Online General Management Courses & Certifications

The ability to successfully negotiate and settle disagreements is not just useful in everyday life. In professional settings, these soft talents are essential for creating solid relationships, obtaining desired objectives, and creating win-win scenarios. The Negotiation and Conflict Resolution online course aims to provide the knowledge and tools needed to effectively and responsibly resolve disagreements and arbitrate workplace conflicts.

The Negotiation and Conflict Resolution Training teaches how to find common causes of disputes, uncover dispute resolution mechanisms, and explore strong communication tactics with Professor Alan Rycroft, who has maintained a part-time post at the CCMA since 1996 and also has 30+ years of expertise in the negotiation sector, leads the program.

The Negotiation and Conflict Resolution Syllabus covers the development of various soft skills that are essential for building solid connections, obtaining desired objectives, and creating win-win scenarios in both professional and personal settings. The course develops vital skills required for successful management and to recognise, manage, diagnose, resolve and settle disputes quickly.

Need is the mother of innovation, for centuries, innovation has been considered a tool for finding the solution to current challenges to making life easy. Especially those solutions that came into existence by technical disruption. The Oxford Strategic Innovation Programme online course develops strategic knowledge to deal with unforeseen challenges.

The Oxford Strategic Innovation Programme syllabus covers the strategic capacity to respond to the uncertain, fast-paced world as the challenges faced today are unlikely to be faced tomorrow, strategic capacity prepares for future challenges. The course approaches innovation as a tool for tackling challenges that haven’t been predicted yet.

The Oxford Strategic Innovation Programme training provides an overview of innovation, its requirement and how it can be implemented in an organisation or business. Learners will know about various ways of navigating innovation and its implementation within organisation structure, design and culture. The course teaches to build an environment that can adapt to any upcoming unpredictable situations. 

Traditionally, professional service firms used to depend on technical knowledge to stand out from the crowd of the market. But now the new business perspective is becoming quite complex, those factors that used to be the competitive advantage of firms, have now become the basic business prerequisite.

The Leading Professional Service Firms Programme online course is a 6 weeks program by Saïd Business School, the University of Oxford via Getsmarter. The course provides a crucial market edge to the partners of professional service firms and senior leaders. The course teaches to enhance and transform firms for continuous growth in the future.

The Oxford Leading Professional Service Firms Programme syllabus provides knowledge of various strategies and leadership qualities to address different challenges faced by professional service firms. The course provides an Oxford exclusive model to optimize personal, account, and firm for sustainable growth. The Oxford Leading Professional Service Firms Programme training teaches to broaden reputational footprint, deliver client services, enhance expertise and build partner relationships in a personal context.

The Leading an Ethical Business online course provided by Yale School of Management via Getsmarter is a 6 weeks program. The course covers the study of balancing competence with the help of ethical behaviour to build trust with embracing new ways. The course focuses on various initiatives to help organisations and leaders to navigate the complexity of the modern Business environment and make better decisions with the help of corporate social responsibility.

The Leading an Ethical Business syllabus covers appropriate methods and frameworks to overcome a conflict of interest in the business with exploring the base of corporate social responsibility. The course teaches about ethical and business challenges faced by an organisation while implementing corporate social responsibility programs. The Leading an Ethical Business training focuses on overcoming and avoiding evading hiring biases, conflict of interest and diagnose corruption within an organisation. The course also teaches to fight with these challenges and act accordingly with ethical values

In an increasingly complicated world, the choices we make have a tremendous impact on our professional and personal development, as well as the trajectory of our careers,  lives, society and even on organizations. The Decision Making online course offered by the Yale School of Management provides the information and abilities needed to make good decisions in every situation.

According to a CBS News report, A person makes approximately 35,000 decisions every day. Expert professors lead students through the Decision-Making training, and candidates will get a knowledge of the behavioural and psychological motivations, rules, biases, and heuristics that serve as the basis of how judgments are formed.

A Psychology Today report states that 46% of firms fail as a result of poor decision-making by their executives. The Decision-Making syllabus helps candidates to investigate the three fundamental elements of decision making: context, ambiguity, and time in order to better assess their choices to make more informed decisions, regardless of their scenario.

