ITIL® INTERMEDIATE SS CERTIFICATION TRAINING

BY
Careerera

Mode

Online

Duration

16 Hours

Fees

$ 899 999

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course and certificate fees

Fees information
$ 899  $999
certificate availability

Yes

certificate providing authority

Careerera

The syllabus

Chapter 1: Introduction to ITIL Intermediate Service Strategy

Chapter 2: Governance

Chapter 3: Service Strategy Processes

Chapter 4: Service Strategy Principles

Chapter 5: Organising for Service Strategy

Chapter 6: Technology Considerations

Chapter 7: Implementing Service Strategy

Chapter 8: Service Strategy Challenges, Critical Success factors and Risks

Chapter 9: Summary and Directed Studies

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