ServiceNow Training In Bangalore

BY
Mindmajix Technologies

Mode

Online

Fees

₹ 9000 11250

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based
Frequency of Classes Weekdays, Weekends

Course and certificate fees

Fees information
₹ 9,000  ₹11,250

The fees for ServiceNow Training In Bangalore is -

HeadOriginal PriceDiscounted Price
Self-Paced Videos
Rs. 11250Rs. 9000
Live Instructor-Led
Rs. 24998Rs. 19999

 

certificate availability

Yes

certificate providing authority

Mindmajix Technologies

The syllabus

Introduction To Servicenow

  • What is a ServiceNow?
  • Why and who can User Servicenow
  • Concept of Cloud Computing in Servicenow
  • Introduction to ITIL Foundation
  • Navigation and Users
  • Helpful Portals
  • Releases

Creating Homepage

  • Creating Gauges
  • Define CSS Properties, UI Properties
  • Change Visibility of Homepage and Banner

Tables, Form, Dictionary

  • Creating Application, module
  • Creating Table
  • Personalizing form and table layout 
  • Creating Section View
  • Dictionary Overrides
  • Reference Qualifiers
  • Related Lists

Update Set’s creation

  • Creating an Update Set
  • Merge update set
  • Retrieve Update set in another instance

Creating workflow in Servicenow

  • Workflow editor and workflow scripts
  • Workflow activities and workflow context
  • Workflow stages, Transitions

Service catalog management

  • A user of Service catalogue, Back and end execution 
  • Creating catalogue item, record producer, order guide
  • Create RITM and catalogue task
  • Attaching workflow to catalogue items

Importing data in Service Now

  • Data Sources
  • XML Report
  • Transform Maps
  • Schedule data import
  • Import sets
  • Transform Scripts
  • Data Load automation

User Administration

  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch detail of logged in user

Email Notification

  • Defining a template
  • Define notification
  • Email Logs
  • Introduction to SMTP and POP mail Servers
  • Trigger email and even

Create SLA & Schedule

  • SLA Definitions
  • SLA Properties
  • Attach SLA to tasks
  • Create Schedule and child Schedule

Schedules Jobs

  • Introduction to Scheduled jobs
  • Schedule job Log
  • Scheduled reports

Access control List

  • Create Read, Write and create ACL on table and field Level.
  • Debug ACLS
  • Write ACL Scripts
  • Concept of Privileged system admin

Introduction to web Service

  • Introduction to web services
  • SOAP Messages
  • Debugging
  • Personalize users
  • Debugging business rule
  • Debugging ACL
  • Background Scripts

Scripting

  • Client Scripts
  • Business Rules
  • UI Actions
  • UI Policies
  • Data Policies
  • Script Includes
  • Data Lookup rules
  • UI pages
  • UI Macros
  • Dictionary

SSO & LDAP Integration

  • SSO integration
  • LDAP integration

Flow Designer

  • Overview of a flow designer
  • Demo of a flow designer

Service Portal

  • Pages
  • Widgets controller
  • Demo

ServiceNow Learning Resources

Instructors

Mr Santhosh
Instructor
Freelancer

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