Top 7 Skills That All Retail Managers Must Have

The retail industry is one of the most rapidly growing industries in India. It is changing its nature from an unorganised industry to an organised one, offering exciting and bright career opportunities. The popularity as well as importance of retail as an industry can be made out from the single fact that a large number of companies featured on the list of Fortune 500 and the number is increasing year by year. If we talk about the Fortune 500 list of the year 2017, then we can notice that one amongst the largest retail companies globally, Wal- Mart featured at the top of the list. online courses and certifications

Retail as an industry not only employs a huge section of the population with top retail managers skills, it also heavily contributes to the GDP. The global retail industry accounts for approximately 9% of the total global GDP and also employees more than 150 million people. The domestic apparel retail market had been expected to touch Rupees 4,70,000 crore by the year 2020. This industry has grown immensely specially over the last few years.

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Retail business is the largest private industry in India industry and in terms of providing employment to people, it stands second only to agriculture. In India, more and more people are entering into the retail business with the emergence of malls, supermarkets, department stores, etc. The retail companies are not only targeting the metros but also smaller towns and cities like Guwahati and Shillong, among others.

Moving on to retail management professionals, those who have pursued retail management courses and possess top retail managers skills, it is among the greatly coveted and high demand occupations. It has been forecasted that the job openings and requirements for professionally trained human resource in this field are going to increase manifold in the coming years, reaching almost 25,000 in the next 8 years, with a rapid growth in the number of malls, supermarkets and numerous other retail formats.

Some of the top retail managers skills include someone arriving early, leaving late, and is required to be perfect at whatever happens in between. Nowadays, the employers consider only those candidates to be suitable who not only have a strong understanding of the industry, but also a broad range of top retail managers skills. They also attend Retail Manager training programmes and shoulder the responsibility of mentoring their junior associates to upgrade their top retail managers skills.

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To be more specific, there are 7 important top retail managers skills that every retail manager must possess and now we’ll start by examining them in depth, also providing you with information about online retail management certification courses that can be pursued for the acquisition of that particular skill which accumulates top retail managers skills.

1. Interpersonal Skills: One of the skills required for retail managers is having the ability to create productive relationships is integral. To steer a team you'll have to earn the respect of your colleagues. To do this, you would like to understand the way to effectively deal with individuals and possess certain skills required for retail managers. Setting time aside to induce in understanding team members on both a private and a skilled level, through social activities or team-building coaching, whereas still maintaining the official boundaries, can help you a lot in earning their respect. You would like to demonstrate your social control qualities and authority, whereas, at the same time maintaining the flexibility to play your half as a member of a team.

Course Name: Effective Interpersonal Skills

Cost: 1,600 INR

Duration: 1 hour, 26 minutes

About the Course: Such retail management certification courses teaches the students to effectively utilise and enhance their interpersonal skills as well as their personal effectiveness.

Available On: Udemy.com

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2. Communication and Motivation: One of the skills required for retail managers is mastering all types of communication —written, verbal and listening skills. As a team manager you are the line of communication between front line employees and senior management. A candidate possessing skills required for retail managers will be able to negotiate with a spread of individuals, from entry-level workers to the heads of departments, and CEOs, in an exceeding variety of ways — via email and social media, over the phone and in displays, conferences and one-to-ones.

3. Leaders with skills required for retail managers will ascertain a trusting relationship with workers, so that they feel a snug sharing data with you, and contrariwise. To confirm that lines of communication stay open, you'll have to put yourself promptly out there and be accessible for your workers to debate any problems or considerations that arise. Let your employees recognise that they matter by maintaining eye contact, smiling, listening and paying attention.

4. An open, positive perspective is going to take you forward in making a healthy work surrounding. Do not shut yourself off or place yourself on a pedestal. Straightforward and simple gestures, like active encouragement, recognising achievements and taking an interest within the lives of your workers, ensures that employees feel valued. A positive place of work creates happy, actuated workers.

Course Name: Master Class on Communication Skills

Cost: 10,240 INR

Duration: 30 Hours, 49 Minutes

About the Course: Such retail management certification courses in retail management assists the students in communicating effectively in every situation, communicating in a way that influences people and is also understandable and memorable.

Available On: Udemy.com

Also Read - Post Graduate Program in Retail Management

3) Organisation and Delegation: As a manager possessing retail managers key skills will juggle multiple responsibilities, therefore, wonderful organisation skills are important. You'll have to manage your own burden of work, manage the work of different workers, attend conferences and coaching sessions, do appraisals and review company policies. Sloppy operating practices, timing and a general lack of organisation will not be tolerated at this level and can set a nasty example in front of your employees.

