Management Skills - Team Leadership Skills Masterclass

BY
Udemy

Want to become a successful team leader? Join the Udemy-offered programme on management and leadership skills.

Mode

Online

Fees

₹ 599 3499

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study, Virtual Classroom
Mode of Delivery Video and Text Based

Course overview

Management Skills - Team Leadership Skills Masterclass course is a beginner level programme on leadership and management developed by Mark Timberlake and Stephen Mather, a  leading UK management change consultant & trainer. The curriculum covers all the aspects an ideal leader or manager must have including change management, communication and presentation skills, Lean BPM management skills,  team building, team management and whatnot. 

The managers who want to enrich their leadership skills and capacity to manage their team can enrol in the Management Skills - Team Leadership Skills Masterclass online course offered by Udemy. The candidates must have a basic experience as managers and a PC or laptop with internet access. The programme enables the participants to possess the core leadership and management skills, know how to manage a team and use them to get to the target by using the tools and tricks of  LEAN to bring the intended results. 

Management Skills - Team Leadership Skills Masterclass certification also renders the learners a certificate of completion after the course boosting their chances of getting hired. Plus, the students will be given a 30-day money-back guarantee and lifetime, unlimited access to the learning materials. The interested candidates can choose the programme by making the payment.

The highlights

  • Online course
  • 30-Day Money-Back Guarantee
  • Downloadable resources
  • Full lifetime access
  •  Beginner level 
  • Access on mobile and TV
  • Certificate of completion
  •  English videos with multi-language subtitles

Program offerings

  • 19 hours on-demand video
  • 2 articles
  • 94 downloadable resources
  • Full lifetime access
  • Access on mobile and tv
  • Certificate of completion
  • English videos with multi-language subtitles

Course and certificate fees

Fees information
₹ 599  ₹3,499
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Leadership Managerial skill Presentation skills

Through the Management Skills - Team Leadership Skills Masterclass online certification, the participants will enrich their core managerial and leadership skills and will be able to become successful team managers. Besides, the learners know how to build an effective team and influence the team members driving them to a targeted purpose. 

The syllabus

Management and Leadership

  • An Introduction to Management and Leadership
  • Resources For The Course - Location Information
  • Your Management Philosophy
  • Being a LEAN Manager
  • The Forever Learning Manager

Navigating the Course

  • Overview Of The Course
  • Who Am I?
  • Features Of The Course
  • Applying What You Learn
  • The Learning Cycle

Becoming an Influential Manager

  • Introduction To The Influential Manager
  • What It Means To Be Influential
  • The Behavior Of Influential People - Assertiveness
  • ADISCO - Adult To Adult / Direct
  • ADISCO - I Statements / Solutions / Calmly / Ownership
  • ADISCO - Activities - Quiz - Case Study
  • Why You Need A Vision
  • Working With SMART Goals
  • Better Than Buy In
  • Vision Quiz And Activity
  • Influencing Attitudes - The Three Factors
  • Influencing Attitudes - Targeting All Three Factors
  • Influencing Attitudes - Quiz - Activity - Case Study
  • Communicating To Influence - Words We Use
  • How Do Influential People Talk?
  • Body Language
  • Communication Quiz
  • Influence Through Listening
  • Influencing Your Peers
  • Influencing Your Boss
  • Influencing Your Boss Quiz
  • Introduction To Dealing With Difficult People
  • Opposing Goals Or Narrative
  • What Do They Fear?
  • Personal Clashes - The Five Factors
  • Personality Clashes - Compatibility Is Complex
  • Talking Their Language
  • Talking Their Language Case Study
  • Talking Their Language - Language Styles And Stories
  • People Watching - Activity / Exercise
  • Influential Manager Summary

The Data Guided Manager

  • Using Data To Make Good Decisions
  • The Data Guided Manager Explained
  • The Data Guided Manager - Further Exploration
  • Getting Control Of Your Processes
  • The Different Methods You Can Use To Get Control Of Your Processes
  • Getting Your Data
  • Other Types Of Lead Indicators
  • Choosing KPIs
  • Analyzing The Data
  • Using The Information
  • Creating A Data Guided Team

