Salesforce Training Course: Admin & App Builder

BY
Edureka

Join the acquire knowledge of all essential concepts related to management and declarative development strategies.

Mode

Online

Duration

36 Hours

Fees

₹ 17995 19995

Inclusive of GST

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course overview

Salesforce Training Course: Admin & App Builder course will provide you with all the core principles and concepts of Salesforce building blocks, data models, Sales and Service Cloud, and various integration options. The course primarily focuses on preparing you for the Salesforce Certification: ADM 201 and DEV 401.

The certification course will also enable you to understand the fundamentals of cloud computing, SFDC and its architecture, and different licenses in SFDC. You will be able to employ SFDC Data models and SFDC Security models to work on custom and standard objects. Also, you will be equipped with different models and tools for business process automation. 

Moreover, the Salesforce Training Course: Admin & App Builder course by Edureka also focus on diverse skills essential for the management and validation of data. The training programme will touch down at all crucial concepts related to Salesforce. By the end of the Salesforce Training Course: Admin & App Builder syllabus, you will become skilled at creating/customising reports, modifying dashboards, deployment process, and the application process of a Salesforce project.

The highlights

  • Instructor-led live online sessions
  • Real-life illustrations and case studies for better understanding
  • Lifetime LMS access
  • Presentations and class recordings over LMS 
  • 24x7 professional support  
  • A course completion certification by Edureka
  • Assignments at the end of each class
  • Community forum

Program offerings

  • Online instructor-led live training
  • Certificate upon project completion
  • Weekend batches
  • Enterprise-grade lms
  • Lifetime access to lms
  • Class and presentation recordings
  • Industry application project.

Course and certificate fees

Fees information
₹ 17,995  ₹19,995  (Inclusive of GST)

The total fee of the Salesforce Administrator and Programmer using the App Builder programme has two units – the course price and GST. A 15% discount is also applicable to the course fee for a limited period. In addition, you can also opt for No Cost EMI, which starts at Rs.5,999/month. No cost EMI options are available for three months and six months. Get in touch with Edureka to avail this payment option. 

Salesforce Administrator and Programmer using App Builder Fee Structure

HeadAmount
Original feesRs. 19,995
Discounted feesRs. 17,995


certificate availability

Yes

certificate providing authority

Edureka

Paid Certificate

Who it is for

The wide variety of individuals who can benefit from the Edureka Salesforce Training Course: Admin & App Builder include –

  • Siebel products professionals
  • CRM products experts
  • Experienced Cloud Computing professionals
  • Functional Consultants looking for a Salesforce switch
  • Cloud Computing Freshers
  • Java, C#, and Mainframe Developers (lateral)

Eligibility criteria

There are no specific prerequisites to pursue the Salesforce Training Course: Admin & App Builder programme. However, any working knowledge as an admin, a developer, or a technical consultant can be beneficial.

Certificate Qualifying Details

Students will be given a certificate by Edureka based on the project they submit.

What you will learn

Knowledge of cloud computing

After the completion of the Salesforce Training Course: Admin & App Builder certification course by Edureka, you will acquire the following skills:

  • Fundamentals of cloud computing and Salesforce.com
  • Understand and differentiate the building blocks of Forece.com platforms.
  • In-depth knowledge of the principles of enforcing data validation, quality, and integrity.
  • Learn to use business process automation and Lightning process builders to work on standard and/or custom objects and levels.
  • Become proficient in the different Data model and Security model, their features, diverse objects and relationships, and various security levels and troubleshooting.
  • Learn to use different integration options, case management and solution management capabilities and the Sales Cloud.
  • A clear understanding of Social and Chatter options, Salesforce 1, and Salesforce A with the execution of reports and creation of a dashboard. 
  • Proficiency in technical considerations of a Salesforce project application cycle.

The syllabus

Introduction to Cloud Computing and Salesforce Platform

Topics
  • What is Cloud Computing
  • Service and Deployment models in the Cloud
  • Market situation
  • Cloud Ownership
  • Introduction to SF1 and Force.com Platform
  • Declarative & Programmatic Options in Force.com
  • Meta-data Driven Architecture
  • Multi-tenant Architecture
  • Business and IT benefits
  • Use of SF1
Hands-On
  • Create Salesforce Account

Building Blocks of Salesforce Platform

Topics
  • Sign-up for a Free Environment / Org
  • Adding company logo
  • Benefits of System overview
  • Salesforce Key Building Blocks
  • Editions and Different Environments Available 
  • MVC Pattern
  • Student App
  • Student App Master Basic Data Model
  • Student Master and Marks/Grades
  • Student Master Basic Security Model
  • Student Master Reports
  • Student Master Application Scope
Hands-On
  • Build a Custom Student App

