Operations Management A-Z: Business Processes and Systems

BY
Udemy

Learn the supply chain and business processes in the industry for firms that are involved in manufacturing and services.

Lavel

Beginner

Mode

Online

Fees

₹ 3299

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Operations management is a subfield of management that focuses on how commodities and services are created, including how they are produced, distributed, and supported. It's the duty of a business owner or manager to see that their operations waste as few resources as possible while yet successfully satisfying their clientele. The goal of production management is to ensure that all aspects of the system that transforms raw materials into finished goods run smoothly and efficiently. Products, quality, and services are all generated by operations. Management of operations encompasses a wide range of fields, from financial institutions and healthcare management to businesses and their interactions with their suppliers, consumers, and technological tools. Operations Management A-Z: Business Processes and Systems certification is made available by Udemy to candidates who are interested in learning operations management's potent tools and approaches.

Operations Management A-Z: Business Processes and Systems online training includes 6.5 hours of video, two practice tests, 31 downloadable resources, and a digital certificate upon course completion.

Operations Management A-Z: Business Processes and Systems online syllabus consists of operations management, strategy, inventory management, forecast, demand and capacity management, sales, operations, schedule, planning, metrics, and business operations

The highlights

  • Full Lifetime Access
  • 6.5 Hours of Video
  • Two Practice Tests
  • 31 Downloadable Resources
  • Access on Mobile and TV
  • Certificate of Completion

Program offerings

  • Online course
  • Learning resources
  • 30-day money-back guarantee
  • Unlimited access

Course and certificate fees

Fees information
₹ 3,299
certificate availability

Yes

certificate providing authority

Udemy

What you will learn

Operations Management A-Z: Business Processes and Systems certification course, the aspirant will explore how to master the discipline of operational management in their firm by applying fundamental knowledge and cutting-edge methods.  The  Candidates will become familiar with the basics of operations management for both manufacturing and service companies, including how to maximise efficiency in profit generation, product distribution, and resource utilisation. The individual will develop expertise in business process management, systems design for businesses, and operational strategy (BPM). The participant will learn how to structure and run their operations business more efficiently and successfully, whether it be a factory, restaurant, or hospital department.

The syllabus

Introduction to Operations Management

  • Cake Charity Chaos 1
  • Cake Charity Chaos 2
  • Welcome
  • Any Questions
  • What is Operations Management
  • Inputs, Processes and Outputs
  • A Simplified Operations / Manufacturing System
  • Introduction to Operations Management - Summary

Operations Strategy & Structure

  • Operations Strategy - Introduction
  • Internal and External Objectives
  • Finding Customer Value - Kano
  • Relationship between Business and the Functions' Strategy
  • Operations Strategy - The Context
  • The 4Vs - The Dimensions of Operations
  • Manufacturing / Operations Process Types
  • Process Type: Projects
  • Process Type: Job Shop
  • Proces Type: Batching
  • Process Type: Mass Production
  • Process Type: Continuous Production
  • Volume vs Variety – Process Characteristics
  • Service Process Matrix
  • Big Strategic Decisions
  • Trade-offs
  • Performance Frontiers
  • Strategy - Summary

Forecasting Demand

  • Forecasting - Introduction
  • Why do we Need a Forecast?
  • The Golden Rules of Forecasting
  • Forecasting Methods
  • Moving Averages - Example
  • Spotting Trends from Noise
  • Forecasting - Summary

Inventory Management

  • Inventory - Introduction
  • What is Inventory?
  • Why do we Need Inventory?
  • Little's Law
  • Costs of Inventory
  • Rock-Boat Analogy
  • Basic Inventory Dynamics
  • Economic Order Quantity - EOQ
  • Inventory - Summary

Summary Test 1

  • Summary Test 1

Scheduling & Planning

  • Scheduling - Introduction
  • What is Scheduling?
  • What Do Schedulers Do?
  • A Scheduling Scenario - Printer
  • Sequencing Options
  • Alternative Objectives
  • Theory of Constraints - TOC
  • Drum, Buffer, Rope
  • Bottleneck Management: 5 Focusing Steps

Demand & Capacity Management

  • Capacity Management - Introduction
  • What is Capacity Management?
  • Actual vs Theoretical Capacity
  • Dangers of Balancing Capacity with Demand
  • Causes of Variation in Demand and Capacity
  • External Demand Management
  • Internal Demand Management
  • Decisions on Changing Capacity
  • Capacity Management - Summary

Resource Requirements Planning

  • Resource Requirements Planning - Introduction
  • Wedding Planner Example
  • A Typical MRP System
  • Bill Of Materials - BOM
  • Master Production Schedule - MPS
  • Creating a Master Production Schedule
  • MRP systems
  • Enterprise Resource Planning - ERP

Metrics / KPIs

  • Metrics / KPIs - Introduction
  • What are Metrics / KPIs?
  • Business Perspective
  • Operations Perspective
  • Purpose of Metrics
  • Essential Metrics
  • Bad Metrics
  • Evaluating Metrics
  • Conclusion and Congratulations

Summary Test 2

  • Summary Test - Part 2

Bonus Section

  • What's Next - Recommendations
  • How to Get Your Certificate
  • 2 Fundamentals of Improving your Operations
  • Fundamentals of LEAN
  • The 5 Principles of Lean
  • Muda, Muri & Mura

Business Operations Improvement

  • Performance Improvement - Introduction
  • Cake Charity Chaos 2
  • Welcome to the Course
  • Much Obliged!
  • Throughput, Inventory & Operating Expense
  • What to Improve? : Sales Constrained or Operations Constrained
  • What to Improve? - Sales Constrained & the Importance / performance Matrix
  • What to Improve? - Operations Constrained
  • Prioritization Matrix - Deciding Which Actions to Do
  • Improvement Methodologies - Lean, Six Sigma, Total Quality Management etc.
  • Sushi Speed
  • Summary - Business Operations Performance Improvement

Sales & Operations Planning (S&OP)

  • S&OP - Introduction
  • What is Sales and Operations Planning? (S&OP)
  • Wedding Planner Example
  • Sales and Operations Planning (S&OP) Structure & MRP
  • Materials Requirements Planning (MRP) Overview
  • Master Production Schedule - MPS
  • Living on a Prayer - Blooper
  • S&OP / MRP and Software Systems
  • Enterprise Resource Planning - ERP
  • Summary - S&OP

CONCLUSION to Business Operations Management: Processes and Systems

  • Wrap Up
  • Conclusion

Instructors

Mr Laurence Gartside
Management Consultant and Coach
Freelancer

Other Masters

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