The negotiation strategies course is offered by Get smarter in collaboration with Yale University in online mode. The course provides knowledge to use negotiation skills in the business world. Learning about negotiating a contract or an agreement, influencing major organisational decisions and maintaining better relationships with the clients. The course will help learners to develop negotiation skills for every scenario and to create and maximize the value for all parties through collaborative negotiation. 

The negotiation strategies training programme will be held online with English as a medium of instruction. The course duration will be six weeks. Students will have to invest at least 6 to 8 hours per week to complete the course modules respectively. The course will be instructed by Dr. Daylian Cain, Yale school of management. Students can take admission to the course after registering on the Get smarter portal. At the end of the negotiation strategies course, students will get a certificate of completion. To get all details related to this course, eligibility, application process etc, go through the article below. 

The growing demand for sustainability can be interpreted from the increased attention in media, government, industries, and academia. The six-week Corporate Sustainability, Social Innovation, and Ethics course focus on incorporating sustainable development practices in businesses. 

As policymakers and academicians figure out the relationship between traditional companies and sustainability, students will learn from those real-world conversations.

London’s leading institute, Imperial College Business School, offers this MBA Primer in Corporate Sustainability, Social Innovation, and Ethics by edX. The college is known for delivering excellent education fusing technology, business, and entrepreneurial practices. The course features virtual classes and video lectures in the English language.

The Corporate Sustainability, Social Innovation, and Ethics online program will allow participants to develop an edge in sustainability issues, role and relevance of corporations and policymakers, and decision making. 

Sustainability forms the core of the curriculum, which also includes extensive content on ethics and social innovation. Students can unlock a program certificate by offering a prescribed amount.

As the volume of data in the world increases, so does the requirement for competent leaders who understand how to manage a data-driven business. The Management Analytics: Decision-Making Lessons From the Sports Industry online course is designed to teach executives and managers the technical, strategic, and management skills needed to integrate data analytics into their organisations.

Using research studies from the sports sector, which has pioneered performance analytics, the Management Analytics: Decision-Making Lessons From the Sports Industry training teaches how to leverage data in the company to enhance goal setting, decision making, technology selection, team structure, and communication.

According to the McKinsey survey report, big data analytics have profoundly impacted the marketing and sales processes of 50% of firms. The Management Analytics: Decision-Making Lessons From the Sports Industry syllabus, led by MIT academics and industry opinion leaders, guides through the process of data conversion in the organisation or business from concept to execution.

In today's constantly changing corporate world, executives must be able to handle environmental unpredictability with agility and resilience. The Neuroscience for Business online course helps in understanding how altering thoughts and behaviour may enhance overall productivity in both professional and personal situations by drawing on fundamental scientific concepts.

According to a LinkedIn study, 46% of professionals believe that agility and adaptability should be a top focus for leaders. The Neuroscience for Business training offers an action-oriented approach to leadership, providing participants with the skills they need to evaluate cognitive patterns and restructure behaviours in order to become more successful problem solvers.

MIT Sloan Management review states that 12% of workers feel their leaders have the attitudes required to lead them ahead. The Neuroscience for Business syllabus delves into neuroscience principles such as neuroplasticity in order to remodel organization and mind to become more productive, flexible, and resistant in the position.

Customer loyalty is an aspect that keeps every organization afloat. Organizations can benefit significantly by implementing tried and tested customer retention strategies and frameworks that engage customers and reduce attrition. Get an insight into these strategies with the Kellogg’s Customer Loyalty: A Strategic Approach online course. 

Through this course on Customer Loyalty: A Strategic Approach by Emeritus, you will be able to understand and apply methods and models to increase customer lifetime value, the share of wallet, and optimizing customer loyalty. A loyal customer spends up to 2x more and is over 80% more likely to give precedence to your brand. 

During this six-week online course on Customer Loyalty: A Strategic Approach, you will gain valuable insights into what leading brands offer and avoid in their customer loyalty programs. This course comes with a digital certificate by Kellogg Executive Education and also gives candidates the chance to work on a capstone project.

Professional Certificate in Effective Business Communications online course is a 6 weeks training course by Amity Future Academy in collaboration with the University of British Columbia via course provider edX. The course helps applicants improve their presentation, writing, and interpersonal communication abilities, which will help them thrive in the corporate sector. 

The Professional Certificate in Effective Business Communications training provides a variety of successful business communications techniques and principles developed from experience and observation. The training assists in the development of methods for maintaining interpersonal skills while enhancing conciseness, clarity, and impact.

