The ABC of Business Communication

BY
State Bank of India via Edx

Lavel

Beginner

Mode

Online

Duration

4 Weeks

Fees

Free

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based
Learning efforts 1-3 Hours Per Week

Course and certificate fees

Type of course

Free

certificate availability

Yes

certificate providing authority

State Bank of India

certificate fees

₹12,510

The syllabus

Week 1

Module 1: What is Business Communication?
  • Definition of communication
  • Functions of communication
  • Components of communication
  • Communication in business
  • Methods of communication
  • Self-assessment
Module 2: Communication Networks in Organisations
  • Direction of communication – External and Internal Communication
  • Communication channels
  • Communication networks and their effectiveness
  • Self-Assessment

Week 2

Module 3.1: Communication Skills
  • Empathetic listening
  • Confidence
  • Clarity
  • Politeness
  • Self-assessment
Module 3.2: Persuasive Communication
  • Acceptance
  • Active listening
  • Cross-cultural communication
  • Self-assessment

Week 3

Module 4: Barriers to Communication
  • Barriers to communication and overcoming them
  • Common errors in written and oral communication
  • Self-assessment

Week 4

Module 5: Communication Climate and Patterns
  • Communication climate
  • Comparison of communication patterns
  • Self-assessment

Similar Courses

Communicating Strategically

Purdue University, West Lafayette via Edx

5 Weeks Online
Beginner
Free

Designing Effective Science Communication

CU Boulder via Coursera

3 Weeks Online
Beginner
Free

Effective Questioning for Call Handlers

University of East Anglia, Norwich via Futurelearn

3 Weeks Online
Beginner
₹ 1,100

Communication Strategies for a Virtual Age

University of Toronto, Toronto via Coursera

Online
Beginner
Free

Friendship Machine Forming a New Type of Human Con...

University of Iceland, Reykjavik via Edx

5 Weeks Online
Beginner
Free

Feedback A Powerful Tool for Efficiency and Effect...

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Communication Skills for Dialoguing Across Differe...

Catalyst via Edx

1 Week Online
Beginner
Free

How to Do Things with Memes

Davidson College, Davidson via Edx

1 Week Online
Beginner
Free
Introduction to Human Communication

Introduction to Human Communication

ASU via Edx

8 Weeks Online
Beginner
Free

Communication and Interpersonal Skills at Work

The University of Leeds via Futurelearn

2 Weeks Online
Beginner
Free

Courses of your Interest

How to start Blogging

Great Learning

Online
Beginner
Free

Smart English Basics for Professionals

Great Learning

Online
Beginner
Free
Write a Book Creative Writing Skills For Beginner ...

Write a Book Creative Writing Skills For Beginner ...

Simpliv Learning

Online
Beginner
$9 $49
Learn How To Start Your Own Soap Making Business L...

Learn How To Start Your Own Soap Making Business L...

Simpliv Learning

Online
Beginner
$149 $749
Revolutionize Your Career Competitive Edge

Revolutionize Your Career Competitive Edge

Simpliv Learning

Online
Beginner
$149 $749

Microsoft Excel 2013 Course Beginners Intermediate...

Udemy

Online
Beginner
₹399 ₹2,699
Write A Feature Length Screenplay For Film Or Tele...

Write A Feature Length Screenplay For Film Or Tele...

MSU East Lansing via Coursera

Online
Beginner
Free

LIVE Streaming Pro Ultimate Course From Beginner t...

Udemy

Online
Beginner
₹499 ₹2,499
Becoming a Successful Leader Inclusive Leadership ...

Becoming a Successful Leader Inclusive Leadership ...

Catalyst via Edx

4 Weeks Online
Beginner
Free
Easy Vlogging Making Interactive Self Introduction...

Easy Vlogging Making Interactive Self Introduction...

The Hong Kong Polytechnic University,... via Edx

5 Weeks Online
Beginner
Free

More Courses by State Bank of India

Thought Leadership

State Bank of India via Edx

5 Weeks Online
Beginner
Free

Engagement Banking

State Bank of India via Edx

3 Weeks Online
Beginner
Free

Managing Uncertainty and Change

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Basics of Digital Marketing for All

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Stress Management

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Sustainable Agriculture

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Sustainable Business Models in Microfinance

State Bank of India via Edx

5 Weeks Online
Beginner
Free

Agriculture Supply Chain Finance

State Bank of India via Edx

5 Weeks Online
Beginner
Free

Risk Management in Agricultural Business and Finan...

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Making Impactful Presentations

State Bank of India via Edx

4 Weeks Online
Beginner
Free

Trending Courses

Popular Courses

Popular Platforms

Learn more about the Courses

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

Careers360 App
150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books