The Everyday Manager

  • Introduction To The Everyday Manager
  • What Sort Of Leader Are You?
  • The Heartbeat Of Your Role
  • Using KPIs - Key Performance Indicators
  • Benefits Of Team Meetings
  • Ten Meeting Musts
  • Ten Meeting Musts - Running The Meeting
  • Ten Meeting Musts - Quiz
  • Be Available
  • Communicating By Email
  • Other Ways To Communicate
  • Time Management
  • Time Management Exercise
  • Managing Performance
  • Delegation
  • Delegation Exercise

LEAN Process Management

  • Introduction To LEAN Management
  • LEAN As A Way Of Thinking
  • LEAN Terms And Concepts
  • Further LEAN Terms And Concepts
  • The ProPeC Simple Improvement Process
  • Understanding TIM WOODS
  • TIM WOODS - Transport
  • TIM WOODS Inventory
  • TIM WOODS Motion
  • TIM WOODS Waiting
  • TIM WOODS Over Production
  • TIM WOODS Over Processing
  • TIM WOODS Defects
  • TIM WOODS Skills
  • Motivation - The Two Flavors
  • Current State Analysis
  • Creating A Process Map
  • An Example Process Flow
  • Root Cause Analysis - 5 Whys
  • Root Cause Analysis - Fishbone Diagram
  • Exploring The Why
  • FMEA - Failure Mode Effects Analysis
  • Define Your Goal
  • SMART Goal Setting
  • Goal Alignment
  • Identify Actions And Plans
  • Analyzing Potential Ideas
  • Planning Your Change
  • Understanding Gantt Charts
  • How To Make A Gantt Chart
  • Planning Your Control Mechanisms
  • Implementing Your Change
  • Keep Your Discipline
  • Ten Meeting Musts
  • Action Boards And Issue Logs
  • The Cost Of Change
  • Review Processes
  • The ProPeC Review Process

Training your Team

  • Introduction To Training Your Team
  • What Is Training For?
  • The Three Box System
  • Added Value Training
  • Training Needs Analysis
  • Cognitive Learning
  • Psychomotor Learning
  • Effective Learning
  • What Is Training Needs Analysis?
  • Training Needs Analysis Example
  • Compliance Training
  • Identifying Training Needs
  • Pre-course Competency Assessments
  • How To Choose Training
  • Cost Free Training
  • Sheep Dip Or Targeted?
  • What Is Good Training
  • Preparing The Employee
  • Logistics Planning
  • Post Course Discussion
  • Measuring The Effectiveness Of Training
  • Kirkpatrick Level 1 - Trainee Response
  • Kirkpatrick Level 2 - Validation
  • Kirkpatrick Level 3 - Practical Application
  • Kirkpatrick Level 4 - Business Benefit

Culture Change Management

  • Introduction to Culture Change
  • Why Culture Change Matters
  • The Impact Of Culture
  • Positive Goals
  • Understanding Behavior
  • Three Ways To Measure Behavior
  • Behaviorism Explained
  • Cognitive Psychology Explained
  • Social Psychology Explained
  • How Do You Measure A Culture
  • Using Surveys
  • Survey Questions
  • Benefits Of DIY Surveys
  • Benefits Of On The Shelf Surveys
  • Benefits Of Using A Consultant
  • Survey Exercise
  • Surveys - Food For Thought
  • Other Ways To Measure Culture
  • Measuring Instances Of Behavior
  • The Semi Structured Interview
  • Focus Groups
  • Focus Group Example Questions
  • The Down Sides Of Focus Groups
  • Getting Help From A Professional
  • Quiz - Measuring A Culture
  • Summary For Measuring A Culture
  • Using ProPeC Process For Changing Your Culture
  • The ProPeC Process Step 1 - The Business Reason
  • The ProPeC Process Step 2 - Current State Analysis
  • The ProPeC Process Step 3 - Goals or Objectives
  • The ProPeC Process Step 4 - Action And Planning
  • The ProPeC Microscope To Help Action And Planning
  • Mechanisms For Identifying Actions And Planning
  • Planning With Gantt Charts
  • Actions and Planning Activity
  • The ProPeC Process Summary So Far
  • The ProPeC Process Step 5 - Implementing
  • Neuro Logic Levels In Culture Change - Implementation
  • Ajzen Theory Of Planned Behavior In Culture Change - Implementation
  • The ProPeC Summary For Implementing
  • Activity For Implementation
  • The ProPeC Process Step 6 - Review
  • Activity For Review Process
  • Overall Activity For ProPec Process For Culture Change
  • Closing Thoughts On Culture Change

