

This conflict management course online helps you be a more skilled negotiator. This frame will allow you to make principled reasons that persuade others. It will give you the skill to see underneath the base of the conflict and reveal the actual interests helping them become masters in conflict management.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. 31 hours to complete

Topics covered:

1. Introduction / What is the Pie?

2. Negotiation Caselets

3. Zincite Case

4. Outside Case

5. Advanced Topics

Also Read- Successful Negotiation: Essential Strategies and Skills By University of Michigan, Ann Arbor via Futurelearn

3. The Art and Science of Relationships [Understand Human Needs]

This conflict resolution certificate online will clear your basic concepts about the respective strategies and skill learning and development system (SSLD), and their importance in day to day relationships, and advanced concepts for participants who work in social work and health care. This conflict management training will help you understand the root cause, analysis and solution of a conflict that arises in the personal and professional life of individuals.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. 32 hours to complete

Topics covered:

1. Relationships in Our Lives

2. Getting Started

3. Communication

4. Building Relationships that Work for You

5. Challenges, Endings, and Transformation

4. Project Management Principles and Practices Specialization

In this conflict resolution-training course, you will learn the qualities that will help you ensure that projects are completed on a timely basis and within a specific budget alongside delivering maximum satisfaction on products and services rendered to the customers. You are, however, required to have a strong knowledge concerned with project management basics and immediately use it to manage work projects effectively, which makes it one of the most demanding conflict resolution courses online.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. 5 months to complete

Topics covered:

1. Project's scope and writing a project plan

2. Build a work breakdown schedule

3. Create a project budget

4. Identify and manage risks.

Read more: Project Management (Online) BY Indian Institute of Management Ahmedabad

5. Conflict Management Project

In this conflict resolution class online, students get to learn about the principles associated with conflict management, conflict management training and the varying types of conflicts, how different people play a role in managing a conflict or how perceived goals, power imbalance alongside communication skills is required at the workplace to manage conflicts through a hands-on project that they can add to their portfolio as a case study.

• Offered by: Coursera

• Cost: This conflict resolution training course is available FREE of Cost

• Duration: Approx. 5 hours to complete

Topics covered:

1. Portfolio Components and Instructions

2. Feedback Peer Review

3. Capstone Project Submission

4. Specialization Wrap-Up

6. Strategic Leadership and Management Specialization

In this conflict management degree, candidates get to understand how people and team management, apart from effective organizational strategy, helps in creating a well-knit business organization and the tools required doing a SWOT analysis of such situations and developing solutions. The specialized course pedagogy in this conflict management short course covers the strategic, human resource, and organizational foundations for creating and capturing sustainable competitive advantage value.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. Eight months to complete

Topics covered:

1. Strategic Management

2. Negotiation

3. Leadership

4. Business Strategy

5. Group Decision-Making

6. Managing motivation

7. Individual decision-making

Read more: Online Strategic Management Courses & Certifications

7. Negotiation, Mediation and Conflict Resolution Specialization

Conflict management courses are ideally suited for managers across various levels and industries – be it healthcare, trade and commerce, technology, marketing or public service and international business among others who are willing to actually use tools and data to achieve tremendous negotiation success. You will learn how to negotiate efficiently apart from acquiring fundamental skills and tools, in this conflict management-training course.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. 5 months to complete

Topics covered:

1. Communication

2. Negotiation

3. Planning

4. Cross-Cultural Communication

8. Creative Problem Solving

Conflict management certification courses deal directly with your creative ability, which is critical in any field. This specific conflict management training course centers on different reasons, the ability to develop many ideas and ideas to solve difficulties. Through a series of creativity structure exercises, short lectures, and readings, learners develop knowledge of creativity and develop their ability by the time this conflict resolution course ends.

