Be a Master Communicator

BY
Flogames via FutureSkills

Master the fundamental techniques and strategies for effective communication, including the ability to interpret body language and listen carefully.

Mode

Online

Duration

1 Hour

Fees

Free

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Be a Master Communicator certification course was created by Flogames, a collection of small, gamified exercises and learning units that help students master critical work-related abilities, which is presented by FutureSkills Prime and is aimed at students who want to improve their communication skills, such as listening and reading body language. Be a Master Communicator online course is a self-paced video learning program that focuses on helping students master the key concepts of communication, listening, and questioning skills, as well as practice balancing emotions and knowledge for effective, meaningful communication.

Be a Master Communicator online classes utilize a unique, gamified, and entertaining way to assist students to comprehend concepts like workplace communication and the ARID model. This course also includes parts on question principles and five different types of questions, such as open-ended, close-ended, probing, clarifying, and leading questions. By the end of the training program, students will have learned the practical ideas, techniques, and strategies required to become master orators.

The highlights

  • Certificate of completion by Flogames 
  • FutureSkills prime badge
  • Self-paced course
  • Video lectures
  • 1-hour effort
  • Lifetime access

Program offerings

  • Downloadable learning resources
  • Simulations
  • Unlimited access
  • Accessible on mobile devices

Course and certificate fees

Type of course

Free

certificate availability

Yes

certificate providing authority

Flogames

Who it is for

What you will learn

Communication skills Listening skills

After completing the Be a Master Communicator online certification, students will obtain a detailed understanding of fundamental concepts and values of communication. Students will explore how to exchange information in a dialogue using the ARID model (ask, remind, inform, and discover). Students will learn about workplace communication strategies as well as best practices for questioning, including open-ended, closed-ended, probing, clarifying, and leading questions. Students will also learn about the three types of listening: listening to respond, listening to comprehend, and listening to empathize, as well as cultivating mindful listening skills.

The syllabus

Emotions and Information

  • Understand the emotion-information matrix
  • Practice balancing emotion and information
  • Utilize the ARID model to gain and share information effectively

Core Values of Communication

  • Explore the 6 core values of communication
  • Apply the core values across verbal, written and telephonic communication
  • Practice utilizing these values in everyday workplace situations

The Art of Questioning

  • Discover the 5 types of questions
  • Understand when and how to use each
  • Practice questioning in everyday workplace situations

Effective Listening

  • Understand the 3 levels of listening
  • Practice listening to understand, rather than just respond
  • Master the art of empathetic and mindful listening

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