The Professional Certificate in Effective Business Communications syllabus encourages applicants to think logically about all aspects of communication and teaches them how to interact with a variety of audiences. The curriculum covers developing substantial evidence for effective corporate communication. The program includes Content writing, grammatical skills, nature and concepts of communication, listening, non-verbal communication, presentation skills necessary for effective business communication.

This course of Professional Certificate in Performance & Competency Management will equip the students with core skills that will be helpful in making them stand out in the industry. These skills include the process of Performance Appraisal, Competency Management Framework, Introduction to Performance Management, Competency Mapping and many more. The curriculum of this programme is designed such that the students have the flexibility of accessing the course materials from wherever they are and whatever time slot they are comfortable in. 

The Professional Certificate in Performance & Competency Management program runs for a total of six weeks during which the students will experience different efficient methods of teaching. This course from Amity University is of intermediate level and hence it will facilitate the improvement of the existing skills of the candidate. The students will be able to complete this course easily by working for 7 hours a week. 

The Professional Certificate in Compensation and Benefits course is offered by Amity Online. This curriculum gives a chance to all the candidates who are interested in this field. By learning through this curriculum candidates can grab an opportunity to gain insights on different facts and information related to the field. This Professional Certificate in Compensation and Benefits online programme provided here by Amity Online is a digital classroom learning course. The duration of this course is 6 weeks. Participants who are keenly interested in pursuing this framework should spend at least 7 hours each week on the curriculum. The Professional Certificate in Compensation and Benefits training programme offered here is of intermediate level and self-paced learning course. Candidates will gain all the necessary information related to the subject on their tips as the course is taught by the experienced faculty. The course structure is designed under expert guidance.

The course of Professional Certificate in Organizational Design and Effectiveness offered by Amity Online gives an excellent opportunity to all the interested candidates. The programme taught here is an online digital learning course. The duration of this Professional Certificate in Organizational Design and Effectiveness programme is 6 weeks. Students should spend at least 6-7 hours effort each week. The programme offered by Amity Online is an intermediate level course. The Professional Certificate in Organizational Design and Effectiveness course provided by the platform is a self-paced learning programme that gives freedom to the participants. Scholarship options are also available for all deserving and eligible candidates. Candidates will be able to learn about different topics such as types of organizations, general information about the organizations, environment and management related to the framework of organizations.

The Professional Certificate in Organizational Change and Development by Amity Online aims to extend an exhaustive understanding of organisational development. The Organizational Change and Development online programme has a duration of six weeks. During this time, you will study the requirement and role of managing change in an organisation’s development. You will also explore the historical framework of organisational development.

The Organizational Change and Development certification syllabus covers numerous topics related to organisational development and change. These include organisational design, action research, development interventions, etc. The course equips you with knowledge of various concepts of change management. You will also receive a certificate after completing this programme. 

The Organizational Change and Development online course by Amity Online requires only seven hours of effort per week. This intermediate-level programme offers extensive insights into the approach and processes of development. Plus, you will observe their effects on the future of an organisation.

Amity Online offers the Professional Certificate in Enterprise Management course. This 6-week online programme aims to familiarise you with Enterprise Resource Planning (ERP) information systems. You will explore the various concepts related to ERP systems, the working of ERP modules, and their architecture.

Throughout the Enterprise Management certification programme, you will explore numerous business process applications. These include Supplier Relationship Management (SRM) systems, business analytics, Supply Chain Management (SCM) system, Customer Relationship Management (CRM) system, and more.

The Enterprise Management online course by Amity Online also explains the importance of an integrated information system for effective business processes. You will get insights into contemporary ERP systems and their potential in current business scenarios. After completing this intermediate-level course, you will also get a professional certificate.

Amity Online’s Professional Certificate in Enterprise Management syllabus covers several vital topics linked with information systems. These include ERP components, E-business, CRM on the internet, Knowledge Management (KM), KM tools, CRM strategies, business strategy, and more.

The Professional Certificate in Evaluating Business Opportunities is an intermediate-level course that will run for a span of six weeks. Since this is a self-paced learning course, you can learn at your convenience and don’t have to worry about any fixed hours. However, the programme will require a time commitment of seven hours a week. 

