Learn about the basics of customer relationship management and Business Process Outsourcing through the CRM Domestic Voice course.
The CRM Domestic Voice online course introduces students to the basic principles of Business Process Outsourcing along with the importance of effective communication and personality development at the workplace. The course will allow students to improve their basic language skills by introducing concepts like parts of speech and its various supporting components.
The CRM Domestic Voice course offered by Swayam is coordinated by Radhika B. of the National Institute of Open Schooling. This is a skill-based course that helps students in developing strong customer relationship management skills. The course helps in identifying the importance of customer service, types of customers, and the ability to handle customer queries efficiently.
The CRM Domestic Voice Training course will help students acquire a basic knowledge of computer systems along with the components of internet domain systems, webpages, and various internet services like social networking sites. The course carries 10 credits and is taught for a period of 24 weeks. This practical-oriented course will help students improve their overall technical skills and presentation skills.
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After completing the CRM Domestic Voice Training course, you will gain knowledge about the following topics:
Given below are the steps to enroll in the CRM Domestic Voice Course:
Step 1: Click on the URL given below -https://onlinecourses.swayam2.ac.in/cec21_ge05/preview
Step 2: Click on the sign-in/register option present at the top right side corner of the page.
Step 3: When the link opens to a new window, create a new account by entering your username, password and email id.
Step 4: You will get a verification code on the registered email address.
Step 5: Verify your credentials and complete the application process.
The CRM Domestic Voice Benefits are given below:
Ms Radhika B Academic Officer NIOS
Other Masters
The CRM Domestic Voice course provides 10 credits in total.
The course is coordinated by Radhika B. of the National Institute of Open Schooling.
No, the CRM Domestic Voice course does not offer placement opportunities to students.
The duration of the CRM Domestic Voice training course is 24 weeks.
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