How To Talk To your Customers for Sales and Self Promotion

BY
Udemy

Develop the ability to communicate with your customers so that they do business with you and promote your firm in the market.

Mode

Online

Fees

₹ 799

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

How To Talk To Your Customers For Sales And Self Promotion certification course is created by Mike Korytny - Business, Retail, Sales Consultant & Expert and is delivered by Udemy which is created for applicants who wish to start their professional career as effective salesmen. How To Talk To Your Customers For Sales And Self Promotion online course seeks to teach the most effective approach to sell to gain repeat customers and long-term relations that pay off in the long run.

How To Talk To Your Customers For Sales And Self Promotion online classes feature 31 hours of detailed video-based sessions on topics such as communication, networking, advertising, sales, and promotion, all of which will help applicants provide a positive experience for their customers so that they will only deal with them in the future, as well as promote their business in the market and among their peers.

The highlights

  • Completion certificate
  • Self-paced course
  • 31 hours of pre-recorded video content
  • 30-day money-back guarantee 
  • Unlimited access

Program offerings

  • Certificate of completion
  • English videos with multi-language subtitles
  • 31 hours of pre-recorded video content
  • 30-day money-back guarantee
  • Unlimited access
  • Accessible on mobile devices and tv

Course and certificate fees

Fees information
₹ 799
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Communication skills Networking Advertising skills

After completing the How To Talk To Your Customers For Sales And Self Promotion online certification, applicants will gain a comprehensive understanding of principles and aspects of communication. Applicants will explore the fundamentals of business communication and persuasive communication. Applicants will learn about the fundamentals of sales and develop the sales skills they'll need to succeed. Applicants will also learn how to expand their businesses naturally through networking, promotions, advertising, and building long-term professional relationships.

The syllabus

Introduction

Overview

  • How you sell for effect
  • The better way to sell
  • Goals of the sale
  • How effective networking works
  • Using the customer to bring more customers
  • Have the best deal
  • The customer has to feel like they are being treated well

The deal

  • Reasons for offering the best deal
  • How the customer sees your offer
  • How to present a good deal
  • What if the customer doesn’t care about the deal
  • What is a good deal
  • How to sell offering the best deal

The customer experience

  • Why have a good customer experience
  • How to have good customer service
  • Staying relevant
  • Keeping positive with your customers
  • Have good relationships with your customers
  • How to treat your customers better than the competition
  • Basic customer experience service

Networking

  • How to network with people
  • Get more people to send you customers

Sales

  • Sales structure
  • Build a relationship with your customers
  • Use social media to build long term relationships
  • Suggest relevant products to your customers
  • Selling for long term business
  • What traits do customers look for in salespeople
  • Selling to your customers’ friends
  • Consultations with your customer
  • The best ways to sell to your customers
  • Share who you are with your customers
  • Differences in sales approaches
  • The various phases of a sale
  • Selling the dream

Connecting with social media

  • Why get their email and social media information
  • Post about who you are as a person
  • How to use social media for advertising and self-promotion
  • Cover all the bases while talking to your customer

Communication

  • How to talk to your customers
  • Get the customer to engage with you
  • Find commonalities
  • Making friends with your customers
  • Trust and understanding

Relationships

  • Get them to like you first
  • Sell in a way that’s fun
  • Structure of your presentation
  • Structure of your relationship with your customers
  • How to have a great relationship with your customers
  • How your sale makes sense to your customer

Energy

  • How to use good energy when selling
  • Selling them with great energy
  • Communicating with good energy and feels
  • Selling with value
  • Energy and good feelings
  • Two people having a good energy conversation

Making dreams come true

  • Describing the customer’ dream come true
  • Do people buy good feelings?
  • Persuasion for the positive
  • How to talk with your customer with positivity
  • Talking about the upsides and shortfalls

Advertising

  • Word of mouth or adds
  • Be memorable to your customers
  • Making social media content
  • Being an influencer and collaborating with influencers
  • Get emails from your customers
  • Write interesting and relevant content

The main part of business

  • Have a great product
  • Recommending the right product
  • Come across honestly and ethically
  • Selling the highest value at the lowest price
  • Building your customer audience
  • Good traits of salespeople
  • Keeping your customers engaged
  • Demonstrations are better than promises
  • Persuading your customers correctly
  • Making dreams come true

Features that sell

  • What matters to customers
  • Having relevant features

Customer prioritization

  • What does your customer value
  • Customer requests and salesperson suggestions
  • Selling in a way that makes sense to the customer
  • Selling how the customer wants to buy
  • Engagement with a solid foundation
  • Make the sale make sense
  • Getting feedback

Getting results

  • Start with a good relation to your customer
  • Sorting out the conversation
  • What stage is the customer at?
  • Defining communication
  • Lead when it’s effective and follow when necessary
  • Intending for the customer to like you
  • Be authentic and positive
  • Good feelings facilitate the relationship
  • Sending customers and getting customers

Persuasion and results

  • Persuasion sells and results keep selling
  • Setting the scene for the sale
  • Selling the good points and talking about the downside
  • Proper persuasion for effect
  • How to sell the dream come true
  • Why the customer should listen to you
  • Persuasion is not always the best course of action
  • What it takes to sell
  • How to sell with value
  • Selling without persuasion
  • How to get a positive response from your customer
  • Timing the sales presentation
  • How to say no
  • Get their email and social media information

The sales conversation

  • The sales interaction
  • Stay optimistic and positive
  • Using the appropriate strategy
  • Resolving a complaint
  • Bring the customer into a positive place
  • Creating a genuine conversation
  • Make the experience memorable
  • Traits customers look for
  • how to be valuable to customers
  • Demonstration vs. promise
  • Make your business the best place to go
  • Value is the content of all sales technique
  • How the customer makes a buying decision

Keeping customers

  • Handling sales situations
  • Keeping the customer satisfied
  • Customers want a positive experience
  • Get more information than just prospecting

Get them talking about you

  • Go viral on social media
  • Ask customers to talk about you

Instructors

Mr Mike Korytny

Mr Mike Korytny
Sales Consultant
Freelancer

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