Feedback : A Powerful Tool for Efficiency and Effectiveness

State Bank of India via Edx

Beginner

Online

4 Weeks

Free

particular

details

                                    Medium of instructions
                                    English

                                    Mode of learning
                                    Self study

                                    Mode of Delivery
                                    Video and Text Based

                                    Learning efforts
                                    2-4 Hours Per Week
                                

Week 1

Module 1: Feedback essentials

1.1 Understanding feedback: Art and science
1.2 Ingredients of Feedback
1.3 Feedback family (Content based, Purpose/Motive based)
1.4 Evaluation questions

Module 2: 3 P’s of Feedback

2.1 Purpose
2.2 People
2.3 Period
2.4 Evaluation questions

Week 2

Module 3: Necessity of feedback

3.1 Feedback for effectiveness
3.2 Feedback of efficiency
3.3 Feedback for relationship
3.4 Evaluation questions

Week 3

Module 4: Reinventing the giver’s skills

4.1 Self-test your feedback style
4.2 From unstructured to structured feedback
4.3 From confusing to enlightening feedback
4.4 From extraneous to actionable feedback
4.5 Evaluation questions

Week 4

Module 5: Discovering the receiver’s skills

5.1 Developing a learner mindset
5.2. Asking for feedback
5.3 Behavioural pattern of receiver
5.4 Listening for internalizing
5.5 Action plan to realise your potential
5.6 Evaluation questions
5.7 Recapitalisation and conclusion

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Feedback : A Powerful Tool for Efficiency and Effectiveness

Beginner

Online

4 Weeks

Free

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Course and certificate fees

Type of course

Free

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certificate providing authority

certificate fees

The syllabus

Week 1

Module 1: Feedback essentials

Module 2: 3 P’s of Feedback

Week 2

Module 3: Necessity of feedback

Week 3

Module 4: Reinventing the giver’s skills

Week 4

Module 5: Discovering the receiver’s skills

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