ISO 2000 ITSM LI Training and Certification Courses

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Professional Evaluation and Certification Board via Infosec Train

Get familiar with the ISO 2000-based ITSM best practices by getting enrolled in the ISO 2000 ITSM LI Training and Certification Courses by Infosec Train.

Mode

Online

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course overview

Infosec Train’s ISO 2000 ITSM LI Training and Certification Course is designed to equip you with extensive Lead Implementer (LI) skills. During the 40-hour training, you will learn how to implement, maintain, establish and manage an organisation’s IT Service Management System (ITSMS) based on ISO/IEC 20000.

The ISO 2000 ITSM LI online course by Infosec Train has PECB (Professional Evaluation and Certification Board) as its authorised training partner. It will provide you with lab-intensive, practical sessions. You will also get instant doubt clarification from PECB-certified trainers.

Throughout the ISO 2000 ITSM LI Training and Certification Course, you will acquire comprehensive knowledge of ITSMS best practices. You will also learn how to enhance a company’s IT services, effectiveness, processes, and performance. Moreover, you can receive an internationally recognised certificate after fulfilling specific criteria.

The ISO 2000 ITSM LI certification programme will also make you competent to plan the IT Service Management process. You will study service delivery, control, release, planning recent and modified services, Relationship Management, and problem resolution processes.

The highlights

  • 40 Hours of Instructor-led learning
  • 40-hours of content
  • Blended learning model
  • Certification
  • PECB-certified trainers
  • An offering of Infosec Train

Program offerings

  • A shareable certificate
  • Pecb-certified instructors
  • Offered by infosec train
  • Flexible schedule
  • Blended learning
  • 40-hours training
  • Technical support
  • Recorded sessions access
  • Instructor-led learning
  • Examinations

Course and certificate fees

certificate availability

Yes

certificate providing authority

PECB

Who it is for

The ISO 2000 ITSM LI Training and Certification Course is meant for:

  • Advisors who want to build ITSM implementation skills
  • ITSM consultants or Managers
  • ITSMS team members

Eligibility criteria

Educational Qualification

It would be best if you had a fundamental understanding of ISO/IEC 20000 and detailed knowledge of implementation principles before enrolling in the ISO 2000 ITSM LI online training.

Certification qualifying details

To become eligible for the ISO 2000 ITSM LI certification, you must score a minimum of 70% marks in the PECB exam.

What you will learn

Auditing skill

By the end of the ISO 2000 ITSM LI training, you must have gained an in-depth understanding of:

  • Core basics of managing and implementing ITMS, approaches, and methodologies
  • Supporting a company’s implementing, monitoring, planning, managing and maintaining an IT Service Management System (ITSMS)
  • Several standards such as ISO/IEC 20000-2, ISO/IEC 20000-1 and regulatory framework
  • The requirements of ISO/20000-1 from an organisation’s point-of-view
  • Best practices of ITSMS
  • The need for compliance
  • Implementing the ISO 20000 standard
  • The correlation between ITIL, ISO/IEC 2000:2005 and other standards

The syllabus

Various standards such as ISO/IEC 20000-1 and ISO/IEC 20000-2 and regulatory framework

Core fundamentals of implementing and management of ITSMS, methodologies and approaches

Interpreting the requirements of ISO/IEC 20000-1 specifically from an organization’s perspective

Supporting an organization in planning, implementing, managing, monitoring and maintaining an ITSMS efficiently

Best practices of IT Service Management System

Admission details

Step 1 –Visit the official site to reach the ISO 2000 ITSM LI course page.

Step 2 – Tap the ‘Enroll Now’ button to start the registration process.

Step 3 – Enter your details in the pop-up form and click on ‘Submit Now’. Now, you need to wait at least 24 hours to hear from the Infosec Train team regarding enrollment in the ISO 2000 ITSM LI programme.


Filling the form

You only need to fill in basic details in the application form for the ISO 2000 ITSM LI online course. These include your name, email, requirement, mobile number, and requirement or comment.

Evaluation process

The PECB Certified Lead Implementer exam for the ISO 2000 ITSM LI certificate would consist of 12 long and short essay-type questions. The test will last for three hours.

How it helps

The ISO 2000 ITSM LI Training by Infosec Train will provide you with recognised specialisation in ITMS implementation adhering to ISO 20000. You will be able to explore job titles, including Cybersecurity Engineer and IT Audit Manager in various industries.

Moreover, you get an opportunity to get the ISO 2000 ITSM LI certification. You can add this credential to your professional CV. It lends you trusted authentication to thrive in the industry and enhance your job prospects.

FAQs

How many hours of training does the ISO 2000 ITSM LI Training and Certification Course include?

The ISO 2000 ITSM LI course will offer you 40 hours of training.

How long is the ISO 2000 ITSM LI exam?

The exam has a duration of three hours.

What is the minimum passing percentage for getting the certificate?

You need to score at least 70% to get the ISO 2000 ITSM LI certification.

Where can I contact if I want to solve my queries?

You can send an email to sales@infosectrain.com to get more info regarding the ISO 2000 ITSM LI programme.

What are the prerequisites to join the ISO 2000 ITSM LI online programme?

You must have comprehensive knowledge of implementation principles and basic knowledge of ISO/IEC 20000.

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