• Offered by: Coursera

• Cost: Free

• Duration: Approx. 14 hours to complete

Topics covered:

1. Introduction to the Course

2. Divergent and Convergent Thinking

3. Creativity, Motivation, and Observation

4. Creativity and Observation

Also Read- Innovation and Creativity Management By RWTH Aachen University, Aachen via Edx

9. Introduction to Conflict Management and Negotiation

This free conflict management short course online discusses dispute administration and negotiation. It will show you how to ultimately moderate and resolve workplace disagreements and create a positive workplace environment. This free online course will give you the opportunity to develop effective dispute administration and negotiation skills.

If you are someone who has pursued a master ’s degree in conflict management or is planning to do research after completing your PhD in conflict management, this is the right course for you.

• Offered By: Alison

• Cost: Free

• Duration: 1.5-3 Hours

Topics covered:

• Understanding Conflict is an essential topic covered under this conflict management short course

• Conflict Management

• Causes and Outcomes of Conflict

• Managing Negotiations

• Negotiation Tips

• Ethical and Cross-Cultural Negotiations

Also Read- Negotiation and Conflict Resolution By University of Cape Town, Cape Town via GetSmarter

10. Conflict Resolution in the workplace

This free conflict management certificate online course, teaches students about setting workplace policies for conflict resolution and workplace civility. Students will also learn about workplace harassment. Considering that the workplace is one of the most common places where professional disagreements regularly take place, this conflict management short course will provide immense monetary and subject-oriented knowledge to you.

• Offered By: Alison

• Cost: Free

• Duration:3-4 Hours

Topics covered:

1. Developing an Anti- Harassment Policy

2. Policies in the Workplace

3. False Allegations

4. Conflict Resolution

5. Wrapping Up

11. Diploma in Principles of Management

In this free online course on conflict management, you will learn Principles of Management. It is an introductory course that aims to introduce you to planning and decision-making topics. You will learn to recognize proper management's characteristics by identifying what successful managers do and how they go about it.

We would especially recommend you to pursue this Conflict Management course if you are completing your master's degree in conflict resolution and mediation.

• Offered By: Alison

• Cost: Free

• Duration:10-15 Hours

Topics covered:

1. Introduction to Management Principles of Management

2. Management Fundamentals

3. Management Planning Process

4. Decision Making in Management

12. Modern Project Management {Working with Clients and Project Teams - Revised}

These conflict management courses teach you how to work with clients and project teams as projects start becoming complex. This course in Conflict Management will help you know what the client expects, make the right decisions, deliver knowledge efficiently, and how and why to make changes to project plans.

Project management has become one of the most essential elements in the process of work at the corporate level and this online conflict management course is probably your best bet to learn the ropes of workplace communication and task management.

• Offered By: Alison

• Cost: Free

• Duration:1.5-3 Hours

Topics covered:

1. Understanding and Meeting Client Expectations

2. Working with Individuals

3. Communication Technologies in Projects

Also read: 10 Free Online Management Courses with Certification

13. Supervision and Management Skills

This conflict management certification course will teach the skill of supervising people to the students, the importance of team building exercises, how to be an effective middle manager and about servant leadership. The students will also learn the art of managing individuals, and will gain important tips on resolving conflicts and special situations. An amazing conflict resolution class online, it can be completed in a matter of 3 to 4 hours at the maximum. This course is considered to be one of the best conflict
management certification courses offered on the online platform.

• Offered By: Alison

• Cost: Free

• Duration:3-4 Hours

Topics covered:

1. Supervising Others

2. Team Building Through Chemistry

3. Middle Manager

4. Servant Leadership

5. Organizational Strategy

14. Introduction to Modern Project Management Theory & Practice {Revised}

Opting for this introductory conflict management degree online will summarize the project administration experience and the skills needed to become a successful project manager.

You will get to learn project management basics, theories and get hands-on knowledge through projects by the time you end this course on conflict management.

