Certificate Course in Aviation Management- Ground/Cabin Crew

BY
Udemy

Learn about the principles that govern management in the aviation industry like customer relationship management, communication, and airport operations.

Mode

Online

Fees

₹ 2299

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Aviation management involves the practice, development, administration, and maintenance of airplanes and terminals. Certificate Course in Aviation Management- Ground/Cabin Crew online training is created by Essence Learning Institute, which is delivered by Udemy for learners who want a comprehensive understanding of aviation studies, aviation management, and business to prepare themselves for careers in airport management, airport consulting, airline operation, and aviation insurance.

Certificate Course in Aviation Management- Ground/Cabin Crew online classes feature 23 minutes of in-depth digital learning material, 18 articles, and 30 downloadable resources to offer students a firm understanding of the principles of aviation administration. Certificate Course in Aviation Management- Ground/Cabin Crew online course also explains the significance of communication, body language, and grooming for customer relationship management.

The highlights

  • Certificate of completion by Udemy 
  • Self-paced course
  • 23 minutes of pre-recorded video content
  • 18 articles 
  • 30 downloadable resources
  • Quizzes

Program offerings

  • Online course
  • Learning resources
  • 30-day money-back guarantee
  • Unlimited access
  • Accessible on mobile devices and tv

Course and certificate fees

Fees information
₹ 2,299
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Communication skills Knowledge of engineering

After completing the Certificate Course in Aviation Management- Ground/Cabin Crew online certification, learners will gain knowledge of the airline industry and will gain an in-depth understanding of the principles associated with aviation management. Leaders will explore the functioning of governing authorities and will study about roles of ground staff and cabin crew in airline operations including terminal handling, baggage handling, air traffic control, immigration, customs, cargo, air transport safety, threat management, customer relationship management, aviation insurance, airside marking. Learners will study types of aircraft, aviation law, runway orientation, taxiways, designators, dangerous goods regulations, security operations, and AVSEC. Learners will also acquire knowledge of communication skills, body language, grooming, and fire fighting.

The syllabus

Introduction

  • Introduction to Aviation

Airside Markings, Designators, Lights

  • Airside Markings, Designators, Lights

Ground Handling Aviation Terms And Abbreviations D.G.C.A And It’s Functions Atc

  • GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT’S FUNCTIONS ATC

Ground Handling Continued.... Process Flow Work Chart For Ground Services

  • PROCESS FLOW WORK CHART FOR GROUND SERVICES.

Air Transport Safety and Security, Dangerous Goods

  • Air Transport Safety and Security, Dangerous Goods

Immigration & Customs – Departure

  • IMMIGRATION & CUSTOMS – DEPARTURE/ ARRIVAL FACILITIES AT THE AIRPORT

Aircraft Familiarization Aircraft Exteriors Phases Of Flight Aircraft Lights Use

  • AIRCRAFT FAMILIARIZATION AIRCRAFT EXTERIORS PHASES OF FLIGHT AIRCRAFT LIGHTS USE

Baggage Tracing Routing Of The Passenger With Baggage

  • BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE

Fire Fighting- Basic Chemistry Of Fire:

  • FIRE FIGHTING Basic Chemistry of Fire

Ground Handling Operations: A Technical Perspective- Ramp Services/ Equipments

  • RAMP SERVICES/ EQUIPMENTS

Important Labels/Signs/ Airport Codes/ Countries Capitals

  • IMPORTANT LABELS/SIGNS/ AIRPORT CODES/ COUNTRIES CAPITALS

Financial, Safety Management/ Route Planning / Airport Planning, Development

  • Aviation Management- Further reading

Aviation law and Insurance

  • Aviation law and Insurance

Ramp Rules and Regulations

  • Ramp Rules and Regulations

Cabin/ Inflight Crew

  • Cabin/ Inflight Crew

Corporate Grooming

  • Grooming

Quiz

  • Multi Choice Questionnaire

Effective communication Skills

  • Effective communication Skills

Interview Skills

  • Interview Skills

Understanding Body language

  • Understanding Body language

Customer Relationship Management- CRM

  • Customer Relationship Management- CRM

Overall Quiz Sample

  • Quiz Samples

IATA Guidelines- Reconnecting the World during COVID

  • IATA Guidelines- Reconnecting the World during COVID

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