During the Evaluating Business Opportunities course syllabus, you will learn about entrepreneurship, identifying business opportunities, starting a new professional venture, legal issues, entrepreneurial environment, business details, financing and managing a new venture and more. Further, you will also dive into the importance of strategic business planning and evaluation.

What’s more, you will earn a Professional Certificate in Evaluating Business Opportunities from Amity University Online for completing this programme. It will surely be a valuable addition to your credentials and will help you accelerate your career and get ahead of the curve. You can view a sample of the course certificate on the website. 

The Professional Certificate in Small Business Management & Strategies online course by Amity Online will acquaint you with knowledge of how a small business operates and how you can create an efficient plan or blueprint for a start-up. 

The course is an intermediate-level course. So, you must possess basic knowledge of what small business management is all about. You should be able to complete the Small Business Management & Strategies course within 6 weeks by dedicating at least 7 hours each week. 

Moreover, the Professional Certificate in Small Business Management & Strategies course syllabus covers small business introduction, growth, methods of sustaining the business, and role of family. 

You will be awarded the Professional Certificate in Small Business Management & Strategies course upon successful course completion. The curriculum is immersive, allowing you to gain practical experience via real-life business scenarios and case studies. Using this course, you can enhance the skills required to build a growth-oriented SME. 

The Management Information System course by Amity Online strives to extend a comprehensive understanding of management information systems. The programme equips you with an understanding of multiple concepts in information systems and management.

The Management Information System online course runs for six weeks. During this period, you will study the basic system concepts and core methodologies in the systems development process. You will also explore the data requirements for enhanced managerial decision-making.

The Management Information System syllabus covers numerous topics related to management, information systems, and system design. These include programmed decision-making, Non-programmed decision-making, Enterprise management systems, etc. Amity Online will also grant you a certificate upon programme completion.

The Management Information System online programme only requires you to study seven hours per week. This intermediate-level course offers comprehensive insights into the importance and needs of information systems. Additionally, you can also use the techniques learned to enhance your organisation’s operations.

The Professional Certificate in Front Office Management online course is a 6-week course that focuses on all processes involved in delivering excellent customer service to customers in the tourism and hospitality industry. The mode of learning is 100% online and self-paced – you need to dedicate just 7 hours per week to complete the course. 

Upon successful completion of the course, you will be awarded the Professional Certificate in Front Office Management. The course curriculum is designed to cater to intermediate-level learners. 

It will help you understand the organisational duties, classification of hotels, and multiple responsibilities of the Front Office department. You’ll also explore the cash and credit management and guest cycle in-depth.

The Front Office Management course syllabus covers the types and elements of foodservice operations, tourism attraction support services, interdependent components of the hospitality and tourism industry, and more. It will equip you with all technical and supervision skills needed to effectively carry out responsibilities of the Front office department. 

Forms of Business Organisation certification is a 6 weeks online course held by the National Institute of Speech and Hearing (NISH). Professor Bhavna Bhavana U. B is involved in teaching this programme. The course will actually give all the participants an overview of the various business organisation forms, their nature, and characteristics. Also, this certificate programme offers 2 credit points that shall be showered post completion of the course.

Forms of Business Organisation training will be providing the students with the idea about the different types of structures that business organisations may have, and the structures that will be used for starting a business of their own. This core course of the category of management studies will be an ideal one for the students who are undergraduates. There is an end course certificate awarded when the prerequisite exam and assignment scores are followed. 

MBA Essentials certification is a 6 weeks course. This programme is 100% online and is offered on the platform of the education provider Emeritus, along with the syllabus being curated by the Rotman School of Management, University of Toronto. After course completion, every participant will be getting a digital certificate by just devoting only 4-6 hours of their time in a week. The students will learn better by solving real-world examples so that they understand management concepts in a better way.

MBA Essentials training is basically an interactive and fast-growing attempt towards an enhanced education that is business-oriented for equipping one with the knowledge of making both strategic and operational decisions relevant to any industry. This online curated program is designed for those entrepreneurs who want to seek proper business management training and develop future-ready management skills.

The Scaling a Business: How to Build a Unicorn online course, offered by the prestigious Wharton School of the University of Pennsylvania, delves into the elusive world of unicorn companies, and startups valued at over $1 billion. Throughout this 6-week Scaling a Business: How to Build a Unicorn certification by Emeritus, business leaders and aspiring entrepreneurs gain valuable insights into the characteristics, strategies, and challenges behind achieving unicorn status and scaling a business to extraordinary valuations.

