Programme In Digital Banking

BY
Infact Pro Trainers via Digital Skills Academy, Indian Institute of Technology Madras

Mode

Online

Duration

6 Months

Fees

₹ 8850

Inclusive of GST

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course and certificate fees

Fees information
₹ 8,850  (Inclusive of GST)
certificate availability

Yes

certificate providing authority

IIT Madras

The syllabus

Chapter A

Digital Banking Products
  • Introduction
  • Need For Digital Banking Products
  • Client Education For Digital Banking Products
Debit/Credit/ ATM Cards
  • Overview And Brief History Of Cards In BFSI Industry
  • Different Types Of Cards
  • Product Features
  • EMV Machine Technology 
  • New Technologies – Tap And Go, NFC, Etc.
  • Approval Processes For Cards
  • Profitability Of Cards
  • Back End Operations
  • Recovery And Follow Up
ATMs
  • Overview And Brief History
  • Product Features
  • Instant Money Transfer Systems
  • Various Value-Added Services (e.g., Bill Payments, Donations, Etc.)
  • Proprietary, Brown Label And White Label ATMs
  • ATM Network Planning - Onsite/Offsite
  • Security And Surveillance Of ATM Sites
  • Profitability Of ATMs
  • Risk Management And Frauds
  • Back End Operations And Technology
Cash Deposit Machines
  • Overview And Brief History
  • Product Features
  • CDM Network Planning - Onsite/Offsite
  • Profitability Of CDMs
  • Risk Management And Frauds
  • Back End Operations And Technology
Cash Re-Cyclers
  • Overview
  • Product Features
  • Risk Management And Frauds
  • Back End Operations And Technology
Mobile Banking
  • Overview And Brief History
  • Product Features And Diversity
  • IMPS
  • Profitability Of Mobile Banking
  • Risk Management And Frauds
  • Back End Operations And Technology
Internet Banking
  • Overview And Brief History
  • Product Features
  • Corporate And Individual Internet Banking
  • Integration With E-Commerce Merchant Sites
  • Profitability Of Internet Banking
  • Risk Management And Frauds
  • Back End Operations And Technology
POS Terminals
  • Overview And Brief History
  • Product Features
  • Approval Processes For POS Terminals
  • Profitability Of POS Business
  • Risk Management And Frauds
  • Back End Operations And Technology

Chapter B

Branchless Banking
  • Objectives
  • Introduction
  • Financial Inclusion - Logic And Logistics
  • Vehicles For Financial Inclusion
  • Business Correspondents/Business Facilitators
  • Digital Banking Products For Financial Inclusion

Chapter C

Marketing Of Digital Banking Products
  • Objectives
  • Introduction
  • Product Planning
  • Structure For Marketing Digital Banking Products
  • Sales Delivery To Customers
  • Concept Of E-Galleries
  • After Sales Service To Customers
  • Marketing For Financial Inclusion
  • Dangers Of Mis-selling
  • Use Of Analytics In Marketing Digital Banking Products

Chapter D

Payment Systems
  • Overview Of Global Payment Systems
  • Overview Of Domestic Payment Systems
  • RuPay And RuPay Secure
  • Immediate Payment Service (IMPS) National Unified USSD Platform
  • (NUUP)
  • National Automated Clearing House (NACH)
  • Aadhaar Enabled Payment System (AEPS)
  • e-KYC
  • Cheque Truncation System (CTS)
  • National Financial Switch (NFS)
  • RTGS
  • NEFT
  • Forex Settlements
  • Securities Settlement
  • Innovative Banking & Payment Systems

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