Certified Hotel Reservation Assistant

BY
Vskills

Enroll to the Certified Hotel Reservation Assistant programme and enhance yourself with skills and knowledge.

Mode

Online

Fees

₹ 3499

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

The Certified Hotel Reservation Assistant programme is designed to provide applicants with a strong knowledge of hotels reservation assistant employment and it’s practical aspects. After completing the certification, applicants will gain visible recognition of this expertise.

In hotels, there are numerous teams of housekeepers to maintain them. Some tasks may be delegated to several workers. A hotel reservation assistant will be having several duties to deal with. It will not be just a desk job. 

In this Certified Hotel Reservation Assistant programme, candidates will develop themselves with all the knowledge, skills and everything needed for the job. The curriculum of this programme is organised in the proper way to make everyone understand easily.

Certification for the Certified Hotel Reservation Assistant programme will be making all the candidates eligible professionals for the hotel reservation assistant jobs. The certificate helps to build candidates' CVs and functions as an external qualification that significantly improves the likelihood of getting the desired job.

The highlights

  • 100% Online programme
  • Self learning
  • Flexible learning time
  • Online exam
  • The government will provide a certificate
  • VSkills will reward candidates with a lifetime certificate

Program offerings

  • Reading material
  • Online learning
  • Practice tests
  • Certification

Course and certificate fees

Fees information
₹ 3,499
  • Candidates need to make a fee payment of Rs. 3,499 for this programme.

Certified Hotel Reservation Assistant programme Fees Details

Particulars

Amount

Programme fee

Rs. 3,499

certificate availability

Yes

certificate providing authority

Vskills

Eligibility criteria

Certification Qualifying Details

Applicants have to pass the online test in order to get approved and get certification for the Certified Hotel Reservation Assistant programme. Candidates will be allowed to take the exam after completing the learning process. They would be eligible to be accredited if applicants are able to score 50 percent marks in the test. So the exam will have 50 questions and as every question will fetch 1 mark, it will be a 50 marks test. In this, the candidates need to score 25 marks minimum to clear it.

What you will learn

Hospitality skills

Candidates will be acquiring all the necessary skills and knowledge by the completion of the Certified Hotel Reservation Assistant programme. The skills and knowledge are;

  • Personal skills like; manners, grooming and assertiveness.
  • Interpersonal skills like; listening skills, conversational skills, verbal communication skills, non verbal communication skills, customer service and team working skills.
  • Knowledge like; basics of computer, personal health and hygiene, health management, revenue management, yield management, payment with different payment modes, front office operations, sales process, sales and management and more.

The syllabus

Hotel Organization

  • Divisions of a Hotel
  • Front Office
  • Housekeeping Department
  • Maintenance or Engineering Department
  • Food and Beverage Department
  • Accounting Department
  • Sales and Marketing
  • Supporting Departments

Front Office

  • Front Office Basics
  • Front Office Operations
  • Guest Cycle
  • Sale Process

Hotel Rooms

  • Types of Hotel Rooms

Room Reservation

  • Reservation Basics
  • Reservation Activities
  • Factors Affecting Reservation
  • Modes of Payment
  • Types of Hotel Reservation Systems
  • Sources of Reservations
  • Managing Reservations
  • Guest Registration
  • Guest Check Out
  • Payment with Different Payment Modes
  • Revenue Management
  • Yield Management

Food and Beverage

  • F&B Basics
  • F&B Services Department Structure
  • F&B Ancillary Departments
  • F&B Service Types
  • Room Service

Hygiene and Health

  • Personal Hygiene
  • Personal Health
  • Health Management

Personal Skills

  • Grooming
  • Manners
  • Assertiveness

Inter Personal Skills

  • Verbal Communication
  • Conversation Skills
  • Non-Verbal Communication
  • Listening Skills
  • Team Working Skills
  • Customer Service

Telephone Skills

  • Telephone Manners
  • Telephone Etiquettes
  • Voice Mail Etiquettes

Epabx

  • What is EPABX
  • EPABX Functions
  • EPABX Components
  • Sample EPABX Features and Usage

Computer Basics

  • What is Computer?
  • Commonly Used Computer Terms
  • Units of a computer system
  • Input Devices
  • Output Devices
  • Storage Devices
  • Types of Software
  • Windows Basics
  • The User Interface
  • Windows Accessories
  • Computer Networking
  • E-mail

Admission details


Filling the form

Candidates, please follow the steps in order to apply for the Certified Hotel Reservation Assistant programme. 

Step 1: Click on the given link to visit VSkills website.

https://www.VSkills.in/certification/hospitality/VSkills-certified-hotel-reservation-assistant 

Step 2: Candidates should purchase the course. For that, click the ‘Buy Now' button.

Step 3: A new tab will be opened and then candidates can sign in or log in with a registered email address. In case you do not have a registered email address then you can sign up and create it. 

Step 4: Candidates please confirm the application by proceeding for the payment of course fee.

Step 5: The fee payment can be made via debit card, net banking or credit card. By completing the payment confirms the order. Candidates will be registered successfully.

The online e-learning access and the hard copy of the study material will be delivered to candidates after a successful registration.

Evaluation process

The qualification test for the Certified Hotel Reservation Assistant programme will be available on a monthly basis. Candidates should arrange the test according to their convenience. The exam will be in an online format, so it can be taken from anywhere.

The exam will have a total of 50 questions. Candidates will be given 60 minutes to finish. The questions will be in the form of multiple choices. There will be one mark for correct answers and no negative mark for incorrect answers. Applicants must obtain 50 percent marks (25), to qualify.

How it helps

Hotel reservation assistants required a bunch of skills. They are meant to maintain their hotels in the proper way. The Certified Hotel Reservation Assistant programme will be helping candidates to develop all the required skills. By the completion of this programme, candidates will be the most eligible professionals for the job.

This Certified Hotel Reservation Assistant programme teaches candidates about dealing with the reservation desk, food and beverages, hygiene, communication skills, computer operations, sales and many more. Hotel reservation assistants should have such knowledge. Lack of knowledge and skills make them unsuited for the profession. So this certification will be moulding all the candidates to become the best suited professionals.

Our country is growing and this economy brings a lot of job opportunities. There are many small and medium companies starting daily. They all come with many job vacancies. This Certified Hotel Reservation Assistant programme certification will be helping candidates to fill those vacancies with themselves. VSkills provides placement assists to all the certified candidates. So just after finishing the certification candidates will be getting jobs. And working professionals will be receiving a step up in their career with this valuable certificate.

FAQs

Upon completion, will I be able to find jobs?

VSkills can assist applicants in getting a job. By performing outstanding in the interviews and proving the skills, candidates will be able to find jobs.

What will be the exam format?

The exam will be in online format. By scheduling the date candidates can take the exam from anywhere.

Can I re-schedule the exam?

To re-schedule, the exam candidate should have to pay an extra fee.

How many times can I take the exam?

Only one attempt will be available for one registration.

Is VSkills providing jobs?

VSkills doesn’t provide jobs, they give placement assists. Candidates are required to pass the interviews they get.

Is there any special charge for placement assist?

The placement assistance is provided for free. All the certified candidates will be availing the service.

Can I access the e-learnings even after completion?

The online e-learning access with lifetime validity. Candidates can access them anytime, any longer.

Can a student apply for this programme?

Yes. The certifications of VSkills are suitable for almost everyone. Students, professionals anyone can apply.

What is the course duration?

The maximum time allowed is one year after registering and there is no minimum duration to complete.

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