Salesforce Data model, Objects, Relationships and Fields

Topics
  • Custom Objects and understand various properties in the Object definition section
  • Standard objects
  • Field and Data Types 
  • Custom Field Properties 
  • Field Dependencies 
  • Types of Relationship Fields 
  • Search Layouts
Hands-On
  • Create Custom Objects
  • Customize standard objects
  • Create custom fields
  • Use Search layout

Salesforce Security Model and its Features

Topics
  • Security Model Mind Map
  • System Level or Org Level Security
  • User Administration and Troubleshooting
  • Permission Sets
  • Profile and Permissions Sets
  • Password Policy
  • IP Address security
  • Login hours
  • Session settings
  • Activations
  • Page layout assignment
  • Tab setting
  • Field level security
Hands-On
  • Create Permission Set
  • Create Profile
  • Apply field level security
  • Secure page layouts

Salesforce Security Model Object, Record and Field Level features

Topics
  • Security Model Mind Map
  • Record Level and Object Level
  • Organization wide defaults 
  • Organization wide defaults – Student App 
  • Role and Role Hierarchy
  • Criteria Based Sharing
  • Different ways to gain Record Level Access
  • Public Group
  • Queue
  • Public group Vs Queue
Hands-On
  • Create roles and role hierarchy
  • Secure Salesforce platform as per the requirements

Business Logic, Formulas & Validations

Topics
  • Business Logic Mind Map
  • Different Options to Implement Business Logic
  • Functions
  • Formula 
  • Validation Rules
  • Rollup Summary Fields 
  • Record Types and Page Layouts
Hands-On
  • Implement business logic
  • Create validation rules
  • Create Formula Fiedls and Rollup Summary Fields

Business Process Automation in Salesforce

Topics
  • Business Process Automation
  • Business Requirements – Workflow Rules
  • Workflow - Actions (Time When Action Takes Place)
  • Workflow – Actions
  • Workflow – Considerations
  • Approvals – Introduction
  • Approvals - How to Create A Process
  • Approvals - Actions
  • Approvals - How and What Can Approvers Do
Hands-On
  • Create a workflow process
  • Implement workflow rules and actions

Customer Management using Salesforce Sales Cloud

Topics
  • Sales Cloud
  • Sales Process
  • Sales Productivity Features
  • Lead Management
  • Lead auto response
  • Lead assignment
  • Web to lead
  • Accounts and Contacts Management
  • Opportunities
  • Campaign Management
  • Price Book, Products, Price Book Entries
Hands-On
  • Capture and Manage Leads
  • Assign leads
  • Work with Salesforce Sales Cloud

Customer Service Solution using Salesforce Service Cloud

Topics
  • Service Cloud
  • Case Management
  • Typical Service and Support Process
  • Automation - Web2Case and Auto-Response
  • Automation - Email2Case
  • Automation - Assignment Rules
  • Automation - Escalation Rules
  •  Email Templates in Case Management
  • Channels
  • Case Resolution – Solutions
  • Case Resolution Using Knowledge
  • Communities Basics
  • Communities Setup and Administration
  • Communities – Ideas and Answers
Hands-On
  • Work with Salesforce Service Cloud
  • Automate Case Management
  • Capture cases from website and email
  • Customize case process, Solutions, Communities and Salesforce Knowledge

Data Handling and Processing in Salesforce

Topics
  • Data Handling and Processing Overview
  • Exporting data and Regular Backup
  • External ID and Unique Fields 
  • Import Data
  • Apex Data loader
  • Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,
  • Transfer record ownership
Hands-On
  • Handle and Processing Data
  • Import Clean Data
  • Export data and Regular Backup
  • Install Apex Data loader
  • Use the Import Wizard and Data Loader 

Reports and Dashboards in Salesforce

Topics
  • Report with and without modifications
  • Tabular report, summary and matrix report
  • Report and Security
  • Report Builder and Standard Reports Available
  • Custom report type and store in a folder
  • User filters in reports 
  • Dashboard
  • Bucket field
  • Tabular Report significance 
  • Summary report significance
  • Matrix report significance
  • Joined report significance
  • Dynamic dashboard
Hands-On
  • Create various Salesforce report such as tabular report, summary and matrix report
  • Add a chart and few other features like highlighting
  • Create a custom report type and store in a folder
  • Filter users in a report 
  • Create dynamic dashboard

Salesforce 1, Lightning App Builder, Salesforce A, Outlook

Topics
  • Customizable parts of the SF1 app 
  • Security and customizable settings
  • Navigation menu
  • Compact layouts and Mobile cards 
  • Basic admin activities on Salesforce A 
  • Outlook and SF synch up
Hands-On
  • Customize Salesforce1 app 
  • Customize security settings
  • Navigate through Salesforce menu
  • Create Compact layouts and Mobile cards 
  • Perform basic admin activities on Salesforce A
  • Integrate Salesforce with Microsoft Outlook

