Operations Management in small businesses: key techniques

BY
Udemy

Get an understanding of how to successfully implement techniques of operations management in a small firm.

Mode

Online

Fees

₹ 399 2799

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Companies, partnerships, or sole proprietorships that fall under the "small business" category have fewer employees and/or yearly revenue than larger organizations. When it comes to government subsidies and tax breaks, "small" businesses meet the criteria. Countries and industries have different requirements. Operations management is a branch of management that examines the processes involved in the production of goods and services, from the first stages of conceptualization and planning to the execution and evaluation of the final product. A manager or owner of a company has the responsibility to ensure that the organization uses as few resources as possible while still meeting the needs of its customers. Operations Management in small businesses: key techniques certification is made available by Udemy to individuals interested in learning how to modify operations management techniques for use in a micro or medium-sized enterprise.

Operations Management in small businesses: key techniques online training includes 4.5 hours of video, 49 downloadable resources, and a digital certificate upon course completion.

Operations Management in small businesses: key techniques online syllabus consists of building blocks of operations management, the purpose of operations management, design, process, operations, product, planning, and improving operations

The highlights

  • Full Lifetime Access
  • 4.5 Hours of Video
  • 49 Downloadable Resources
  • Access on Mobile and TV
  • Certificate of Completion

Program offerings

  • Online course
  • Learning resources
  • 30-day money-back guarantee
  • Unlimited access

Course and certificate fees

Fees information
₹ 399  ₹2,799
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Operations Management in small businesses: key techniques certification course, the aspirant will learn using techniques of operations management successfully in a small firm, along with developing and implementing operations that are able to deliver business strategy. The candidate will gain an understanding of how to evaluate and select an operations management technique to deliver a specific need, how to manage others to implement an operations management technique, the characteristics of operations, the relationship between business strategy and operations, and how to design products and services. The applicant will obtain information about process mapping, planning activities, supply chain performance, the LEAN method, and enterprise resource planning, as well as an understanding of quality management, quality improvement approaches, and preventing failure.

The syllabus

What is operations management? An introduction to the basic concepts

  • Introduction
  • What is Operations Management?
  • How every small business is engaged in transformation.
  • The basic building blocks of operations management
  • The characteristics of operations
  • End of Section Quiz: What is operations management?

Operations management delivers and influences business strategy and performance

  • The purpose of operations management
  • The relationship between business strategy and operations
  • Approaches to setting business strategy
  • The contribution of operations
  • Four perspectives on operations strategy
  • What should an operations strategy contain?
  • End of Section Quiz: Operations management delivers and influences strategy

Design of processes, operations, products and services

  • Product and service design
  • Process design
  • The product-process matrix and the product-service matrix
  • Process mapping
  • Supply network design
  • The location of operations
  • Layout and flow
  • Process technology
  • Innovation
  • End of Section Quiz: Design of processes, operations, products and services

Planning and delivering operations

  • The key building blocks of planning and control
  • Planning activities
  • Planning to meet demand
  • Yield management
  • Managing stock
  • Supply chain performance
  • Supply chain activities, relationships and behavior
  • Customer relationship management
  • Streamlining your business with the LEAN approach
  • The LEAN approach to small business set up and growth
  • Materials requirements planning
  • Enterprise resource planning
  • Planning and controlling your projects - the "waterfall " approach
  • Planning and controlling your projects - the agile approach
  • End of Section Quiz: Planning and delivering operations

Improving operations

  • What is quality?
  • Quality management approaches
  • Quality improvement approaches - Total quality management
  • Quality improvement approaches - Improvement cycles
  • Quality improvement approaches - Statistical process control
  • Quality improvement approaches - Six Sigma
  • Managing risk - Identifying the causes of risk
  • Preventing failure
  • Mitigating the effects of failure
  • Recovering from the effects of failure
  • End of Section Quiz: Improving operations
  • Conclusion and next steps

Instructors

Mr Chris West
Consultant
Freelancer

Other Bachelors

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