Effective organisational skills scale back stress, save time and make sure that vital deadlines are met. Several managers with retail managers key skills ease their busy schedule by delegating tasks to colleagues. To try and do this effectively, leaders with retail managers key skills would like to analyse and establish the abilities of your workers and assign duties to everyone after analysing their skill set. Delegation is not a proof of weakness, and might actually multiply the number of tasks that a manager can accomplish — whereas, developing the team's skills as well as confidence.

Course Name: Effective Delegation

Cost: 7,680 INR

Duration: 1 Hour, 52 Minutes

About the Course: Anyone who has a retail management degree must take up this course about organisation and delegation. It will help you in exhibiting a much greater confidence and also assist you in assigning responsibilities via efficient delegation.

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4) Strategic Thinking and Forward Planning: Manager with retail managers key skills consider the larger image, therefore apart from specialising in today's tasks and responsibilities you will additionally have to be compelled to plan and arrange for the longer term. As a strategic thinker, you will encourage innovation and development to transform your team and in turn, the organisation, making it additionally productive and profitable.

Course Name: Strategic Thinking Skills

Cost: 1,600 INR

Duration: 53 minutes

About the Course: This Retail Management Course Details are that it provides the students with various techniques that are going to enhance their strategic thinking capabilities and set up their mindset for making right decisions.

Available On: Udemy.com

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5) Decision Making and Problem Solving: As the manager, You will be tasked with recognising and finding solutions to various issues on an everyday basis. This needs outstanding attention to detail, and therefore, the ability to stay calm in fraught. To confirm that your team is productive and works towards progressing steadily, you'll need to come up with solutions very quickly, once issues arise.

Thinking on your feet additionally comes in as helpful after you need to make a quick decision regarding the way to complete a task with success or meet a business goal. Having the ability to quickly weigh up the positives and negatives of a state of affairs, and then taking a sound decision, is crucial.

Course Name: Problem-Solving and Decision Making

Cost: 9,280 INR

Duration: 4 hours, 1 minute

About the Course: This retail management training course is a bestseller, and rightly so. It assists the students in adapting to any and every situation and in utilising problem solving models and skills for evaluating and choosing between different retail management certificate courses of action.

Available On: Udemy.com

6) Commercial Awareness: This ability is in large demand among business employers. In fact, in keeping with the recruiters, business awareness is one thing that the bulk of graduates lack. If you would like to make it to the management level, an understanding of the marketplace within which a business operates and the factors that make a business productive and flourishing is crucial.

To demonstrate this, you'll have to point out that you simply are tuned in to the organisation's mission and aims, have an understanding of the arena that the corporate belongs to, understand the political and economic problems moving the business and will be able to easily recognise the company's competitors.

Course Name: Commercial Awareness

About the Course: Such retail management certificate courses are good for everyone in the retail industry, whether you have pursued only a Retail Management Degree Online, or completed a Masters in the same, you must take a look at such online retail management courses. The core areas of such retail management certificate courses include budgeting, costing and pricing, financial reporting, organisational behaviour and culture, and operating models, among various others.

Available On: Assistkd.com (Assist Knowledge Development)

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7) Mentoring: Excluding being business-focused, decision-makers, managers additionally have to be compelled to play a confirming and supportive role. If you have reached a senior position, you've got a repertoire of expertise, data, and skills, it is your job to pass this information on and share your skills with others. This involves coaching and advising employees and building their confidence and skills. In any management position, you will be the propulsion behind the progression of team members.

Course Name: Coaching Skills for Managers

About the Course: Such retail management certificate courses teach you the skills required for mentoring people for improved results. It will make you aware of how efficient managers utilise mentoring for establishing accountability and expectations, and how you can do the same.

Available On: Coursera.org

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When the junior workers see the managers actively win over the initial clients, it makes it a lot tougher for them to square behind the counter and groan. Perhaps meaning waiting on many customers out on the sales floor till they make that happen, however, setting these kinds of examples before your team is better than buying them any caffeinated drink, a breaking news, or social media notifications.

And this can be the first one on the list of the foremost basic requirements —to be on-time each day, keep late once required without complaining, and pitching in once it's busy while not having to be asked. The aforementioned skills offer the Retail managers the flexibility to form and sustain excellence and customer satisfaction in their store. In Sum, once the seven skills listed higher above are used, business establishment managers are going to be able to receive data from multiple sources — as well as from workers — and so use that data to profit the lowest line.

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