Join the Vskills Certified Customer Care Manager programme to excel in customer service and secure employment opportunities in top organizations.
Customer care departments are essential to any organization, not only to solve a consumer’s issue but to also maintain business efficiency. This is why customer care professionals are always in demand, as they aid in providing customer service, problem-solving, and troubleshooting customer problems.
Vskills’ Certified Customer Care Manager online programme will enable you to achieve fluency in the core concepts of customer service, including customer expectations, needs, focus, customers tools and listening, team management, focused interaction with customers, and motivating team members. The extensive course curriculum will ensure that you master these fundamentals and stand out in the competitive employment market of today.
Moreover, the Certified Customer Care Manager certification will also equip you with a government certificate and the coveted “Vskills Certified” label on recruitment platforms. Vskills offers ample study material through e-learning and hard copy, as well as free sample tests, to ace the course-end online test and receive the certificate.
You must pay the Certified Customer Care Manager course fee to undertake the programme successfully. You can do so via a debit/credit card or net banking. Vskills accepts Indian Bank debit cards, as well as Amex/VISA/Master cards to complete payment.
Certified Customer Care Manager fee structure
Training Course
Total Fees
Certified Customer Care Manager Programme
Rs. 3,499
Yes
Vskills
The Certified Customer Care Manager online course is the ideal fit for these individuals: -
There are no minimum requirements to be eligible for the Certified Customer Care Manager course by Vskills.
Certificate Qualifying Details
However, candidates must sit for and pass the online test, held at the end of the programme. The hour-long test will be of 50 marks, out of which, candidates must score 25, to attain the certificate. They will receive the relevant study material via the LMS, hard copies, and free sample tests.
Upon completing the Certified Customer Care Manager training programme by Vskills, you will gain immense fluency in the following concepts of customer service: -
To enrol in the Certified Customer Care Manager training programme, follow these steps accordingly: -
You don’t have to fill out any form to join the Certified Customer Care Manager course. You can either log in via your Vskills account or create one through the necessary details such as your name, email, etc. Once done, complete the course payment and after confirmation, you will receive programme access.
To avail the Customer Care Manager programme certificate, you must take the course-end test and qualify it. The online exam, held online at the end of the course, will be an hour-long, with a total of 50 marks. You must secure 25 marks (50%) to pass it and receive the certification. This test is available throughout the year, but you must appear for it within a year of ordering the programme.
Customer service is paramount to any organization’s seamless relationship management with its consumers. As a result, the professionals of this sector are always sought-after by recruiters. The Vskills Certified Customer Care Manager programme will enable you to achieve expertise in this industry, becoming a skilled customer care manager in top organizations.
Moreover, you will earn the government certificate as well as the “Vskills Certified” label, which you can display on job platforms such as Shine.com and Monsterindia.com. These will accelerate your career growth and broaden your employment pursuits, as you showcase your fluency in customer service.
The course comes with free practice tests that have sample questions.
Yes, if you reside outside India, you can still register for the certification courses as an international student. Check the Certification Tab from the international students’ page to know more.
The course-end test has a total duration of one hour.
No, the Certified Customer Care Manager certificate has lifetime validity.
Since the certificate has a lifelong validity, you don’t have to renew it.
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