• Offered By: Alison

• Cost: Free

• Duration: 1.5-3 Hours

Topics covered:

1. Introduction to Modern Project Management

2. Introduction to Project Profiles

3. Introduction to Project Phases and Organization

Also read: Online Project Management Courses & Certifications

15. Sales Management Business Ethics and Sales - Revised

This conflict resolution-training course in sales management will teach you about business ethics and sales. This business honors program will show you how to positively affect your customers and guide you through effective communication techniques essential to the sales industry.

• Offered By: Alison

• Cost: Free

• Duration: 1.5-3 Hours

Topics covered:

1. Business Ethics

2. Power of Effective Communication

3. Understanding the Customer

4. Ethical Behavior in Sales

5. Informational Interviews

Also Read- Business Fundamentals: Effective Communication By The Open University Business School, Milton Keynes via Futurelearn

16. Communication Skills Group Work and Networking - Revised

This free conflict resolution course online teaches you about group work and networking. With this Conflict Management course, you will learn the use of information in building and managing relationships and how to build opportunities for your professional growth through effective communication and discussion with your peers.

If you are looking for a free conflict resolution certificate online, this is your best bet.

• Offered By: Alison

• Cost: Free

• Duration: 1.5-3 Hours

Topics covered:

1. Group Dynamics

2. Building Relationships

3. Social Network, Media and Extending Our Identity

4. Conflicts And Networking

Also read: Online Networking Courses & Certifications

17. Conflict Management at Work: Real-World Strategies & Tools

In this conflict management degree, you will learn how and why conflict arises and minimize it before it takes hold. You will also learn how to resolve the dispute using various strategies and tactics and develop your resistance to being drawn into the conflict.

• Offered By: Udemy

• Cost: Rs 455

• Duration: 1h 28m total length

Topics covered:

1. Understand the Keys to Conflict

2. Personality Types in Conflict

3. Escalation of Conflict

4. De-escalating Conflict

18. Conflict Management with Emotional Intelligence

This conflict resolution class online is about proactively working together with others to help you interact more efficiently as you work with them to learn and work with variations that lead to conflict. The skills, processes, and tools prepared in this Conflict Management course can bring value to other characters of your life, making it probably one of the best conflict resolution courses.

• Offered By: Udemy

• Cost: Rs. 455

• Duration: 3h 22m total length

Topics covered:

1. Introduction to Conflict Management with Emotional Intelligence

2. What is Conflict

3. Practical Activity

4. Managing Toxic Situations More Effectively

5. The Chimp Paradox

19. Management Skills {New Manager Training in Essential Skills}

This conflict management certificate online spins around three critical blocks of skills: First, training and driving individuals; second, leading high making teams; and third, engaging their people in the constant development of work processes.

• Offered By: Udemy

• Cost: Rs455

• Duration:11h 4m total length

Topics covered:

1. Developing Employee Skills

2. Motivating Your Team Members

3. Coaching and Communication Skills

4. Team Formation and Organization

5. Team Facilitation and Decision Making

20. Conflict management in the workplace

In this conflict management short course, you will learn how to identify conflict and understand the different types of war that occur at work. You will also discover what your preferred conflict management style is and the situations where it is most suitable. We would recommend this Conflict Management course 10 out of 10 times if you are a person with masters in conflict management and resolution.

• Offered By: Udemy

• Cost: Rs. 455

• Duration:1h 35m total length

Topics covered:

1. Introduction to conflict management in the workplace

2. Foundation for understanding conflict

3. Resolving conflict

4. Conclusion and Takeaways

Conclusion

Conflict management is the practice of identifying and handling conflicts sensibly, honestly, and efficiently. Since conflicts in a company are a natural part of the workplace, people must understand disputes and resolve them. It is necessary for today's business more than ever. Everyone is making an effort to seem valuable to the company, which can, at times, lead to disputes between colleagues and team members. Hence, it is better to go for conflict management certification courses. You can opt for any of the conflict management courses mentioned above.
Conflict management online courses are especially designed for working professionals who want to advance in their careers by learning new things, without having to take a break from their job.

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