Activity Management, AppExchange, Content and Folder Management

Topics
  • Activity management - Tasks, Events and Open activities
  • Tasks and events
  • Folders and Document templates 
  • AppExchange
Hands-On
  • Manage Salesforce activities
  • Create and track tasks and events
  • Create folders and Document templates

Chatter, Global Action and Publisher Layout

Topics
  • Chatter groups, feeds, people
  • Files, Follow records, people 
  • Groups Topics and Files
  • Global action types-Create
  • Log a call, Custom VF page
  • Custom canvas, Publisher layout
  • Global an Object specific actions
Hands-On
  • Create Chatter groups, feeds, people
  • Create custom VF page
  • Create Custom canvas, Publisher layout

Salesforce Mobile

Topics
  • Use Salesforce1
  • Use SalesforceA
  • Differentiate between Salesforce1 and SalesforceA
Hands-On
  • Salesforce1
  • SalesforceA
  • Salesforce1 Vs SalesforceA

Deployment Process in Salesforce

Topics
  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
Hands-On
  • Work with Change Sets
  • Implement deployment steps

Salesforce Project Application Lifecycle

Topics
  • Milestones 
  • Sandboxes 
  • Change Sets
  • Packages
Hands-On
  • Work with Sandboxes
  • Create change sets and packages

Lightning in Salesforce

Topics
  • Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce
Hands-On
  • Work on lightning experience

Buttons and Link management in Salesforce

Topics
  • Custom Buttons
  • Custom Links
  • Records with Actions
  • Global Action
  • Object Specific Action
Hands-On
  • Create custom button and links

Salesforce App Exchange

Topics
  • AppExchange Overview
  • Finding and Selecting an App
  • Installing an App
  • Finding a Developer
  • Finding a Consultant
Hands-On
  • Use AppExhange and work with ready to install apps

Admission details

To enrol in the Salesforce Certification Training- Administrator and Developer programme by Edureka, you can follow these simple steps: 

Step 1– Visit  https://www.edureka.co/

Step 2– Search for "Salesforce Training Course: Admin & App Builder" course in the search bar.

Step 3– On the webpage, you will find a “View details” tab. Click on it.

Step 4– Click on the “Enrol Now” tab on the right side of the webpage. A pop-up application form will appear. Fill out your particulars in the registration form. You only need to enter your email address and phone number.

Step 5– You will be redirected to another webpage for batch selection and fee payment. Depending on your preference and comfort, you can select from the available course batches.

Step 6– Finally, pay the programme fee and download the transaction receipt for future reference.


Filling the form

To apply for the Salesforce Certification Training- Administrator and Developer certification course by Edureka, you need to provide your contact information such as email address and phone number. Once you have filled out the form, you can select a payment mode and make the payment to confirm the application submission.

How it helps

The Salesforce Certification Training- Administrator and Developer certification course covers the concepts and skills used by administrators and developers over the Salesforce platform. You will be familiarised with various concepts of Sales and Service cloud, models to enhance your management skills, process automation, capabilities, and features of various SFDC components. 

On the successful completion of the Salesforce Certification Training- Administrator and Developer course by Edureka, you will get a certificate of achievement for the skills you acquire during the course. Besides, you can pass the Salesforce Certification Administrator and App Builder Exams with flying colours after the completion of this course.

Moreover, as per the data by Indeed.com, there was a huge jump of 200% in the overall Salesforce jobs since 2016. Many top companies are always on the lookout to recruit certified Salesforce administrators and developers. 

FAQs

Can I pay the course fee in EMIs?

Yes, you can pay the Salesforce Certification Training- Administrator and Developer programme fee in EMIs. In fact, the EMI option is available with zero percent interest rates or any other hidden charges. EMI plans for 3 and 6 months are also available. Fill out your particulars on the website to know more.

How can I get access to the course?

After enrolling in the programme by paying the applicable course fee, you will receive the login credentials of LMS, most preferably by the email address. Use these credentials, to log in to the system and access all your courses.

Can I get a scholarship or discount for the Salesforce Certification Training- Administrator and Developer programme?

There is currently no scholarship for this course. However, a 15% discount is available on the course fee valid for a limited period.

Who is a Salesforce Administrator?

A Salesforce Admin collaborates with partners to identify requirements and configure the software. The Salesforce Administrator best knows how to make the platform work according to the unique needs of their business, parts of which you will learn in the Salesforce Certification Training- Administrator and Developer course.

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