Building a Team

  • Building a Team Introduction
  • How Does An Effective Manager Deliver
  • Manager's Role Quiz and Exercise
  • Components Of A Good Team
  • Defining Roles To Help Deliver Objectives
  • The Importance Of Vision
  • Two Islands Getting The Team Involved
  • Collaboration Is Better Than Buy In
  • What Are The Indicators Of Good Performance
  • What Helps Make A Good Team Quiz
  • Two Islands Activity
  • Identifying A Team's Can, Know And Care
  • Silo Mentality And Creating Overlap Between Can, Know And Care
  • Can, Know And Care - Scripts Activity
  • Individual Differences
  • Belbin's Team Roles
  • Types And Traits Psychometrics
  • Should I Use Psychometrics?
  • Quiz And Activity

Presenting your Ideas

  • Introduction to Presenting your Ideas
  • Why You Are Delivering This Presentation
  • Getting Your Thinking Right
  • Understanding The Emotions - The Chimp
  • Understanding The Role Of The Intellect
  • Understanding The Decision Making Process - The Computer
  • Dealing With The Chimp
  • Summary For Presenting Your Ideas
  • Introduction To The Structure Of An Effective Presentation
  • Aim - Your Reason For The Presentation
  • Creating A SMART Goal For Your Presentation
  • Planning Your Presentation Route
  • Building Your Main Body
  • Using PEEL To Make Your Points
  • An Example Of PEEL
  • Your Presentation Conclusion
  • Presentation Tools And Using Cards
  • Scenario Exercise
  • Example Presentation Using Index Cards
  • Introduction To Public Speaking Fundamentals
  • Tips For Being Heard
  • Other Reasons You May Not Be Heard
  • Being Understood
  • Diction Tongue Twister Exercise
  • What About Accents?
  • Other Word Choices
  • Tips To Being Understood
  • How Well Are You Doing?
  • How Do You Get Better At Presenting?
  • Introduction To Creating Persuasive Presentations
  • Key Areas For Motivation
  • Telling Stories And Using Illustrations
  • Understanding Modulation
  • Understanding Gestures
  • Understanding Visual Aids
  • Your Call To Action
  • Sustaining Your Presentation
  • Summary For Presenting Your Ideas

The Team Life Cycle

  • Team Life Cycle Introduction
  • Lifecycle Overview
  • Lifecycle In Further Detail
  • Lifecycle Exercise
  • Recruitment Methods
  • Principles Of Effective Recruitment
  • Recruitment Selection
  • Dealing With Poor Performers
  • Dealing With Grievances
  • The End Of The Team And Rebirth

Taking Care of Yourself and the Future of Management

  • Taking Care of Yourself and the Future of Management Introduction
  • Keeping Your Head
  • Building up Resilience
  • Exercise
  • Buckets Of Resources
  • Training Your Thinking
  • Maintaining Work Life Balance
  • When It Is Time For A Change
  • Using ProPec Improvement Process For Personal Use
  • Alternatives To Being Employed
  • The Future Of Management
  • Thank You

Course Resources

  • Thanks For Watching
  • Reading List And Recommended Links
  • Resources
  • Bonus Lecture - Next Steps

Instructors

Mr Mark Timberlake

Mr Mark Timberlake
Professional Online Trainer
Freelancer

Stephen Mather
Coach and Trainer
Freelancer

Other Bachelors, M.S

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