Led by renowned faculty members Ethan Mollick and Gad Allon, this Scaling a Business: How to Build a Unicorn certification course offers a comprehensive learning experience with a focus on real-world examples and practical applications. Participants explore key topics such as identifying unicorn characteristics, conducting well-structured business experiments, scaling operational resources and technology, designing effective processes, understanding metrics and financials, and fostering a scalable organisational culture.

The programme adopts a user-friendly learning platform, combining bite-sized learning techniques, real-world applications, and peer learning discussions to ensure an engaging and enriching experience.

The Customer Experience Strategy (Online) course provides a comprehensive and strategic approach to creating exceptional customer experiences across diverse brands, channels, and touchpoints. In this Customer Experience Strategy (Online) certification by Emeritus, participants gain valuable insights, tools, and techniques to develop customer-centric strategies that drive business success and foster brand loyalty.

The Customer Experience Strategy (Online) certification course begins by emphasising the importance of prioritising customers' needs over business objectives, highlighting how understanding and meeting customer expectations can lead to increased customer satisfaction and revenue growth. Through a mix of qualitative and quantitative research methodologies, participants learn how to assess and address customer needs effectively. The curriculum covers a range of topics, including the principles of superior customer experiences, the role of personalisation using AI and ML technologies, and the impact of technology on customer experience design. 

The Leading With Behavioural Science: Creating Breakthrough Customer Experiences online course is a transformative journey into the world of customer science, psychology, and marketing strategies. In the Leading With Behavioral Science: Creating Breakthrough Customer Experiences certification by Emeritus participants will explore the hidden motivations behind the customer decision journey and unlock the secrets to crafting meaningful and impactful customer experiences.

Led by renowned marketing expert, Dr Alexander Chernev, this Leading With Behavioral Science: Creating Breakthrough Customer Experiences certification course delves into the fusion of behavioural science and marketing, equipping professionals with the tools to navigate the nuances of consumer behaviour and gain a competitive edge in today's competitive marketplace. Participants will learn how to identify gaps in the customer experience, leverage customer science insights to create engaging journeys and drive brand loyalty.

Family Enterprises and Wealth (Online) certification course is designed to empower professionals by providing them with a deep understanding of family enterprises and the skills necessary to navigate their complexities. By completing the programme, participants will be prepared to make informed decisions, provide valuable advice, and contribute to the long-term success of complex family enterprises.

Family Enterprises and Wealth (Online) certification by Emeritus in collaboration with Columbia Business School covers all aspects of complex family enterprises, including family-owned businesses, family offices, and community engagement. Family enterprises are well-known and significant forms of business that play a crucial role in strong economies worldwide.

With the help of this course, participants will learn how to effectively navigate family dynamics and incorporate diverse perspectives into decision-making and advisory roles. Case studies, peer discussions, and interactive assignments are also provided in Family Enterprises and Wealth (Online) training to help participants. As part of the programme, participants will have the opportunity to create a playbook for establishing an effective governance system. 

This is a comprehensive and immersive course designed to equip senior executives and board members with the skills and knowledge necessary to navigate the complexities of corporate governance in today's dynamic business landscape. The Corporate Governance (Online) certification by Emeritus in association with Columbia Business School Executive Education

Throughout the six-week program, participants will delve into various aspects of corporate governance, going beyond mere compliance to focus on strategic value creation and sustainability. Corporate Governance (Online) certification course emphasises the alignment of governance practices with environmental, social, and sustainability goals, as well as effective shareholder engagement and risk management.

Also, read:

• Business Ethics And Corporate Social Responsibility Certification Course

To keep up with these brisk improvements, the business firms are required to follow the market trends and demands of the consumers.

The programme aims to direct the participants towards learning the effective and sustainable methods to grow and expand their businesses. The programme has been designed keeping leaders, general managers, top level executives, senior executives, president and vice president level candidates. Senior level profiles need to learn the importance of being competitive and innovative at the same time. This programme prepares leaders in being visionary and enables them to execute strategies in micro and macro level. The Various concepts of innovation and how to be innovative are covered in this programme. The management and allocation of resources as well as the delegation of responsibilities are very important concepts in this module.

The curriculum also includes classroom discussions and debates as well as projects and assignments to stimulate the participants' minds to let creativity and innovation flow.