Ace the art of customer experience using CX and Salesforce CRM with the Customer Experience Management with Salesforce Training.
Futurelearn's Customer Experience Management with Salesforce training programme will teach marketers and business professionals how to empathize with customers and provide the best customer experience, using automation and customer experience management tools. Client experience is the new landmark where brands and organizations can differentiate themselves.
Customer Experience Management with Salesforce training will provide a deep understanding of customer experience, how to come up with a strategy for your business, and the whole design of it. And, while doing this, you will also learn to use CRM technology to build large data points to keep your organization ahead of the pack.
Additionally, Customer Experience Management with a Salesforce course will also provide candidates with digital expertise and skills that will teach you how to implement customer experience in real life. Candidates will learn how to create a map of the customer experience and how customer experience impacts the business decisions in just 12 weeks.
Applicants can make the payment using the payment gateway with options like credit/debit, PayPal.
All the payments for this course are made online.
Customer Experience Management with Salesforce Training fee structure
Course
Total fee
Customer Experience Management with Salesforce course
₹74,209
Yes
Futurelearn
Future Learns' Customer Experience Management with Salesforce Training is beneficial for:
There are no prerequisites to join the Customer Experience Management with Salesforce training course. Although, some basic knowledge of CRM, CRM technologies, or Customer experience would be advantageous.
Moreover, it is also recommended that you have a four-year college education or comparable work involvement with a relevant field.
When you finish the microcredential by completing and passing the in-course assessments, you will acquire an accredited credential from Coventry University.
The Customer Experience Management with Salesforce programme will help you:
If you want to enrol in the online Customer Experience Management with Salesforce programme, use these steps written below:
Step 1 - Visit the "Customer Experience Management with Salesforce Training" webpage.
Step 2 – On the page just below the title of the course, you will find a "Join now" button.
Step 3 – As you click the button, you will be directed to a fresh page. Here, you can either create an account on Futurelearn or sign in using Google/Facebook.
Step 4 – Once you sign in, fill up all the details in the form and checkout for payment.
Step 5 –Once you complete the payment, you will get access to the course.
Applicants need not apply for the course; they only need to register with Futurelearn and make the payment to start learning.
Candidates will be able to use CRM tools for generating revenues effectively. They will be able to generate, recognise, and assess customer possibilities using the CRM data. Candidates will also have an in-depth knowledge of customer experiences and how to create a suitable environment for them.
Furthermore, the Customer Experience Management with Salesforce online course will enable candidates to determine the difference between customer success and customer experience, so that they can help their organizations to reassess the CRM tools for a better result.
Ms Sophie Segal Instructor Freelancer
Ms Ghilaine Chan Instructor Freelancer
Mr Mindaugas Savicius Consultant Freelancer
Ms Laura Zuluaga Project Manager Freelancer
Candidates can pay via card credit/debit (Visa, MasterCard, and American Express) or through PayPal.
Microcredential courses are designed for your comfort and ease. There may be live sessions, but it will all be recorded so that you can watch it later.
No, these microcredential courses are designed to take from anywhere in this world. You don't need to be in the UK to take this course.
Candidates who complete this course can apply for advanced level post-graduate courses in Coventry University degree programmes such as MBA Global Business (Coventry University London), MBA Global Marketing (Coventry University London), among others.
Yes, you can drop the course within 14 days from the day the course starts to avail a refund.
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