Gain a hands-on understanding of the ITIL 4 framework's functionalities for service management activities.
ITIL service management, focusing on the ITIL best practices framework, does provide a set of standards and methodologies for choosing, making plans, supplying, and sustaining IT services within a company, aligning the IT department's behavior and expenditure with changing business requirements. Introduction to Service Management with ITIL 4 online certification is designed by Jason Dion- Expert in CISSP, CEH, Pentest+, CySA+, Sec+, Net+, A+, PRINCE2 & ITIL in association with Dion Training Solution ATO for ITIL & PRINCE2 - an educational platform that provides courses in IT Ops, cyber security, & project management and is presented by Udemy.
Introduction to Service Management with ITIL 4 online training comprises 2 hours of study materials along with articles, downloadable resources, and quizzes for candidates who want to understand how the ITIL framework can be utilized to improve IT service management within their organizations. The Introduction to Service Management with ITIL 4 online course introduces service management and provides an understanding of the key elements, concepts, and terminology used in ITIL as well as covers the core concepts of value creation, service partnerships, acquiring results, product offerings, controlling costs, reducing risk, and evaluating the utility and warranty of a specific service.
Yes
Udemy
After completing the Introduction to Service Management with ITIL 4 certification course, candidates will acquire a comprehensive understanding of the functionalities of the ITIL framework for service management operations. In this service management course, candidates will learn about fundamentals associated with the service value systems and service value chains. In this ITIL certification, candidates will learn about strategies involved with guiding principles and continuous improvement.
Mr Jason Dion Instructor Udemy
Other Bachelors, M.S, Other Masters
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