Balancing Demand & Productive Capacity in Service Operations

BY
Udemy

Develop a thorough understanding of the balancing demand and production capacity principles and methodologies.

Mode

Online

Fees

₹ 499 1799

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Balancing demand and productive capacity assists service organizations in gaining a competitive advantage over others in the market. If there is something that causes a consumer to switch to a rival, it is poor and slow assistance, possessing to wait in line, and being disappointed at not being treated. Management Study Guide created the Balancing Demand & Productive Capacity in Service Operations online certification, which is presented by Udemy.

Balancing Demand & Productive Capacity in Service Operations online course is intended for candidates who want to learn the concepts of productive capacity and demand balance in service operations to integrate the demand management and productive capacity planning systems. Balancing Demand & Productive Capacity in Service Operations online classes also cover subjects such as demand variation, demand pattern, queue system, waiting-line management, and much more.

The highlights

  • Certificate of completion
  • Self-paced course
  • 1 hour of pre-recorded video content
  • Learning resources

Program offerings

  • Online course
  • Learning resources
  • 30-day money-back guarantee
  • Unlimited access
  • Accessible on mobile devices and tv

Course and certificate fees

Fees information
₹ 499  ₹1,799
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Business management

After completing the Balancing Demand & Productive Capacity in Service Operations certification course, candidates will be introduced to the principles associated with productive capacity and balancing demand in the service operation. Candidates will explore concepts involved with demand variation, demand management, and demand pattern. Candidates will learn about concepts and strategies involved with queue systems, waiting line (queue) management, and aggregate planning.

The syllabus

Introduction

  • Introduction
  • Describe Managing Demand in Service Operations
  • Explain Factors Affecting Day-to-Day Service Operations
  • List Causes of Variations in Demand
  • Explain Patterns of Demand
  • List Benefits of Managing Demand in Service Operations
  • Explain The Excess Demand to Excess Capacity Continuum
  • Explain What is meant by Productive Capacity
  • Describe Functions of Demand Management
  • Explain Steps for Managing Demand in Service Operations
  • Explain Strategies to Manage Demand
  • Explain Waiting Line (Queue) Management
  • Describe Problems of a Waiting Line
  • Explain Characteristics of a Queue System
  • Describe Role of Aggregate Planning in Managing Demand
  • Describe Role of Manager in Managing Demand

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