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    IT Management Fundamentals - From IT Tech to IT Manager

    BY
    Udemy

    Obtain a thorough understanding of the processes and strategies involved in IT management to become certified IT managers.

    Brochure Enquire
    Lavel

    Intermediate

    Mode

    Online

    Fees

    ₹ 499 2699

    Quick Facts

    particular details
    Medium of instructions English
    Mode of learning Self study
    Mode of Delivery Video and Text Based

    Course overview

    IT management, also known as information technology management, refers to how individuals organize their company's information system. This can include experts in charge of managing their company's innovation, management software, or any other related events. Emilio Aguero - IT Professional & Instructor created the IT Management Fundamentals - From IT Tech to IT Manager online certification, which is available through Udemy.

    IT Management Fundamentals - From IT Tech to IT Manager online classes are designed for candidates who to improve their skillset and responsibilities to progress into the department of IT management to advance in their professional careers. IT Management Fundamentals - From IT Tech to IT Manager online course is a 5-hour long program supported by 46 downloadable resources that will provide candidates with the extremely important knowledge and management skills, responsibilities, and obligations they need to understand to become excellent and efficient IT managers.

    The highlights

    • Certificate of completion
    • Self-paced course
    • 5 hours of pre-recorded video content
    • 46 downloadable resources

    Program offerings

    • Online course
    • Learning resources
    • 30-day money-back guarantee
    • Unlimited access
    • Accessible on mobile devices and tv

    Course and certificate fees

    Fees information
    ₹ 499  ₹2,699
    certificate availability

    Yes

    certificate providing authority

    Udemy

    What you will learn

    Knowledge of it industry

    After completing the IT Management Fundamentals - From IT Tech to IT Manager certification course, candidates will gain an understanding of the basic concepts involved with information technology and will acquire knowledge of the strategies associated with IT management. In this IT management certification, candidates will explore various IT strategies involved with processes including people management, staff management, and capacity management. In this IT management course, candidates will learn about strategies involved with budgeting, dashboards, IT operations, disaster recovery, reporting, and auditing.

    The syllabus

    Introduction

    • Instructor & Course Introduction

    Tech to Manager

    • From Tech to Manager - Changed Responsibilities
    • Know Your Stuff
    • Keep Updated - IT Always Changes
    • Don’t Talk Tech to Non-Tech People
    • Be Approachable, Understanding, and Positive

    Manager Responsibilities

    • IT Managers Responsibilities | Breakdown + Different Role Types
    • Customers - Internal and External
    • Staff & Team Management
    • Hardware - Network, Servers, Storage, Desktops, Laptops, Phones…etc
    • Software - Apps, Operating Systems, Backups
    • Roadmaps and IT Strategy Docs
    • IT Budgets

    Know your Systems and Staff

    • Know Your Systems Intro
    • Tech Skills + Staff Skills Matrix
    • Hardware Asset Registers + Audits
    • Applications & License Registers
    • Incident Response - Helpdesk Systems
    • Snapshot Dashboards and IT Health Checks

    Maintenance & Support

    • Keep Systems…Secure & Healthy
    • Keep Systems…Updated & Patched
    • Keep Systems…Current & Modern, get rid of the old stuff!
    • DRP and BCP

    Be Organized!!

    • Be Organized and Deliver
    • Good Written and Verbal Skills
    • Documentation, Documentation, Documentation
    • Standard Operating Environments
    • IT AUP and Procedures
    • Leading by Example - Help your techs
    • Spare Equipment

    Meetings + Reports

    • You'll be required in a lot more meetings now...
    • Meetings - Operations
    • Meetings - Capacity
    • Meetings - Security
    • Meetings - Team Team Team
    • Meetings - Senior Management, Boards
    • Helpdesk & Service Desk Reports (Weekly / Monthly)
    • Health & Security Reports

    Vendors and Suppliers

    • Vendors & Suppliers relationships
    • Agreements, Contracts, MSA’s, RF#, SOW’s etc

    Conclusion

    • Final Thoughts

    Instructors

    Mr Emilio Aguero

    Mr Emilio Aguero
    Technology Professional, Leader, Educator
    Freelancer

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