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    Leadership and Management QLS Level 3 Certificate

    BY
    Oxford Home Study Centre

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    Lavel

    Intermediate

    Mode

    Online

    Duration

    200 Hours

    Fees

    £ 10 99

    Quick Facts

    particular details
    Medium of instructions English
    Mode of learning Self study
    Mode of Delivery Text Based

    Course and certificate fees

    Fees information
    £ 10  £99
    certificate availability

    Yes

    certificate providing authority

    OHSC

    The syllabus

    Module 1 – Understanding Management and Leadership

    • The first module seeks to define both management and leadership, focusing on the differences, similarities and connections between the two concepts.  
    • Candidates learn how and why businesses worldwide rely on skilled leadership personnel to function, along with the qualities and characteristics of the effective leader.

    Module 2 – Improving Management and Leadership Performance

    • Module two turns attention to continuous professional development, highlighting the value and importance of striving for improvement at all times.  
    • Candidates learn how to accurately and objectively assess their performance, establish realistic career development goals and create a personal vision statement.

    Module 3 – Developing a High-Performing Team

    • The concept of the high-performing team is examined in the third module, in which the business-wide benefits of effective teamwork are discussed.  
    • Candidates learn how to identify and address team inefficiencies, while considering the more common challenges associated with high-performing team development and management.

    Module 4 - Motivating Employees

    • Module four turns attention to motivational theory, highlighting the direct correlation between employee motivation and wider business performance.  
    • Candidates learn how to identify and introduce effective incentives, modify motivational strategies for different personalities and identify issues with demotivation in the workplace.

    Module 5 - Communication Skills

    • Communication as a key contributor to successful leadership is discussed in module five, along with the importance of effective communication at all levels throughout the business.  
    • Candidates learn how to improve their communication and listening skills, along with the importance of identifying and addressing potential communication barriers.

    Module 6 - Managing Meetings and Giving Feedback

    • In the sixth and final unit, learners study the functions, objectives and mechanics of some of the more typical workplace meetings.  
    • The art of collecting and presenting constructive feedback is also discussed, along with how to organize important meetings and the cornerstones of the effective employee performance assessment.

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